Africa: Reviews from our travellers

"this was a great trip after Mr. S had finished a 2-month work placment and Mrs S joined him for a well-earned holiday!

The accomodation was all excelelent and the support given by Lucy to Mrs S. when she was booking all this holiday was great.

We loved Zambia, haver made many new friends and intend returning in 2010!

Suggestions to help us improve our trips or our service:

No .................apart from ................keep up the good work and a BIG thanks to Lucy for all her hlep with our trip!" Read full review: 22 nights in Africa; 17 on a Zambia safari

"Expert Africa were highly efficent with great advice prior to us booking out trip and were excellent when we left our documents in Windhoek and faxed a copy for us to continue our trip.Thank you we would recommend you to all our friends considering a trip to Africa.

The lodges we chose we fantastic with excellent and knowledgable staff and guides, as it was low season we often went out on our own and had personnal service which was a bonus.

We had a trip of a lifetime and look forward to another trip to Africa in 2011" Read full review: 19 nights in Africa; 8 on a Namibia trip

"For the limited time available to us and for the time of year being very hot this short itinerary worked out very well.

There were some good things; the Xlaus camp, the drive from Upington to Augrabies. le Must guest house. Some poor things; Augrabies Rest camp and the size of the car in Cape Town and some average things; South Africa airlines." Read full review: 17 nights in Africa; 5 on a South Africa trip

"The book on Namibioa very useful.

Suggestions for improvements:

Need to include information that cautions people about speeding in Windhoek, other towns and within 15 kilometres of such towns.Penalties for speeding rise rapdily.

For example 130 kph in a 120 kph levies a fine of N$175. I inadvertently was travelling at 130 kph in a 120 kph and when stopped the Police expected me to travel back to the local police station to immediately pay the fine which would have delayed my check in at Etosha. The Police left me off with a warning.IT IS VERY EASY TO EXCEED THE SPEED LIMIT ON A LONG STRAIGHT TAR ROAD WITH LITTLE TRAFFIC." Read full review: 9 nights in Africa; 9 on a Namibia trip

"The arrangements all went according to plan.

We did however end the trip feeling a bit uncomfortable being affluent tourists in such an obviously poor country, especially as under our own arrangements we visited a San community, who are more underprivileged than most." Read full review: 22 nights in Africa; 12 on a Namibia trip

"FANTASTIC!!

Suggestions to help us improve our trips or our service:

I thought you were one of the best travel agents I have dealt with and would unhesitatingly recommend you.

All the arragements you made worked perfectly and the camps were as you had described them to me, if not better. This was a very expensive trip but I certainly feel I got value for money." Read full review: 16 nights in Africa; 10 on a Botswana safari

"excellent. the best organised and thought through trip we can remember anywhere in the world and we trvel alot to the far east and australasia. see me original e mail to tracy.

Further comments sent by email

In addition to their feedback above, these travellers made further comments about their trip, by email:

"We had a wonderful trip and enjoyed ourselves enormously.I wanted to tell you how impressed we have been with quality of service we have had from Expert Africa and you in particular.We travel extensively and we can honestly say that you are the best organised and professional tour operator that we have dealt with. The information and response to our questions before we left proved to be entirely accurate on the trip. It also became evident as time progressed that there was a well thought out reason for each of the stages and accomodation that had been booked.

Namibia was stunning and we also enjoyed our time in S Africa although I would avoid Plettenberg for the first 2 weeks of December as it is student rage time and there are lots of drunken and extremely loud school and college leavers there. It is difficult to select the best hotels as they were all good to excellent. However I would mention the Vineyard in Cape Town which is beautiful place and faultlessly managed with great staff.We also liked Oulap and Klippie River which I understand is up for sale.

In Namibia the best were Bullsport which was great introduction, Little Kulala and Dora Nawas both of which were stunning settings and a great experience. Okanijima,Onguma and Okaukuejo wre all excellent and we loved Etosha.

We will certainly highly recommend Expert Africa and when next we are going to Africa which I trust we will be soon we will definately be in contact. Thanks once again. I know it requires alot of effert on your behalf to provide this level of professional service"

Suggestions to help us improve our trips or our service:

no. I think you have got it right.keep it up" Read full review: 25 nights in Africa; 13 on a Namibia trip

"was fantastic trip

Suggestions for improvements:

swimming pool that you can get some exercis in as you eat all the time" Read full review: 15 nights in Africa; 12 on a Botswana safari

"The combination of Safari, Ras mbisi on Mafia , Ras Kutani and coastal /precision flights alongside me booking Kilwa and the Old Boma in Mikindani meant we had a perfect mix of wildlife, relaxing, adventure and luxury!

Suggestions to help us improve our trips or our service:

Try to branch out on totally safe resorts. The ras Kutani 's of this world whilst definitely luxury sometimes feel like you are in a western bubble. Obviously you are appealing to clients who want this on the whole but it seems that some of the less well trodden paths would benefit from excellent travel agents.

I thought Expert Africa provided a reassuring and knowledgeable guide whilst arranging our trip. Thank you." Read full review: 16 nights in Africa; 3 on a Tanzania safari

"We had an amazing trip to Zambia and Botswana, in no small part thanks to Anna and Expert Africa. I don't think that we made Anna's life easy because we did not know where exactly we wanted to go but she really listened to the things that we said we did/didn't want and came up with 3 suggestions for places to stay that were perfect for us. When we had questions about booking a particular camp, Anna answered our questions honestly and we really felt that we knew what we were getting.

This was our second trip with Expert Africa and the things that most impress us are the fact that the people you speak to at Expert Africa really know the reserves and camps and can tell you what they are like and the fact that all of the logistics (flights/transfers etc) work so smoothly. This is not the kind of trip that we would want to organise independently and it is so nice to just be able to turn up and have everything arranged for you.

Thanks Anna for a great holiday!

Suggestions to help us improve our trips or our service:

No!" Read full review: 12 nights in Africa; 8 on a Botswana safari