Africa: Reviews from our travellers

"FANTASTIC!!

Suggestions to help us improve our trips or our service:

I thought you were one of the best travel agents I have dealt with and would unhesitatingly recommend you.

All the arragements you made worked perfectly and the camps were as you had described them to me, if not better. This was a very expensive trip but I certainly feel I got value for money." Read full review: 16 nights in Africa; 10 on a Botswana safari

"excellent. the best organised and thought through trip we can remember anywhere in the world and we trvel alot to the far east and australasia. see me original e mail to tracy.

Further comments sent by email

In addition to their feedback above, these travellers made further comments about their trip, by email:

"We had a wonderful trip and enjoyed ourselves enormously.I wanted to tell you how impressed we have been with quality of service we have had from Expert Africa and you in particular.We travel extensively and we can honestly say that you are the best organised and professional tour operator that we have dealt with. The information and response to our questions before we left proved to be entirely accurate on the trip. It also became evident as time progressed that there was a well thought out reason for each of the stages and accomodation that had been booked.

Namibia was stunning and we also enjoyed our time in S Africa although I would avoid Plettenberg for the first 2 weeks of December as it is student rage time and there are lots of drunken and extremely loud school and college leavers there. It is difficult to select the best hotels as they were all good to excellent. However I would mention the Vineyard in Cape Town which is beautiful place and faultlessly managed with great staff.We also liked Oulap and Klippie River which I understand is up for sale.

In Namibia the best were Bullsport which was great introduction, Little Kulala and Dora Nawas both of which were stunning settings and a great experience. Okanijima,Onguma and Okaukuejo wre all excellent and we loved Etosha.

We will certainly highly recommend Expert Africa and when next we are going to Africa which I trust we will be soon we will definately be in contact. Thanks once again. I know it requires alot of effert on your behalf to provide this level of professional service"

Suggestions to help us improve our trips or our service:

no. I think you have got it right.keep it up" Read full review: 25 nights in Africa; 13 on a Namibia trip

"was fantastic trip

Suggestions for improvements:

swimming pool that you can get some exercis in as you eat all the time" Read full review: 15 nights in Africa; 12 on a Botswana safari

"The combination of Safari, Ras mbisi on Mafia , Ras Kutani and coastal /precision flights alongside me booking Kilwa and the Old Boma in Mikindani meant we had a perfect mix of wildlife, relaxing, adventure and luxury!

Suggestions to help us improve our trips or our service:

Try to branch out on totally safe resorts. The ras Kutani 's of this world whilst definitely luxury sometimes feel like you are in a western bubble. Obviously you are appealing to clients who want this on the whole but it seems that some of the less well trodden paths would benefit from excellent travel agents.

I thought Expert Africa provided a reassuring and knowledgeable guide whilst arranging our trip. Thank you." Read full review: 16 nights in Africa; 3 on a Tanzania safari

"We had an amazing trip to Zambia and Botswana, in no small part thanks to Anna and Expert Africa. I don't think that we made Anna's life easy because we did not know where exactly we wanted to go but she really listened to the things that we said we did/didn't want and came up with 3 suggestions for places to stay that were perfect for us. When we had questions about booking a particular camp, Anna answered our questions honestly and we really felt that we knew what we were getting.

This was our second trip with Expert Africa and the things that most impress us are the fact that the people you speak to at Expert Africa really know the reserves and camps and can tell you what they are like and the fact that all of the logistics (flights/transfers etc) work so smoothly. This is not the kind of trip that we would want to organise independently and it is so nice to just be able to turn up and have everything arranged for you.

Thanks Anna for a great holiday!

Suggestions to help us improve our trips or our service:

No!" Read full review: 12 nights in Africa; 8 on a Botswana safari

"Overall trip was excellent.

Help/advice given by Claire beforehand was also excellent and the detail on the website very accurate.

Fishermans Tours were always on time and the vehicles in good condition but we felt that they drove too fast most of the time.

We used Eco + Culture for 2 tours whilst in Zanzibar- both were very good. Guide was fantastic." Read full review: 14 nights in Africa; 6 on a Zanzibar holiday

"We had a very enjoyable stay in Hermanus & were able to travel around the Western Cape area with ease.



In the guidance notes it might be helpful to emphasize to motorists that when parked on the road the car needs to be facing the correct way for the direction of travel - we got a 300 Rand ticket for this 'offence' that is not an issue in the UK." Read full review: 9 nights in Africa; 7 on a South Africa trip

"Because of our fairly late booking some of our first choices were unavailable and thus we had to compromise and shorten our trip this year. Prices in some cases seem to have risen significantly. Some parts of Namibia are now becoming overdeveloped particularly just outside ETOSHA. That said there is still plenty of space to go round!

Suggestions to help us improve our trips or our service:

We have always been very happy with the service all the staff at Expert Africa have provided to us over many years now and long may it continue." Read full review: 16 nights in Africa; 9 on a Namibia trip

"A fabulous trip - although Expert Africa was only responsible for the first week (in Botswana) and the flights / car hire - which worked according to our booking." Read full review: 40 nights in Africa; 6 on a Botswana safari

"We very much enjoyed our trip to Africa organized by Expert Africa. I was just trying to be honest with the different places in remarking on observations, but overall we had a great time.

Thank you Claire very much for organizing this memoriable trip for us.

Suggestions to help us improve our trips or our service:

No suggestions - we had a great time. All of our questions were answered before we left and we were very well prepared. Thank you." Read full review: 7 nights in Africa; 7 on a Zambia safari