Travel reviews

Travel reviews by Mr & Mrs LB, from Alderney, Channel Islands


Fabulous

On this trip, I visited Botswana between 22-May-2016 and 2-Jun-2016 and I travelled with 1 other person.

Overall my trip experience was:

ExcellentExcellent

It was great, we saw a leopard up a tree which we have been wanting to see for 20 years of visiting Africa! All the camps were excellent and flights on time. (We had 11 flights in 14 days)

This is the 6th holiday that we have booked with Expert Africa and I must emphasise that you are the best. From the time I make my first enquiry to the final documents your staff are helpful, polite and kind enough to put up with me wanting more information, changing my mind and just giving us so much useful advice. I always recommend Expert Africa to our friends and other travellers.

We had decided that this was going to be our last holiday in Africa and indeed on our arrival at Joburg airport British Airways gave us wrong information for immigration/transit and we spent a long time in the wrong queue only to be directed to an even longer one. At this stage we said never again!

However the holiday was super and we have changed our minds and will probably be contacting you for another holiday in 2018 to celebrate our Golden Wedding.

Suggestions to help us improve our trips or our service:

As I have said above you are the best.

A small point on the feedback form 'flights' is spelt incorrectly!

I stayed at and have reviewed:

Place Overall rating
Chitabe Lediba, Botswana
23-May-2016 review: A great time at Chitabe Lediba
GoodGood
Little Vumbura, Botswana
26-May-2016 review: Beautiful Little Vumbura
ExcellentExcellent
Selinda Camp, Botswana
29-May-2016 review: Selinda a great camp
ExcellentExcellent

My Holiday in Selous and Ruaha

On this trip, I visited Tanzania between 6-Feb-2014 and 17-Feb-2014 and I travelled with 1 other person.

Overall my trip experience was:

ExcellentExcellent

Just another wonderful holiday from Expert Africa.

Ellie was so helpful and her suggestions about where to stay excellent. She also helped so much with the many queries I had and was very patient in helping to sort out the itinerary.

Suggestions to help us improve our trips or our service:

No suggestions as this is our 5th holiday that you have arranged and I can only say that we have always had excellent service and will certainly use Expert Africa for our next African holiday.

I stayed at and have reviewed:

Place Overall rating
Kwihala Camp, Tanzania
8-Feb-2014 review: Kwilhala camp - a great experience
ExcellentExcellent
Beho Beho, Tanzania
12-Feb-2014 review: Beho Beho - Simply the Best!
ExcellentExcellent

Another wonderful holiday

On this trip, I visited Tanzania between 19-Jan-2012 and 29-Jan-2012 and I travelled with 1 other person.

Overall my trip experience was:

ExcellentExcellent

Once again we have had a great trip to Africa. We knew that Beho Beho and Oyster Bay would be incredible and they didn't disappoint. Sand Rivers was good and we enjoyed seeing a different part of the Selous.

Our only problem, which was quite beyond your control, were the biting insects that had appeared after the 2 days of rain in the Selous before we arrived!

I would like to thank Ellie for all her help - as usual there were so many e mails between us and she was just so efficient and patient in answering and then organising our trip.

Suggestions to help us improve our trips or our service:

We have used Expert Africa for several years now and always find your staff extremely pleasant and helpful. We have never had any problems with arrangements - drivers always there to collect us etc.

We have told many people to contact you and just wish that other travel companies could be like you.

Comments in your brochure are accurate - I can really find no faults at all with Expert Africa!

I stayed at and have reviewed:

Place Overall rating
Beho Beho, Tanzania
20-Jan-2012 review: Beho Beho -The Very Best
ExcellentExcellent
Sand Rivers Camp, Tanzania
24-Jan-2012 review: A different perspective of Selous
GoodGood
Oyster Bay, Tanzania
28-Jan-2012 review: A wonderful end to our holiday
ExcellentExcellent

One of our best holidays

On this trip, I visited Tanzania between 22-Jan-2011 and 1-Feb-2011 and I travelled with 1 other person.

Overall my trip experience was:

ExcellentExcellent

We love Africa and this holiday exceeded expectations.

We saw a lot of wildlife, lions every day, and without exception everyone we met was welcoming and eager to give us a good time. We thought we saw more wildlife at Selous Safari but at Beho Beho there were lots of new experiences for us. What was good was that we saw very few other vehicles when on our game drives, it was not like the Serengeti or Ngorongoro where there are often 20 vehicles around one lion!

Suggestions to help us improve our trips or our service:

We have now used Expert Africa 3 times - Namibia, Botswana and now Tanzania - and can't fault you for your efficiency and helpfulness. Am now looking at your new brochure for ideas for our next triop to Africa!

I stayed at and have reviewed:

Place Overall rating
Southern Sun Dar, Tanzania
22-Jan-2011 review: A short stay
AverageAverage
Siwandu (Selous Safari Camp), Tanzania
23-Jan-2011 review: A Great Camp
ExcellentExcellent
Beho Beho, Tanzania
27-Jan-2011 review: Another great camp
ExcellentExcellent
Oyster Bay, Tanzania
31-Jan-2011 review: A great way to spend our last day
ExcellentExcellent

A great holiday

On this trip, I visited Botswana between 12-Jun-2009 and 23-Jun-2009 and I travelled with 1 other person.

Overall my trip experience was:

ExcellentExcellent

We enjoyed the whole trip, everything went well, food and accommodation were extremely good and everyone we met was very kind and helpful.

Maybe it would have been good to see a cheetah and a lion but you can't have everything!!!!

Suggestions for improvement:

This is our second trip with Expert Africa (we went to Namibia last year), we have been very impressed with your services, we particularly appreciated having someone who took us right the way through from first enquiry to the ticketing and that you have 'experts' on each country who know 'their' countries so well.

Susannah was so helpful and answered my e mails immediately. I am sure that when we return to Africa we will be using you again.

I stayed at and have reviewed:

Place Overall rating
Kanana, Botswana
13-Jun-2009 review: A great time at Kanana
ExcellentExcellent
Shinde Camp, Botswana
16-Jun-2009 review: More fun at Shinde
ExcellentExcellent
Lebala Camp, Botswana
19-Jun-2009 review: So many animals at Lebala
ExcellentExcellent