Africa: Reviews from our travellers

"We had a wonderful trip. It was a great adventure and a truly memorable experience. We loved the country - magnificent scenery, lovely people, gorgeous sun rise and sunsets, delicious food and wonderful wildlife.

The staff at Wilderness Safari's were really helpful at the beginning when we had a problem." Read full review: 18 nights in Africa; 18 on a Namibia trip

"The highlights in some sort of order :
Hoanib Camp *****

Edo's Camp ****
Ongava Tented Camp****
andBeyond Soussusvlei Desert Lodge ****
Mack Air ****
Desert Air ****

Okonjima Bush Camp ***
Olive Grove Guest House ***

Wilderness Air **
Damaraland Camp *

Suggestions to help us improve our trips or our service:
Tracy organised my/our safari really well. She had to blend in two different itineraries and there was a fair bit of juggling to be sorted through and she did it well.

The only arrangement that I found a bit frustrating was to find out that Wilderness Air did fly direct from Sousessvlei through to Hoanib, albeit from an airstrip a bit of a drive from Soussusvlei Desert Lodge. I felt that it should have been feasible to organise a transfer (perhaps at extra cost) to fly direct from Soussusvlei and avoid an overnight at Olive Grove in Windhoek which was really a """"wasted"""" travel day which might have been better spent at Hoanib.

And I think Expert Africa need to talk closely with Wilderness Air - the latter seems to have some problems." Read full review: 23 nights in Africa; 18 on a Namibia trip

"Our experience in Botswana and Vic Falls was excellent throughout - great accommodation, smooth transfers and wonderful safari.

We greatly appreciated all the work that Nick Hobbs from Expert Africa put into advising us on our itinerary to meet our requirements and budget. We hope to do it all again soon." Read full review: 7 nights in Africa; 5 on a Botswana safari

"We had attempted to book a two way stay with a car hire for a good part of it, and the first few either refused or discouraged that idea even though our daughter is serving for two years in Botswana. Maruska was a pleasure to deal with, encouraged and supported what we wanted to do, and pulled together a seamless trip from start to finish.

The transfers by Wild Horizons were spot on and she worked to find the exact vehicle we wanted. All of our accommodation bookings were perfect. The only wrinkle we experienced was the car hire company who claimed they never received a voucher they needed and tried yo charge our card a 1000 deposit, requiring several calls to expertafrica to clear the issue up" Read full review: 13 nights in Africa; 3 on a Botswana safari

"It was great, we saw a leopard up a tree which we have been wanting to see for 20 years of visiting Africa! All the camps were excellent and flights on time. (We had 11 flights in 14 days)

This is the 6th holiday that we have booked with Expert Africa and I must emphasise that you are the best. From the time I make my first enquiry to the final documents your staff are helpful, polite and kind enough to put up with me wanting more information, changing my mind and just giving us so much useful advice. I always recommend Expert Africa to our friends and other travellers.

We had decided that this was going to be our last holiday in Africa and indeed on our arrival at Joburg airport British Airways gave us wrong information for immigration/transit and we spent a long time in the wrong queue only to be directed to an even longer one. At this stage we said never again!

However the holiday was super and we have changed our minds and will probably be contacting you for another holiday in 2018 to celebrate our Golden Wedding.

Suggestions to help us improve our trips or our service:

As I have said above you are the best.

A small point on the feedback form 'flights' is spelt incorrectly!" Read full review: 11 nights in Africa; 9 on a Botswana safari

"Top notch!

Everything was well organised and well planned - a very thorough and professional service by Expert Africa.

Our special thanks must go to Maruska for her individual attention. We will highly recommend this service to our friends." Read full review: 21 nights in Africa; 14 on a Namibia trip

"This was the best organised and most enjoyable trip we have ever experienced! The service from Expert Africa was professional, sympathetic and extremely knowledgeable.

The packed breakfast from Roys Restcamp and indifferent management at Ngepi were the only incidents (and not controllable by EA) which were not perfect in a safari which gave us a range of excellent accommodation, a kaleidoscope of stunning locations and landscapes and an unforgettable selection of activities. Transfers and flights were seamless and on time, all bookings were recognised and honoured. Everything worked better than expected!

We have been extremely impressed with the efficiency of the EA service, the response to queries and information provided and overall knowledge available to us in dealing with Maruska who did a superb job in putting together the package for such a disparate group.

Suggestions to help us improve our trips or our service:

Can't think of any." Read full review: 21 nights in Africa; 14 on a Namibia trip

"Maruska did an excellent job in putting together a varied itinerary for our mixed group. We had a fantastic trip!! One of the highlights of our seven months away. Such a wonderful balance of comfort and adventure. Highlights included the balloon ride over the Namib desert, game drives in Etosha and Chobe, fishing on the Okavango panhandle and enjoying sundowners as a family each evening.

Although more expensive than other trips we had done, we can confidently say that it was excellent value for money. Simply put, Maruska made everything easy for us - things worked like clockwork!

Namibia is an easy country to do a self drive. The flexibility this gave us was refreshing. Given the long distances, everyone shared the driving. The pacing of the trip was spot on!

We were also pleasantly surprised with how much we loved the Okavango panhandle. It really was the 'Delta' experience we were looking for.

Thank you once again Mush for a great holiday!" Read full review: 18 nights in Africa; 14 on a Namibia trip

"Lived up to, and in many ways exceeded our expectations. Stunning, often remote desert scenery and ever-changing landscapes. Super, comfortable, imaginative lodges in some exceptional settings, staffed by really friendly, well trained and helpful people.

Some memorable experiences and excursions with knowledgeable, professional guides at sensible prices.

All the Expert Africa arrangements worked perfectly, and your descriptions of lodges, activities etc were accurate and realistic. We were particularly impressed by the Wilderness Safari lodges and their people. No anxieties or disappointments whatsoever. Sabina was helpful and knowledgeable, but never 'pushy' - which was one factor which swung us towards you and away from another operator.

Would certainly recommend you, just as you were recommended to us by a friend." Read full review: 16 nights in Africa; 12 on a Namibia trip

"Two travellers with very different past experiences of safaris, we set off a little nervously. We returned with all our expectations surpassed.

We were so impressed by your understanding of our situation and the care you had taken to meet our wishes. We absolutely fell in love with Namibia and its people who, without exception, were a delight.

The team member, and organiser of our trip, was Martha Young initially. She guided us through the world of Namibia and chose for us a really good itinerary. My comments below relate to her, but subsequent colleagues who dealt with us did so most efficiently, too." Read full review: 13 nights in Africa; 12 on a Namibia trip