Africa: Reviews from our travellers

"Overall our trip surpassed our expectations. We have both travelled extensively and this is the first time we have ever gone through an agent. All the accommodation and food was excellent. The two wilderness safari camps activities were overpriced and there was a lack of passion with the guides we had.

I did feel that the itinerary could have been planned a little better in the middle. Most people were surprised we had 6 nights in Damarland as were we when we realised how close the camps were to eachother. We could have missed out Damaraland Camp and had 3 nights at Etosha and 2 nights at Okonjima or even 4 nights at Etosha. Despite the guide books saying you don't see much wildlife at the time of year we were there for us it was still incredible.

We definitely needed another night further to the west and had to run around for a day and a half. Obviously I am not an expert and only went by what I read. I would recommend at least 3 nights at different camps across Etosha if you have the amount of time we had. We had a fantastic time in Damaraland but had to double back on ourselves from Grootberg to Etendeka.

Again I think people should be discouraged from visiting the Terrace Bay Camp for one night - if I had understood what it was like I would never have wanted to go. We had a very long drive to get there, arrived late and then had to leave early - it was exhausting and not worth the detour. Our only disappointment was we didn't have enough time in Etosha.

We had a fantastic holiday and I would recommend Expert Africa to my friends and family.

Thank you.

Suggestions to help us improve our trips or our service:

We would have appreciated more information about the way certain camps were run in terms of activities and additional costs ie. Wilderness Safari's Camp. We felt pressured into doing all the activities and compared to every other camp the prices were very high and quality low.

I would have liked more information about certain places, especially the Skeleton Coast. I did say I wanted to go there but was going off what I'd read and I suppose lack of knowledge. Better guidance would have made me realise this side trip wasn't necessary. The same goes for Etosha - despite what the guide books say you really do need 3/4 nights to do it justice whatever time of year you are there. I was under the impression that we wouldn't see much so 2 nights was enough. This most definitely wasn't the case and most of the other travellers we met had seen elephants and rhino, lions and even cheetahs. Please make sure that people understand that they will see wildlife if they go at this time of year.

We were advised that there wasn't much to see in Luderitz. After visiting Klein Aus Vista I wouldn't agree with this. We would have preferred to stay one or even two nights in Luderitz. The Ghost mining town was fascinating and the drive around the peninsula fascinating. There was so much to see but we felt rushed as we had to get back up to Klein Aus Vista. Luderitz itself isn't the most beautiful place but everything to do is nearby where as Klein Aus Vista is perhaps good for hikers but for no other reason. It's only another 1hr 15mins to Luderitz and you seen the wild horses on the way there. It would have been nice to be able to choose a restaurant and go for a walk rather being limited to one choice.

Finally, we were on a half board basis at the Damaraland Camp and Kulala Lodge which we found very strange. There isn't anywhere else to go so this should really be included. Our final bill came to nearly 2,000 Namibian Dollars at Kulala Lodge and 3,000 at Damarland Camp when the activities and lunches plus drinks were added in which we thought was excessive having already paid for Half Board. At Grootberg lunch was included with the activities whereas at D Camp and Kulala we paid for the activity then had to come back and pay for lunch. We understood we had to pay for extras but with nowhere but the lodge to eat at lunch should be included." Read full review: 23 nights in Africa; 22 on a Namibia trip

"Namibia was everything that we'd hoped for plus some. The landscape was a lot more varied than I'd expected , the quality especially of accommodation and the food was fantastic and everyone we met was extremely friendly and helpful.

Although there are considerable distances to travel (we did over 3200 km's) the roads were very good, even the gravel and sand roads were well maintained we never found travelling to be daunting or a problem. The one thing to remember was to keep the petrol tank topped up, we adopted the policy of filling the tank whenever we had the opportunity if we were two thirds full or less as recommended by Expert Africa.

I'd recommend Namibia unreservedly to anyone interested in Africa.

Overall a fantastic trip with not even the hint of any problems. Namibia lived up to and exceeded all of our expectations and I am seriously returning in a couple of years in the dry season to get a different view on the country especially Etosha.

One thing that we did was we had the hire car cleaned prior to return. It did not say on the hire documents if this was necessary but we paid Nam $60 in Windhoek for a full hand clean. When we returned the car handover took less than 5 minutes with no problems what so ever and I'm sure this was due to the cleanliness of the car. So it was £5 well spent

We found everything in Namibia to be either reasonably priced or cheaper than expected with one exception which was books and newspapers which were very expensive.

Overall Namibia over excellent value for money especially when the quality of food and service was taken into consideration

Suggestions to help us improve our trips or our service:

The only thing that we were uncertain on was , as previously mentioned, whether the hire car should be cleaned prior to return. Adopting the policy of cleaning it anyway certainly served us well." Read full review: 20 nights in Africa; 17 on a Namibia trip

"Everything worked as intended until the volcano caused our flight home to be cancelled. Advice from Susannah about which lodges to visit, and the order in which visit them, was good." Read full review: 13 nights in Africa; 6 on a Botswana safari

"outstanding trip - botswana has more than lived up to expectations and compares very favourably to other safari's i have been on (south africa/kenya)

the game is superb and the camps/staff outstanding

if going to victoria falls it is more than worthwhile upgrading to royal livingstone

Suggestions to help us improve our trips or our service:

as mentioned if staying over in joburg ensure stay is in an onsight airport hotel" Read full review: 11 nights in Africa; 7 on a Botswana safari

"Wonderful experience from planning stage to returning home. The variety of lodges/accomadation suggested by Tracy were superb, possibly our best holiday ever !!.

Car hire; Tracy recommended a 4x4 when pushed, accepted it was possible in a 2 WD, as indeed all brouchers indicate, not just EX AF. I would happily tell anyone that I made a mistake, and a 4x4 is essential. The gravel roads are so variable in quality throughout Namibia some rutted so badly or loosely laid that grounding is unavoidable at 20Kph, the C14,C19, C27 for example, in Etosha water flooding the road -- how deep?, fortunatly we remained dry.
Thanks Tracy for a wonderful trip

Suggestions to help us improve our trips or our service:

No --- keep up your high standard of good work." Read full review: 31 nights in Africa; 15 on a Namibia trip

"All went very smoothly. A few days of hard work in the first week but with a succesful outcome. Full report to follow." Read full review: 14 nights in Africa; 13 on a Botswana safari

"The trip was great - excellent experience in Tau Camp, lots of wildlife in Okavango and a huge Victoria Falls towards the end of the rainy season.

Looking forward to go back - maybe in a couple of years, possibly to Namibia and Botswana.

A well planned trip - all the bookings and transfers worked like clock work!

Suggestions to help us improve our trips or our service:

I am looking forward for the update of the excellent guide for Botswana - due this year 2010
maybe in two-three years (when I might visit Namibia) there will be an update for Namibia as well - especially that I am planning to rent a 4WD." Read full review: 10 nights in Africa; 6 on a Botswana safari

"Virtually every aspect of our holiday was wonderful.

We knew what to expect from Kapani and Kakuli from our previous visits, and we weren't disappointed; in fact, if anything, we'd forgotten just how marvellous a place Kakuli is. At both lodges, the Norman Carr staff - especially the guides - are an inspiring lot!

We are delighted we 'took the plunge' and went in the rainy season. As foreseen, the bird viewing was extraordinary, but the big game viewing was equally fruitful and - on occasions - dramatic." Read full review: 8 nights in Africa; 7 on a Zambia safari

"We were very pleased with the overall selection of camps and the pacing of the holiday generally. We felt that going to the Kalahari first was a good move as it might have seemed a bit low key if we had ended here. The efficiency of the transfer arrangements including help with immigration was outstanding.

The advice regarding the "green season" was good and we have no regrets about going at this time. We only had two occasions when the heavens opened and one of the game drives had to be abandoned. Several times we had spectacular lightning without any rain. Viewing at the Victoria Falls was restricted due to the very high water levels.

It would have been nice to have spent a little time in Maun before flying onwards as it seems to be the centre of the universe as far as the Delta is concerned. The Kwando Safari organisation (including Moremi Air) seemed well organised and we liked their camps. We enjoyed meeting Sue Smart at Kwara.

Suggestions to help us improve our trips or our service:

The warnings about space in passports for visas etc proved unnecessary. We took wet weather jackets but this was not really necessary as ponchos and umbrellas were provided at all camps." Read full review: 16 nights in Africa; 9 on a Botswana safari

"We had a thoroughly enjoyable trip to Botswana.

We look forward to returning to Africa soon, perhaps to Lagoon & Lebala or the migration in Tanzania or Kenya." Read full review: 6 nights in Africa; 6 on a Botswana safari