Kenya: reviews from our travellers

"The trip was put together perfectly and at each juncture, the part awaiting us was exactly what we needed/ wanted to compliment the last and maintain variety. We were so impressed with the quality of the &Beyond destinations in particular- they really are a cut above- so slick. But saying that, Beho Beho was such an incredible experience, the whole Selous felt manicured it was all so perfect. Ellie has just been amazing throughout and the guidance in putting together such a trip of a lifetime was invaluable. We're not sure that we will ever top this trip. But then again, that's the sign of the most perfect honeymoon..." Read full review: 18 nights in Africa; 9 on a Tanzania safari

"Well planned to fit with the time that I had, and a bit of a treat to have the game drives all to myself given the lack of other guests.

Comfortable camps with good food and excellent wildlife viewing." Read full review: 5 nights in Africa; 5 on a Kenya safari

"Overall the trip was a joy from initial planning to our return home.

I was first attracted to the EA web site by the concrete, hands-on reviews. Richard patiently answered our questions and dealt with our changing plans as we coordinated with friends working in Kenya. Once in country all our reservations, transfers and stays went smoothly except for one minor payment problem. The camps we visited were accurately rated and described on the EA site.

Although we arranged the Zanzibar portion of our trip on our own, James D. gave us good advice on our options there." Read full review: 13 nights in Africa; 7 on a Kenya safari

"other than the mediocre food we could not find fault with anything

Suggestions to help us improve our trips or our service:

no" Read full review: 7 nights in Africa; 7 on a Kenya safari

"Enjoyed a wonderful holiday in Kenya, the people were all very friendly and accommodating.

Transfers worked extremely well, the camps were as good as expected and enjoyed the small camp experience.

Suggestions to help us improve our trips or our service:

As usual everything ran very smoothly and all was very good." Read full review: 9 nights in Africa; 5 on a Kenya safari

"A great trip" Read full review: 13 nights in Africa; 13 on a Kenya safari

"A great trip. The plan to work westwards from the beach to Lake Tanganyika worked out really well.

Suggestions to help us improve our trips or our service:

Nothing to add; we are very happy with everything you have done for us." Read full review: 19 nights in Africa; 15 on a Tanzania safari

"Until our flights home, we had a magnificent holiday and would recommend all the places. We have one minor and one major complaint about the trip ( I should however say at this stage that Ellie was hugely helpful from the beginning to the actual holiday.

Minor:- having spent £15k on the holiday, I felt that,unlike other travel agents we have dealt with, the lack of a personal call on our return and the failure to send us this form until I requested it was not very good PR for Expert Africa.

Major:- on our return, our flight itinerary expected us to sit for five hours at Dar airport ( outside on the roadside on uncomfortable chairs) while we waited for our connecting flight with Kenya Airways to Nairobi. As we were flying business class from Nairobi to London, why were we not on the earlier Kenyan Airways flight so that we could at least wait in a comfortable lounge?

For some reason I had a fever with temperature of 103 and insisted on taking the earlier flight ( they nearly would not let me fly and wanted me to go to the hospital to see a doctor) Because we were flying economy, we had to pay 130 dollars to change flights. On this flight were many of the guests we had met during our holiday that were also on the London BA flight.

As your client it is not up to us to check all the flight times as we have already made it clear that we would want all the most sensible connections. Also,the earlier flights were not new as one guest we had spoken to had booked a long time ago like us and because BA cancelled their Wednesday flights out to a nairobi just before we were going, necessitating a change in flights all round, you could have rechecked then. We do expect to hear from you on this matter as it is not satisfactory and left a bitter taste after such a wonderful holiday up until then." Read full review: 14 nights in Africa; 4 on a Tanzania safari

"Excellent in almost all respects. We were delighted with this well organised and memorable holiday" Read full review: 10 nights in Africa; 4 on a Rwanda safari

"We'd not used Expert Africa before but our experience was excellent and we'd certainly use them should we decide to take another safari.

We had a good conversation initially talking about what we'd done before and wanted to do on this safari - they understood our requirements and put together a great itinerary for us.

Any emails we sent were replied to very quickly.

Suggestions to help us improve our trips or our service:

As I've indicated we had a very enjoyable experience and can't really suggest any ways to improve your service." Read full review: 13 nights in Africa; 12 on a Tanzania safari