Africa: Reviews from our travellers

"Expert Africa as good as last time.

Chris gave good overall initial guidance and Lucy Scholte was just great and worked continuously to make sure we got what we wanted on our itinerary. Even after trip had been paid for Lucy still worked up to departure to get changes in bookings to meet requested loges/camps.

Not many agents bother like that once the cheque is in. Really outstanding work by Lucy and much appreciated.

We would certainly use Expert Africa again." Read full review: 25 nights in Africa; 7 on a Zambia safari

"This was our second booking with Expert Africa and as last year, it was excellent with all of the transfers and arrrangements working extremely well.

We appreciated the help and advice given when booking the holiday; if we had been left to our own devices we would have chosen a hotel on the waterfront in Cape Town but after discussing options with Lucy we chose to go to Bishops' Court. We are very grateful for the recommendation, having now visited the waterfront we realise that being based there would not have suited us at all.

You are definitely our first choice for another African holiday." Read full review: 12 nights in Africa; 6 on a Botswana safari

"Overall we had the most amazing time.

There was a stressful interlude involving lost luggage and not having any seats on the Air Mozambique flight, but all in all we couldn't have wished for a better trip. The trip was actually booked with Penny Hooper who we understand has now left. She did a great job of talking through our requirements and was spot on with her recommendations.

We'd book through Expert Africa again." Read full review: 17 nights in Africa; 9 on a Mozambique holiday

"I really enjoyed my trip to Malawi. It is a very pleasant and inteersting country." Read full review: 14 nights in Africa; 8 on a Malawi trip

"Overall we had a good trip. The flowers in South Africa were amazing and a very good year to see them, one of the best for many years. There were plenty of whales in Hermanus and the sea was calm. The weather was good in South Africa so all the flowers were open. The accommodation with exception of Springbok was excellent.

The scenery in Namibia is outstanding and quite a lot of the lodges we stayed in are very special and memorable. There was a lot of driving but we coped with that. The government rest camps need to be better run but they are in excellent locations.

Zebra River Lodge was an absolute disaster, both in location and the trip to Sossousvlei but I hope you will take some action on this and return the money for the trip.

We had a great disappointment with Turnstone in Walvis Bay and feel this should be some recompense here too.

I am not sure what happened at the Olive Grove but if we did pay I hope you will refund the 450 dollars.

All the hotels were expecting us and it is very obvious that Expert Africa is very highly thought of and respected, especially in Namibia.

Overall we were treated very well in both countries.

It has been a very memorable trip and will take some time to consolidate." Read full review: 40 nights in Africa; 22 on a Namibia trip

"Anna at Expert Africa sorted out the itinerary very quickly. She provided us with loads of useful pre trip information and the guidebook on Zambia.

I don't tend to use travel agents any more but Expert Africa made the whole holiday booking easier and were able to give first hand information on the places we were going." Read full review: 14 nights in Africa; 9 on a Zambia safari

"Just as good as last year. We recommend Expert Africa to our friends." Read full review: 15 nights in Africa; 14 on a Zambia safari

"You gave us a wonderful trip. It would be difficult to improve on the help that we were given." Read full review: 16 nights in Africa; 13 on a Namibia trip

"Excellent.

We especially loved the stay in the bush" Read full review: 12 nights in Africa; 6 on a Tanzania safari

"Overall we had a wonderful trip.

However we booked this trip because the emphasis was on it being a walking safari. We felt we had to persuade to walk at times, which was disappointing for us. It seemed that some other guests had not been sold it in the same way and were happy to drive.

We have friends who did an almost identical trip through you last year and this was not their experience. Despite the one unfortunate drive we had a really memorable time, and were impressed with the efficiency and smoothness of organisation. Thank you." Read full review: 10 nights in Africa; 9 on a Zambia safari