Kenya: reviews from our travellers

"The trip has been excellent. We could entirely relax as we had always someone taking care of us, especially on arrival at the airports. Richard Trillo has been always very responsive and helpful in the planning phase. The guides and the drivers and all the people we met have been extremely skilled and helpful." Read full review: 12 nights in Africa; 6 on a Kenya safari

"One of the Camps did not hit our buttons but it was still a good camp.

We use Expert Africa regularly - it is always a good service." Read full review: 10 nights in Africa; 9 on a Kenya safari

"This holiday was planned as a retirement trip for my wife and actually exceeded the high expectations that we had for it.

All the arrangements went incredibly smoothly and although we weren’t carrying countless vouchers ( the only 1 was for Safarilink) we didn’t need them as everyone on our itinerary had been clearly informed of our plans and were there on time to make it happen. Prior to travelling I had a number of useful conversations with firstly James and the Richard at Expert Africa to help clarify the itinerary. Richard in particular helped us immensely by getting an early entry to Giraffe Manor as well as a late departure from Mahali Mzuri, which really put the icing on the cake.

Going to Little Governors before Mahali Mzuri proved to be a very wise decision. At Little Governors we were close enough and lucky enough to see the Wildebeest cross the Mara river so it took the pressure off when we were at Mahali Mzuri. People staying there and wanting to see the crossing had about a 3 hour drive each way!

Planning a trip involving several stopovers, it is very useful to have the expertise of a knowledgeable safari operator to call on to make sure you get it right and clearly the author of the Rough Guide to Kenya is just that! A big thank you to Expert Africa for helping our planned trip of a lifetime come to fruition.

Suggestions to help us improve our trips or our service:

I really think that what you offer is an excellent service.

I lost count of how many hours I spent looking at the very detailed information on your website, which is a fantastic planning tool and well supported by the Rough Guide which I delved into on numerous occasions." Read full review: 10 nights in Africa; 9 on a Kenya safari

"The trip was great, thank you!!!!

Suggestions to help us improve our trips or our service:

none" Read full review: 3 nights in Africa; 3 on a Kenya safari

"Excellent and exceeded our expectations and we will very happily recommend Expert Africa in the future." Read full review: 9 nights in Africa; 9 on a Kenya safari

"Our trip was wonderful, really just about everything we hoped for (except the Great Migration!).

We loved each of the three camps where we stayed, appreciated their differences, and enjoyed both the cultural and wildlife experiences they offered." Read full review: 16 nights in Africa; 10 on a Kenya safari

"The trip was better than I could have expected. I loved it!

I talked to several different safari consultants, and based on the guidance of Olivia and Ellie, I went with Naboisho Conservancy over something in the north of Kenya or in the Mara Reserve itself. Both of those would have been far inferior to what I ended up experiencing, and I feel grateful for the expertise!

Other than the AirKenya flights being delayed and very poorly communicated, it was wonderful." Read full review: 3 nights in Africa; 3 on a Kenya safari

"We went on this holiday with the intention of seeing wildlife and we were not disappointed. Everything about the trip worked.

On reflection I probably would not have stayed in the Nairobi area, the game drives did not have the same wow factor as Samburu or Masai Mara but that said the Emakoko lodge was wonderful.

From a logistics point of view everything ran smoothly. This was our first trip to Africa and I felt safe and secure during the entire trip.

Suggestions to help us improve our trips or our service:

When I first viewed the website I found it slightly overwhelming, as the is almost information overload. However Richard was excellent and I would definitely recommend the company to friends." Read full review: 11 nights in Africa; 9 on a Kenya safari

"Our holiday was exactly what we wanted, and we had an amazing time.

Expert Africa's staff are hugely knowledgeable, and clearly wanted to understand our needs in order to make all the right recommendations. The whole process felt collaborative, and was like talking to an experienced traveller rather than a traditional travel agent; we never felt under any sales pressure. Staff were responsive and helpful, including during the trip.

We are already thinking about another trip, and have every intention of using Expert Africa again." Read full review: 13 nights in Africa; 11 on a Kenya safari

"Richard Trillo organized the most fantastic trip to Kenya for me.

I had a very unusual brief, trying to track down where my grandfather lived 100 years ago, and not only did he make smooth arrangements with a very good car and driver, and stays in lovely hotels, but he also entered into the spirit of my quest, sent out emails to his contacts, and generally helped me in my ultimately successful search.

He earns my highest praise and thanks." Read full review: 14 nights in Africa; 3 on a Kenya safari