Zambia: reviews from our travellers
Unedited reviews written by our most recent Zambia travellers
"Outstanding"
"aug. 2015 botswana and victoria falls"
As a rather independent traveler, I rely on travel literature to plan itineraries rather than merely "purchase" a pre established tour such as those offered by Abercrombie and Kent. With regards to Botswana, I read the Bradt Travel Guide authored by Chris McIntyre and found it to be most informative, especially in the descriptions of the various private concession areas and of the myriad of camps within the concessions. Being directly affiliated with Expert Africa led me to contacting your company and I was put in contact with Nick Hobbs.
Over many months, Nick and I had numerous interactions both by email and on occasion by telephone. In all instances, I found Nick to be very responsive and his personal knowledge of Botswana obviously helpful in narrowing down which camps I ultimately selected.
Having completed our holiday, I can report that every required travel reservation/connection---air from Joberg, ground to zambia hotel, scheduled excursions within zambia, ground/boat/air connection to botswana camps was effected without any problem. And the safari camp experiences was consistent with the written or verbal guidance provided by Expert Africa personnel. And, while this was a most expensive holiday, prices quoted by Expert Africa were competitive with other inquiries I made prior to selecting Expert Africa.
Suggestions to help us improve our trips or our service:
Expert Africa literature was very informative and helpful.
A minor suggestion-- while gratuity guidance for guides and camp staff is covered. I would add some guidance re ground transportation personnel --- for example, is a gratuity expected for the people providing the ground transportation from Zambia airport to hotel; or, from Zambia hotel to Botswana border; or, the Mack air porter who takes your bags to the small aircraft at Kasane? ( The cost for the ground/private air is included in the aggregate amount paid to Expert Africa but it is vague whether or not an additional gratuity is ""expected"".)
As a traveler, my preference would be, to specifically state in you literature that a gratuity for these incidental services is not expected (and if necessary, add a few dollars/pounds to your fees to the traveler to cover these incidentals)." Read full review: 8 nights in Africa; 6 on a Botswana safari
"Our great trip to Zambia 2015"
Although we understand most people visit Shiwa N'gandu last, we appreciated the relaxed atmosphere there first after our long trip out - no getting up at 5.30 here but a leisurely breakfast at 8.30. We also appreciated the luxury of Anabezi at the end. Three very different camps - all quite remote meaning not much other camp traffic about. we also had different experiences at each with excellent guiding throughout whether in vehicles, in a boat or on foot (an activity we had not experienced before which we really enjoyed}; the guides all worked hard to give us varied and illuminating experiences." Read full review: 11 nights in Africa; 10 on a Zambia safari
"My Aug 2015 trip"
We would happily re-visit Zambia and all of the camps we stayed at - the standard of accommodation, service and food was excellent throughout our trip. All the guides lived up to their high reputation. As expected, breakfast, lunch, tea and dinner plus snacks was too much for us!
Suggestions to help us improve our trips or our service:
We used Expert Africa to a large extent because of your enormously informative and easy to use web site. It was a pleasure to deal with Megan.
I would quite like to have seen a breakdown of costs as part of the quotation." Read full review: 15 nights in Africa; 13 on a Zambia safari
"Unrivalled Zambia"
"Africa trip 5th - 19th August"
Norman Carr safaris are to be totally recommended together with your company.
Suggestions to help us improve our trips or our service:
None at all" Read full review: 14 nights in Africa; 9 on a Zambia safari
"South & North Luwanga - August 2015"
Our thanks to all at Remote Africa Safaris for making our visit so special - and to Expert Africa for their advice and making all the arrangements
Suggestions to help us improve our trips or our service:
No, we can't think of anything to suggest.
Thanks once again for organising another unforgettable trip!" Read full review: 14 nights in Africa; 12 on a Zambia safari
"My Aug 2015 trip"
"Loved it"
I would definitely recommend Expert Africa and Robin Pope to anyone. All the people that worked at the camps were really really friendly and nice, those that were local to the area especially so. I also like the ethos on the drives of not crowding the animals with to many vehicles, as great as it is to see the animals, it is still their home. All the guides were extremely respectful of the animals and the environment and very knowledgeable.
I think this has probably been my best holiday ever so far, I was extremely lucky with all the friendly people I met either on the plane or at the camps and I thoroughly enjoyed myself, despite being somewhat scared at the start.
Thank you very much to all involved, public facing and behind the scenes." Read full review: 11 nights in Africa; 10 on a Zambia safari