Botswana: reviews from our travellers

"Overall, a fantastic trip.

Expert Africa did an excellent job in their seamless arrangements." Read full review: 34 nights in Africa; 10 on a Botswana safari

"Nick was straight back to us on the text when he knew we would be late and showed great forethought in reserving us a room at the Airport Hotel. The A380 had a lot of passengers who missed their flights and the hotel soon became fully booked.

As a comment if Expert Africa has customers who are "time rich" as we are [though not necessarily "cash rich" ] it might be a good idea to suggest a day's stopover after a long-haul flight. Because we had to stay over a day we started our holiday fit and refreshed and enjoyed it all. If we had arrived at Nxia Pan Camp as planned I think we would have been exhausted and it could have taken a few days to recover............the tourist schedule for retirees is pretty demanding !" Read full review: 14 nights in Africa; 9 on a Botswana safari

"We enjoyed the whole trip but there were some low spots to go with the many highlights.

We know that when we undertake a holiday like this it can be a bit of an adventure and thats part of the attraction.

Expert Africa could help with a slightly more detailed itinerary giving key directions where there are difficult spots to negotiate." Read full review: 19 nights in Africa; 11 on a Namibia trip

"A favourable experience" Read full review: 9 nights in Africa; 9 on a Botswana safari

"In a word, the trip was superb - and Maruska Adye had a lot to do with it.

It's important, we think, to compliment Maruska on every aspect of her work with us. From the time we first contacted Expert Africa by email, to the phone conversations we had, to the numerous questions we sent - Maruska's responses were quick (ridiculously quick in some cases - we couldn't believe how attentive she was) and always helpful. We felt all along - and our trip was two years in the making - that we were being treated not simply as faceless clients, but as individuals with preferences and ideas that were worthwhile and needed to be dealt with. Maruska's suggestions always seemed to relate directly to the information we'd forwarded to her. She actually seemed to be thinking about OUR TRIP, not her needs.

One of the things that was most helpful for us was that her description of each of the camps we stayed at in our email correspondence before we left was very accurate. So we had a sense both of what the accommodation and feel of the camp would be, and a good idea of what we were likely to see in each of the concessions.

The organization of flights, transfers, etc. was flawless. Every time somebody was supposed to be somewhere to pick us up they were there. Every time a plane was supposed to arrive for a flight (and there were four of those) it was there ready to go. The drivers and pilots were all friendly and helpful. The most complicated little maneuver, the drive from Kasane to Victoria Falls with the border crossing from Botswana to Zimbabwe, was handled expertly by the drivers on both sides." Read full review: 9 nights in Africa; 7 on a Botswana safari

"An experience of a lifetime. Felt thoroughly looked after and catered to.

We saw the most amazing game and were privileged with the vast bush knowledge of our guides, and the love of the Batswana for their land and country.

Only one real downside of staying in the camps as a party of 6: we literally never had a moment of just being able to hang out or enjoy a meal on our own - because of the nature of long-tables with all guests eating together and guides playing host and conversation-partners during meals. With the strict rules around not walking about at night without a guide present, it created an awkwardness in us about staying around later into the evening and having to keep our guides up. So over the 8 days of the trip we actually had almost no time to interact with our own party on our own.

Lagoon and Kwara camps seemed to offer a reasonable balance between attentiveness and respect for guests' autonomy. Kanana, however, was a bit over-hosted and over-attentive (even though our hosts were truly wonderful) - it got a bit much to be hovered over ALL the time.

Everyone, everywhere, was so genuinely radiant and generous, and we are in love with the Batswana people!

Thanks to Expert Africa for good guidance and organising! And for the wonderful book on Botswana.

Suggestions to help us improve our trips or our service:

Is there any way to include more physical exercise?! It's an extremely sedentary experience with too much food :-) and an understandably restricted environment because of the wildlife.

Somehow though, we would have loved to engage in some kind of more robust activity/exercise over the 8 days." Read full review: 7 nights in Africa; 7 on a Botswana safari

"Overall we had a great trip. Camps were well run. Staff were sensitive to our needs and preferences. They were also flexible enough to divide our group into different activities to match the preferences within our party. For example, on one occasion four of us went out on the boat fishing while two were taken on a guided walk to study the medicinal uses of the flora.

There was sometimes the sense of being over programmed and not given enough time to ourselves.

We very much enjoyed our walking safaris and could have done more of those.

In conclusion the trip was excellent and no small thanks to Expert Africa and Maruska in particular for helping to organize this trip. Maruska was extremely patient, diligent and made sure that she understood what we were looking for. Nothing was too much for her. She is also very personable and pleasant. Thank you Maruska and Expert Africa" Read full review: 9 nights in Africa; 7 on a Botswana safari

"An excellent and very enjoyable trip. Everything was extremely well organised and went without any hitches. Mack Air was efficient and always arrived on time, the only scary moment being on our last flight to Maun when the pilot had to take very rapid avoiding action to prevent us from hitting a stork flying at 4,500 ft! All the Guides were attuned to the requirements of photographers and did their utmost to position their vehicles in the best position. The green season is a wonderful time to go but made their jobs all the harder so their efforts were very much appreciated." Read full review: 14 nights in Africa; 12 on a Botswana safari

"In general this was perhaps one of the most enjoyable and spectacular holidays we have had. We know Namibia quite well so were partly revisiting places we had seen and liked before and partly filling in gaps to see places we had missed before. We were slightly concerned that we needed to maintain a complicated schedule, our trip totalled just short of 6000km and involved staying at 18 different places so there was obviously a worry about what would happen if for some reason we got behind schedule, but the planning was excellent (thank you Sabina) and everything went as planned without any difficulty. So we never found out what would happen if things went wrong! We felt sure in such a situation we would have been sorted out.

Expert Africa's information was excellent (brochure, website and specially prepared information).

We are very tempted to do similar trips with Expert Africa in future." Read full review: 30 nights in Africa; 25 on a Namibia trip

"Wonderful experience - quantity and quality of wildlife viewing exceeded expectations. Gained a good impression of the country, which was enhanced by the attitude of the staff in the camps. Seeing the vast, watery landscape from the low flying light aircraft was a revelation" Read full review: 9 nights in Africa; 8 on a Botswana safari