Kenya: reviews from our travellers

"Excellent." Read full review: 24 nights in Africa; 10 on a Tanzania safari

"If I had had any doubts or fears of taking this trip to Tanzania they were dispelled completely. I found Expert Africa as a company, by accident and would turn to them again for a future visit in a heartbeat.

There was no question however trivial that was not explained fully and my complicated itinerary ran like clockwork. Yes, it was an expensive trip but I was travelling alone and to some more remote parts of the Serengeti so my safety and health was important to me.

I have to thank Richard and the staff at Expert Africa whose current knowledge and expertise about my trip was exemplary. I was a complete stranger to them yet there was minute attention to all the details.

The experience will stay with me for a lifetime. So many thank you’s." Read full review: 14 nights in Africa; 6 on a Tanzania safari

"Our trip was truly wonderful. We had an amazing safari in Botswana a few years ago, but this beat it, both in terms of the range of game we saw and the quality of the accommodation.

Everything went like clockwork, it was very relaxing but also an intense safari experience.

Our final week on the Zanzibar beach at Pongwe Beach Hotel was the ultimate in exotic pampered chilling out - very informal and laid back with just the right mix of excellent service, great food, and wow location.

Suggestions to help us improve our trips or our service:

As everything worked so well, and the advice we were given was so good, I can't think of anything to improve it - just keep it up!" Read full review: 17 nights in Africa; 8 on a Tanzania safari

"As usual good service from Expert Africa

Suggestions to help us improve our trips or our service:

Weight limit of 20kg on safari flights would be an improvement" Read full review: 13 nights in Africa; 9 on a Kenya safari

"The whole trip was a wonderful experience and we were so pleased to have chosen &Beyond lodges for all of our camps. The transfers between each accommodation linked together very smoothly except for one issue.

You have not provided a link for feedback on the taxi services between main airports and our hotels in Nairobi and Arusha i.e. Southern Cross and Asillia.

Southern Cross collected us on arrival at the airport at the start and end of the holiday. Collection and delivery to the hotel went smoothly on both occasions. However, pick up and return to the airport was a different matter.

After arriving in Nairobi at the start of the trip my first question to Benson of SC was what time we were to be collected for our flight to Lobo. His answer was what time is your flight and where are you going. I showed him the ticket for Precision and stressed the 7am flight time and the 6am meeting at terminal 2. Because it was an international flight he was suggesting arriving at the airport 3 hrs before departure. To cut a long storey short we were collected at 4.30am, taken first to terminal 1C then 1B then finally the driver took us to terminal 2. It was now 5.15 am and of course there was nobody there to meet us. Eventually someone from Tradewinds collected us and took us through to check-in and then the aircraft.

Similarly, on our final return to the airport for our return home we arranged with Benson to be collected at the hotel at 14.30pm. The driver arrived at 10.00am. He hadn't been in contact with Benson but had been given instructions from the main office. He came back at the requested time.

OK this wasn't life threatening and it is Africa but we could have missed a flight. SC don't appear to follow instructions, either from the client at the time or from whatever Expert Africa arranged with them." Read full review: 13 nights in Africa; 10 on a Tanzania safari

"Fabulous trip.

Great itinerary from Expert Africa - good variety of camps and length of stays were perfect.

Our main Expert Africa contact was actually Megan, not Tracy, but she is not in the pick list.

It would have been nice to have received a phone call on returning from the trip to ask us how it had been.

Our guide Theo was excellent and negotiated two fabulous groups for our gorilla treks." Read full review: 15 nights in Africa; 8 on a Botswana safari

"We had the most amazing time. We were a family of six adults who have all had a lot of experience in Africa.

We felt that Laikipia Wilderness Camp was truly special and suited us perfectly as we are all country people who adore the bush. We loved the amount of freedom and lack of routine which meant that every day was different. We could relax in a bush environment, seeing animals, birds, fishing etc. and feel that we were in 'proper' Africa.

This was balanced well with more luxury at Elsa's Kopje which we all enjoyed. Elsa's is in a fabulous location and there is always very good game and birding there. The managers, Philip and Charlie, run the camp extremely well and are very attentive to guests needs. We did a lot of driving on this trip, first to Laikipia and then between Laikipia and Elsa's. The drivers were good but each drive was a bit long and bumpy, although very interesting. This was not helped that on both occasions, the drivers were very late.

Suggestions to help us improve our trips or our service:

None" Read full review: 8 nights in Africa; 8 on a Kenya safari

"It was an incredible trip from start to finish. We saw way more than we expected to see and experienced excellent guiding in beautiful camps. We're already considering another trip to Kenya next year.

Two very small things that could be improved:

1) On the first day we had to wait about three hours for our flight to Nanyuki. In that time we could have gotten there by car, which might have been cheaper and would have spared Ilona getting sick on the plane

2) On the last day the guide was a bit overly nervous regarding traffic in Nairobi. This left us at the airport with six hours to kill before our flight. It also meant we left Nairobi NP an hour before closing and skipped eating at a nice place before going to the airport.

Note: the above are really very small things and didn't impact our overall enjoyment of the trip at all!

Suggestions to help us improve our trips or our service:

None." Read full review: 10 nights in Africa; 10 on a Kenya safari

"We have always loved our trips to Kenya - they get better each time we go." Read full review: 16 nights in Africa; 16 on a Kenya safari

"One of the best safaris we have had. Everything worked like clockwork. No problems and no hiccups.

We saw lots and lots and especially wildebeest which was the main reason for the trip. The accommodation was great (except Ngorongoro which was just not our style), and all the guides were excellent.

We could not have asked for more and were very happy." Read full review: 21 nights in Africa; 16 on a Tanzania safari