Africa: Reviews from our travellers

"Everything we had hoped for!!

Suggestions to help us improve our trips or our service:

All was perfect." Read full review: 21 nights in Africa; 10 on a Namibia trip

"More than lived up to expectation, glad we chose the camps we did and appreciated the help Lucy gave us on our itinerary.

Will live long in our memory and very much hope to return sometime in the not too distant future.

Suggestions to help us improve our trips or our service:

None I can think of" Read full review: 15 nights in Africa; 14 on a Zambia safari

"From start to finish, we could never of imagined our trip would haver been this good.
Planning our trip was a joy. We felt as though we were given all the information we could of needed. We were never pushed towards any particular lodge or hotel and were given the time to make our own decisions without being bombarded with emails or phone calls.

Our trip was extremely organised. We were never left waiting or confused. The ground agents were again brilliant. Eco & Culture are a great company. Our tranfers were always on time and their staff were all very knowledgeable. We also booked a couple of trips directly with them which were again very well organised.

We felt every lodge or hotel we stayed at were perfect for us." Read full review: 12 nights in Africa; 8 on a Zanzibar holiday

"Wonderful!

Suggestions to help us improve our trips or our service:

No suggestions." Read full review: 14 nights in Africa; 13 on a Tanzania safari

"The trip was fantastic from start to finish. Dealing with Expert Africa, on the phone and via email was easy and efficient. From the minute we arrived in Kilimanjaro airport until the time we were delivered back there at the end of our stay, the local guides and tour reps (Asilia) were friendly, efficient, reliable and competent.

The locations, itinerary and planning were excellent. While two of the game parks (Ngorongo and Lake Manyara) were not as interesting (not much game, limited size) they were suitably short in duration. The more interesting parks (Tarangire and Northern Serengeti) had been allocated much more time and delivered a much more exciting experience. The accomodation was all excellent - the complaints we had were to do with our mental comfort level (or lack thereof!) in the more luxurious &Beyond camp. It was excellent, just not what fit our personalities.

The experience was more than we had hoped for and exceeded our expectations. It was truly memorable and we would not hesitate to recommend Expert Africa.

Suggestions to help us improve our trips or our service:

Knowing which locations offered free drinking water and laundry and which ones charged extra would be helpful." Read full review: 13 nights in Africa; 13 on a Tanzania safari

"We had a wonderful holiday - I think that the reason it worked so well was that Ellie had listened so carefully to what we wanted from the trip including our likes and dislikes, and had put together something that she thought would work - and it did. For example, she knew that we preferred open vehicles where possible; that we wanted a certain level of comfort; that there were certain animals and terrain that we wanted to see; that we would not be happy with very strong-viewed camp managers who dominated conversation - and so she put together a really well-balanced itinerary for us.

We will certainly recommend you to anyone planning a similar trip. Thank you!" Read full review: 13 nights in Africa; 7 on a Tanzania safari

"Our second booking through Expert Africa and will use them again when we return to Namibia.

Have never had a even slightest problem with any of their bookings. There use of Asilia facilities and guides in Tanzania was the best to be had.

Suggestions to help us improve our trips or our service:

Avoid KQ if possible. The crater experience was only OK. Time would be better spent somewhere else at this time of the year. Perhaps the Mara." Read full review: 11 nights in Africa; 11 on a Tanzania safari

"I don't know about all the trip elements that our party lead planned with Expert Africa regarding the parks to visit, the side trips, and lengths of stay at each camp; however, after visiting the camps and parks, I would say that this could have been planned differently given the time of year. For example, 4 nights in the Tarangire with 2 nights of fly camping was too long. Three nights would been sufficient and 1 night of fly camping. Camping out is highly overrated after having done it so much in one's youth. The Ngorongora could have been skipped at this time of the year. The crater itself was a hughand windy dust bowl. We spent a day in Lake Manyara. What is there that the Serengeti doesn't have, other than blue monkeys and a rain forest? There is no lake to see, except at a great distance.

We met a number of tourists during the trip and they all said that the most memorable parks were the Serengeti and the Masa Mara. Bottom line, I believe there is where our trip should have focused on as first time visitors to Africa.

The Serengeti was the highlight of our trip." Read full review: 11 nights in Africa; 11 on a Tanzania safari

"The accommodation was varied and all of a very good standard. Information received was excellent.

Thoroughly enjoyed our holiday and would definitely recommend Expert Africa to interested friends.

Suggestions to help us improve our trips or our service:

None whatsoever, was superb." Read full review: 18 nights in Africa; 7 on a Namibia trip

"This was our sixteenth trip to Africa and has been one of the most enjoyable. We love Zimbabwe and given the chance would certainly go back.

We have travelled several times with Expert Africa and would always recommend them to anyone planning a safari. Everything worked smoothly and without a hitch. The mixture of bush camps and lodges worked very well for us. We enjoyed meeting all the staff and guests and sharing experiences past and present.

Thank you to everyone involved, especially Claire and Chris.

Suggestions to help us improve our trips or our service:

Perhaps the Painted Dog Conservation Centre could be included in the brochure as a possible activity. They rely very largely on donations, and tourists could provide a valuable addition to their income. Local children stay for a week free of charge but children from private schools and schools farther afield pay.

Incidentally, for information, on the outward flight bags were checked straight through to Vic Falls without reclaiming at Johannesburg but on the way back it was clear we had to reclaim at Johannesburg and check them in again for Heathrow." Read full review: 11 nights in Africa; 10 on a Zimbabwe safari