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Polana Serena Hotel
Polana Serena Hotel
Polana Serena Hotel
Polana Serena Hotel
Polana Serena Hotel
Polana Serena Hotel
Polana Serena Hotel
Polana Serena Hotel

Polana Serena Hotel: Information from the owner

General information


About this information

All the information on this page is supplied to us directly from the lodge owner and reflects their view, not ours.

For Expert Africa's view, see our own full report on Polana Serena Hotel, which contains our own observations and views.

Last updated by Owner
4 Mar 2024
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Facilities at Polana Serena Hotel

Property facilities
24-hour Security, Activity Desk, Bar, Battery Charging Facilities, Business Centre, Communal Dining, Conference Centre, Disability Services, Eco Friendly, Gym, Internet Access (Complimentary), Internet Access (Paid), Kiddies Club, Laundry Service (Available), Meal on Request, Mobile Connectivity, Pool, Private Vehicle Available, Restaurant, Secure Parking, Spa, TV Room
Room facilities
Air Conditioning, Balcony / Deck, Complimentary Wi-Fi, Dressing Gowns, Electrical Outlets, En-Suite, Hair Dryer, Internet Access (Complimentary), Laundry Service (Available), Lounge Area, Mini Bar, Pure Cotton Linen, Safe, Satellite / Cable Television, Shower, Tea / Coffee, Television, Wheelchair Friendly
Activities on site
Beach Drop Off, Boating, Fine Dining, Garden Tours, Gourmet Picnic, High Tea, Jet Skis, Massages, Natural History Tours, Para Sailing, Practice Green, Sailing, Snorkeling, Surfing, Walks (Guided), Walks (Self Guided), Water Skiing, Windsurfing
Nearby activities
Adrenaline Activities, Art Galleries, Beach, Bird Watching, Boat Cruises, Boating, Child Friendly Activities, Cultural Tours, Fine Dining, Garden Tours, General Sightseeing, Health and Fitness Centre, Historical Tours, Jet Skis, Kite Surfing, Marine Adventures, Massages, Museums, Natural History Tours, Para Sailing, Sailing, Snorkeling, Surfing, Walks (Self Guided), Water Skiing, Windsurfing

Room types at Polana Serena Hotel

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Deluxe Room

The Deluxe Rooms located in the main colonial building are sea-facing or city view with king size or twin beds. The interiors are classic with elaborate, ornamented wood furniture. The bathrooms have a separate shower and a bathtub, and the toilet is within its own cubicle.

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Executive Room

Offering all the advantages of Deluxe Rooms with an additional lounge area featuring a sofa and coffee table, Executive Rooms may be converted into a family room with the addition of up to two extra single beds. All rooms feature a separate bath, a shower and a toilet.

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Executive Suite

Relax in the spacious and elegant Executive Suite, which features a separate lounge area with a sofa and a coffee table. The suite boasts magnificent views of the sea and is tastefully decorated with ethnic wallpaper. Bathroom facilities include a separate bath, a shower and a toilet.

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Presidential Suite

Situated in the centre of the building on the first floor, the impressive Presidential Suite offers magnificent views of the pool and the Indian Ocean. Featuring a dining room for up to eight people and an adjacent kitchenette, this elegant suite also offers a full bar, a guest toilet, a spacious lounge area and a private office. The bedroom has a dedicated dressing area and a stately four-poster bed. The balcony offers the capacity for a cocktail party for up to 50 persons. This suite also has a connecting door to a Deluxe Room to accommodate guests travelling with children, security or personal staff.

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Prime Room

Prime Rooms in the recently refurbished Polana Mar Wing feature king or twin beds and a balcony with ample views of the bay. The interiors are characterized by varnished wooden floors and carpets with a fresh, clean, contemporary look and ethnic-styled wallpaper and wood furniture. Facilities include a separate bath, a shower and a toilet.

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Studio Room

Studio Rooms located in the main colonial building face the city and have been ideally designed for single occupancy. The interiors are classic with elaborate ornamented wood furniture and the compact bathrooms have a shower only.

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Villa Mar

Villa Mar consist of 8 spectacular one and two bedroomed independent villas sublimely set with magnificent views of the Indian Ocean.

The villas are impressively styled inspired by modern architecture and feature cosy interiors with natural color pallets, detailed finish and comfortable furniture that create a homely look and feel. The layout features a modern entrance, uninterrupted open-plan living and dining area connected to a state-of-the-art kitchenette. The master bedrooms offer dedicated en-suite bathrooms and dressing rooms.

Each villa includes a patio that leads to a grand outdoor shaded seating and dining areas all with a secluded lush garden. Ample security and dedicated parking slots will be available for all guests. Guests will be offered with exceptional personalized round-the-clock service by a devoted team during their stay.

Complete privacy is the key component for the villas, making them ideal for business travellers on long stays and the leisure travellers looking for a romantic or quiet getaway.

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