Botswana: reviews from our travellers

"Maruska was a pleasure to work with and created the most amazing trip for us" Read full review: 7 nights in Africa; 4 on a Botswana safari

"We loved our trip to Zimbabwe and Botswana. It was our dream trip as a family to do. It surpassed any expectation we held.

Tom Morris listened and gave us an incredible adventure that we will always remember.

Thank you Tom for all your help!

Suggestions to help us improve our trips or our service:

We really can not think of anything- it was superb." Read full review: 8 nights in Africa; 6 on a Botswana safari

"A few thoughts I had: I think it would be better to have a minimum of 3 nights at each camp or lodge as I found 2 nights was not enough especially as I lost a day due to a flight cancellation/postponement. If I'd had 3 nights at Plantation Lodge I could have still done the Ngorongoro crater safari. I know there are cost implications but in hindsight it is worth it for a better experience. And Plantation Lodge was my favourite accommodation and I only got one night there!

I would also prefer to stay in camps that are not too long a drive from the airstrips. I found more than one hour quite difficult as you just want to get there and it can also be a long drive back to camp after a safari. I would consider this if I was doing another trip.

Needless to say I preferred the luxury camps in Botswana which had a pool and included drinks and laundry, although I realise they cost more, and I did enjoy the other camps which felt closer to the wildlife etc. as a contrast. Paying for drinks and laundry was not expensive so that did not put me off.

The support and help from my Expert Africa agents with the few challenges I encountered was wonderful and
I can't speak highly enough of the quality of your company. Of course I don't know how you compare with others but having met agents from other companies and having feedback from other guests at the camps I felt very glad that I had chosen EA.

Suggestions to help us improve our trips or our service:

Perhaps to warn travellers about the potential for things to go wrong such as flight cancellations and injuries and talk through what to do in these situations. i know this in included in your written material but it is a lot to take in especially when having to get visas and vaccinations in preparation for the trip. I had read the information but still felt stressed when things happened. However your responses were so helpful and reassuring which helped me to calm down. Big thank you to Chris in this regard - I could only nominate one agent above but it is the sign of a good manager/owner to be prepared to step in out of hours to help a client." Read full review: 36 nights in Africa; 11 on a Tanzania safari

"Excellent throughout .

An amazing country to visit.

Suggestions to help us improve our trips or our service:
No - Can't think of any." Read full review: 11 nights in Africa; 9 on a Botswana safari

"We had a great time.

The Kwando camps are excellent.

Everyone did their best to help us have the best time.

We would thoroughly recommend Kwando and Expert Africa to all prospetive travellers.

Suggestions to help us improve our trips or our service:

The only suggestion is keep up the good work!!" Read full review: 10 nights in Africa; 8 on a Botswana safari

"It was a very pleasant and comfortable safari experience. Service was impeccable, loved the social dining. Would gladly come back again." Read full review: 3 nights in Africa; 3 on a Botswana safari

"Our trip was utterly memorable - we had a wonderful time. Namibia provides such a diverse landscape - from desert to the lushness of the Caprivi Strip.

We are glad that we did the itinery we did - of course one learns things for next time! We would not have bothered with Swakopmund - we did not find it an attractive place at all. What we really wanted to do from there was a flight down over Soussevlei but were unable to get booked on anything. Had we known about this in advance we could have booked a flight earlier but of course recognise that no tour operator can tell the clients everything! With hindsight another day in Soussevlei would have been useful to have had more time to explore and climb the dunes.

The whole trip went very smoothly indeed apart from entering Zimbabwe - we did not know that you still need a Covid certificate to enter there and also $55 cash for the visa - it would have been useful to have been told this - thankfully we had a very helpful assistant on our transfer from Botswana who baled us out. But without exception all other transfers etc when super smoothly which was great.

Suggestions to help us improve our trips or our service:

Gosh - it's a hard enough job trying to get a handle on what the client wants I don't know how you could do it any better!" Read full review: 22 nights in Africa; 16 on a Namibia trip

"Super trip, extremely well organized.

A meet and greet at every critical transfer point and I was well looked after throughout, especially when upset stomach occurred" Read full review: 14 nights in Africa; 7 on a Botswana safari

"Usually you remember a safari by the wildlife sightings and interactions. In the case of the Central Kalahari and the Kalahari salt pans we will remember the diverse topography and amazing landscapes. That said in the Central Kalahari we have never seen so many Giraffe and Oryx and equally in the Salt Pans the Wilderbeest were in huge numbers." Read full review: 12 nights in Africa; 10 on a Botswana safari

"The Expert Africa staff were excellent. From beginning to end, we always had staff directing us to where we had to go including getting us across the Botswana Zimbabwe border. Everyone was on time and professional. We felt completely cared for. I would highly recommend using Expert Africa and when I decide to take my next safari, I will be using them again!" Read full review: 17 nights in Africa; 7 on a Botswana safari