Africa: Reviews from our travellers

"thoroughly enjoyed ourselves....would do very little different if starting again. it should be said that we had very fixed ideas long before contacting Expert Africa, and it was a bit of a debate whether to book through you or do it ourselves. Because of this my comments below are frugal and at times we might have been a handful for Sabina. I have to say I am very glad we booked with you and that we were assigned one person...Sabina.

Sabina's advice to stay a couple of nights in some places was probably correct and at Sossus Dunes Lodge and Erongo we could have certainly done with the extra night. We booked flights independently and then Air Namibia stopped flying from the UK. We weren't allowed onto the replacement BA flight at Heathrow and if Expert Africa hadn't sorted it at a moments notice we wouldn't have got there!

Sabina had to rebook everything because of the revised flights which would have been difficult for us alone. We had an accident and we were really grateful for the support from you that was always available on the end of the phone. I should also say that if you hadn't made extra insurance readily available, we would now be very out of pocket...naively we would have thought that the car hire would cover it.

Suggestions for improvement:

no since approaching perfection!
I would certainly recommend you...and my photos are already drumming up new business!" Read full review: 19 nights in Africa; 12 on a Namibia trip

"As a whole and forgetting Doro Nawas it was superb and one of the best if not the best holiday's I've ever had." Read full review: 14 nights in Africa; 11 on a Namibia trip

"We really loved our trip. I think we were both surprised particularly as to how much we thoroughly enjoyed the safari part of the trip, even though we thought we'd be really tired after our wedding.

The advice we received before we booked was so helpful as we really had no idea what we wanted to do and speaking to someone who had visited all the places and could answer even the smallest queries was really helpful and helped us to make a really good choice of trip. And it also meant that when we arrived, everything was as we expected and there were no nasty surprises!! The website was really helpful - we found all the reviews from people who had recently travelled to the places was really helpful as well to help us make our decision, and the descriptions about each place were very thorough.

It was the first time we had used a travel agent to book an entire trip and it was so good - everything worked so well. All the details we received before we travelled was very helpful and thorough and made it easy for us to check that everything was booked as we had discussed. During our trip all our transfers were there to pick us up on time and all the hotels expected us when we arrived - it was all very efficient.

Suggestions for improvements:

I don't think I can think of anything you could do better!

Thank you for helping us organise a wonderful honeymoon!" Read full review: 13 nights in Africa; 8 on a Zanzibar holiday

"Amazing. Selous Impala was defo the highlight, just wish we could have stayed longer.

Suggestions for improvements:

No, just to say thanks for sorting everything out the trip was ace. I know it probably doesn't sound like it but the points raised were just the not so good bits we thought you'd like to know so the issues can be adressed.

Keep doing what your doing and we'll defo use you again just need to start saving." Read full review: 15 nights in Africa; 9 on a Zanzibar holiday

"We are extremely satisfied with our trip and with Expert Africa.

We feel that Lucy understood exactly what we had in mind while planning this trip: her suggestions regarding the itinerary and the lodges proved to be fantastic.

Suggestions for improvement:

We think that the service was perfect." Read full review: 13 nights in Africa; 7 on a Zambia safari

"We did have great expectations for our trip through Southern Tanzania - and were not disappointed.

The standard of the camps was consistently excellent, game viewing extraordinary and everything worked without a hitch. These parks can only be recommended for everyone who likes to be a bit off the beaten track and form a truly unique safari experience.

Further comments:

Excellent advice and great work as we have come to know from Expertafrica." Read full review: 16 nights in Africa; 13 on a Tanzania safari

"will go back. best holiday i ever made with the whole family" Read full review: 11 nights in Africa; 7 on a Botswana safari

"One could write so much that it is not worth starting to... Just a brilliant and inimitable place to go." Read full review: 12 nights in Africa; 11 on a Namibia trip

"Namibia is certainly an interesting and beautiful country to visit. Highlights were driving through the dramatic desert scenery, climbing the dunes, seeing the seals at Cape Cross, watching a rhino family drink at Okaukuejo's waterhole, seeing crocodiles on the Angolan bank of the Okavango river, and the relaxed and friendly atmosphere at Ghaub guest farm. Having travelled fairly widely in Africa, the thing that perhaps surprised us most was how few people there are in Namibia (2.2/km2) - even the towns seemed empty!

It was interesting that none of the lodges (except Ghaub) offered child portions for their meals, even for very young children, which unfortunately resulted in food being wasted.

Cash was easier to find than expected with ATMs in even the smallest towns and at many petrol stations, which was good as food and supplies seemed generally quite expensive.

Expert Africa certainly organised the trip well - Tracy was always happy to answer queries, replied rapidly to my emails, and kept us posted with any changes. We had originally asked for self-catering as much as possible and I realise that in many places this is not possible, but where we were quoted only bed and breakfast we sort of assumed there would be facilities for catering for ourselves which was not always the case - this was perhaps our fault for not clarifying this before leaving. Otherwise, the voucher system worked well and everything was booked as expected (except for the family room at Haus Sonneneck). The route was clearly marked and lodges were easy to find." Read full review: 21 nights in Africa; 18 on a Namibia trip

"Anna was extremely knowledgeable and very efficient in organising our trip. She dealt very patiently with all our queries and requests and clearly knew Zambia inside out. As a result our whole holiday went like clockwork. We would definitely be very happy to recommend Expert Africa and Anna Devereux-Baker to anyone planning a trip to Africa and we will certainly use them for our next Africam adventure.

Suggestions for improvements:

None" Read full review: 16 nights in Africa; 9 on a Zambia safari