Zambia: reviews from our travellers

"Start to finish the help and support we received from Lucy Copson was excellent.

We made several changes to our original idea, but Lucy was quick to advise and respond on each occasion.

The quality of process, confirmation and despatch of documents was very good.

Fortunately we never needed on the ground support, but with all the information we received, I always felt that EA was there in the background if we needed them.

All round excellent service." Read full review: 12 nights in Africa; 10 on a Zambia safari

"I understood I’d been booked to stay at Latitude 15 because there wasn’t an afternoon Proflight service to Mfuwe.

Discovered from fellow passengers that there was and would much rather have travelled straight on for an extra night in the park.

I appreciated the personal service and being kept up to date during the two years since my trip was first booked. Trying times for everyone, I know." Read full review: 12 nights in Africa; 10 on a Zambia safari

"This trip exceeded expectations. The accommodations and service were stellar. Along with outstanding encounters with wildlife, the guides and support staff at the camps were memorable.
I can’t say enough about Maruska who worked with us since 2019 to make this trip happen.
We cancelled twice due to Covid, and we are so happy she stuck with us to see it through!
Her recommendations for where to go and how long to stay were spot on for this group. She always communicated in a clear and timely manner. Maruska, I’ll miss working with you!
I also want to give a shout out to Claire who was covering for Marusaka and who stepped in when we had to stay over an extra night in Victoria Falls due to my husband’s illness. She was able to change the flights so we could get to Tafika, she somehow seamlessly arranged the ground transportation to the airport in Livingstone, and when we finally arrived late in Mfuwe, there was someone from Tafika waiting to drive us the 2.5 hour ride to camp. And she checked back in to see how my husband was doing, as did Maruska while she was on her vacation!

Suggestions to help us improve our trips or our service: Expert Africa does a superb job. We hope we can plan a future trip with you folks, specifically, Maruska! Thank you!!!" Read full review: 15 nights in Africa; 8 on a Zambia safari

"Our trip was orgianally booked in November of 2019 for August of 2020- then the pandemic hit. We briefly considered rebooking for 2021 but ultimately decided on July 2022. Maruska was patient and attentive through all of the contortions of those two years.
Early in our trip one member was ill and had to stay an additional day at our first lodge to recover. Maruska was on leave, but Expert Africa answered an email about the problem within 15 minutes. They were able to figure out rebooking the flights to our next camp as well as making sure that all parties involved knew of the problem and new schedule details.

Suggestions to help us improve our trips or our service: Wonderful service, no suggestions for improvement." Read full review: 15 nights in Africa; 8 on a Zambia safari

"Excellent trip, nice mix of camps. Nice pre and post hotel in Lusaka. Tours Africa very good also. Logistics worked like clockwork.

Suggestions to help us improve our trips or our service: Nothing to say, everything was great. Thanks especially to Maruska for all the rework and her patience during the Covid period. We got there in the end and we're very appreciative." Read full review: 15 nights in Africa; 12 on a Zambia safari

"A truly memorable trip and a fantastic experience.

The only blot was Airlink!" Read full review: 15 nights in Africa; 13 on a Zambia safari

"We love working with Maruska and Expert Africa! This is our 4th trip she has helped us with and she knows exactly what will be a good fit for us. She went above and beyond to make this trip as wonderful as it was. After 3 years of waiting and rebooking due to covid we can't thank Maruska enough for all of her efforts and patience. Can't wait to book our next safari with Maruska and the Expert Africa team.

Suggestions to help us improve our trips or our service: Nothing needs improving! We've been thrilled with every trip you have helped us with. Hopefully you can add Uganda to your services so we can plan a Rwanda + Uganda gorilla trekking safari." Read full review: 11 nights in Africa; 9 on a Zambia safari

"A really great trip and a fantastic experience" Read full review: 12 nights in Africa; 10 on a Zambia safari

"This trip has been one of the best experiences of my life. It was utterly amazing. I loved it.

I'd like to thank Claire for her clear communication over the whole pandemic / delayed trips and for arranging such a superb trip. It was truly brilliant." Read full review: 10 nights in Africa; 10 on a Zambia safari

"At last - we got there. We are very grateful to Claire for all her help .
The South Luangwa is one of the most wonderful places we have ever been to" Read full review: 11 nights in Africa; 9 on a Zambia safari