Africa: Reviews from our travellers
Latest news: unedited reviews from Expert Africa's most recent travellers
"Fabulous first Safari, superbly organised."
Suggestions for improvement:
Difficult to know what to say as we had such good service and a great trip. The only thing i would say is that the photographs of the lodges, particulary of Shumba don't do them justice.....so nothing to worry about there then!!" Read full review: 11 nights in Africa; 6 on a Zambia safari
"Fantastic holiday"
Suggestions for improvements:
Could provide advice about reclaiming tax on gifts - we are unable to cash the cheque we received at Windhoek Airport with our UK bank account.
Could remind travellers along the Capriva strip about the time difference - we were an hour late for our Susuwe pickup" Read full review: 16 nights in Africa; 13 on a Namibia trip
"overall"
Suggestions for improvements:
The service you provided was excellent" Read full review: 12 nights in Africa; 8 on a Botswana safari
"excellent"
Sabina's advice to stay a couple of nights in some places was probably correct and at Sossus Dunes Lodge and Erongo we could have certainly done with the extra night. We booked flights independently and then Air Namibia stopped flying from the UK. We weren't allowed onto the replacement BA flight at Heathrow and if Expert Africa hadn't sorted it at a moments notice we wouldn't have got there!
Sabina had to rebook everything because of the revised flights which would have been difficult for us alone. We had an accident and we were really grateful for the support from you that was always available on the end of the phone. I should also say that if you hadn't made extra insurance readily available, we would now be very out of pocket...naively we would have thought that the car hire would cover it.
Suggestions for improvement:
no since approaching perfection!
I would certainly recommend you...and my photos are already drumming up new business!" Read full review: 19 nights in Africa; 12 on a Namibia trip
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"Overall impression of our trip"
The advice we received before we booked was so helpful as we really had no idea what we wanted to do and speaking to someone who had visited all the places and could answer even the smallest queries was really helpful and helped us to make a really good choice of trip. And it also meant that when we arrived, everything was as we expected and there were no nasty surprises!! The website was really helpful - we found all the reviews from people who had recently travelled to the places was really helpful as well to help us make our decision, and the descriptions about each place were very thorough.
It was the first time we had used a travel agent to book an entire trip and it was so good - everything worked so well. All the details we received before we travelled was very helpful and thorough and made it easy for us to check that everything was booked as we had discussed. During our trip all our transfers were there to pick us up on time and all the hotels expected us when we arrived - it was all very efficient.
Suggestions for improvements:
I don't think I can think of anything you could do better!
Thank you for helping us organise a wonderful honeymoon!" Read full review: 13 nights in Africa; 8 on a Zanzibar holiday
"Great Honeymoon in Selous and Zanzibar"
Suggestions for improvements:
No, just to say thanks for sorting everything out the trip was ace. I know it probably doesn't sound like it but the points raised were just the not so good bits we thought you'd like to know so the issues can be adressed.
Keep doing what your doing and we'll defo use you again just need to start saving." Read full review: 15 nights in Africa; 9 on a Zanzibar holiday
"extremely satisfied"
We feel that Lucy understood exactly what we had in mind while planning this trip: her suggestions regarding the itinerary and the lodges proved to be fantastic.
Suggestions for improvement:
We think that the service was perfect." Read full review: 13 nights in Africa; 7 on a Zambia safari
"Great Southern Tanzania safari"
The standard of the camps was consistently excellent, game viewing extraordinary and everything worked without a hitch. These parks can only be recommended for everyone who likes to be a bit off the beaten track and form a truly unique safari experience.
Further comments:
Excellent advice and great work as we have come to know from Expertafrica." Read full review: 16 nights in Africa; 13 on a Tanzania safari
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