Zambia: reviews from our travellers

"A great once in a lifetime trip. Far exceeded our expectations.

Thank you very much Maruska for putting it all together and your patience in answering our never ending questions.

Suggestions to help us improve our trips or our service:

Recommend that:
- travelers be forewarned about the transfer between Zambia and the Kasane airport.
- travelers mark their battery chargers with highly visible markings so that they are not confused with other charges in a central charging station.

The trip turned out to be fantastic and would highly recommend the use of Expert Safaris for planning and organizing a safari in Botswana." Read full review: 11 nights in Africa; 8 on a Botswana safari

"We had a delay at the start of our trip when the BA flight had to return to London with engine trouble. This delay meant that we missed the SA flight from Johannesburg and the flight from Lusaka to Mfuwe. BA put us up in London and rebooked the SA portion for the following day and we very pleased with their response.

Eleanor kindly looked into getting us to Flatdogs but our friends who had arrived safely in Lusaka were able to arrange a private charter to Mfuwe for us with Sky Trails who we rate very highly.

We were delighted with the remainder of our trip and really enjoyed the two very different experiences at the camps. Cannot fault either place.

Suggestions to help us improve our trips or our service:

I honestly don't think so! It was very reassuring to be able to contact Expert Africa swiftly and for your attention. Although we managed to find a flight we appreciated your help. thanks to you all yet again. I do hope we will be back." Read full review: 6 nights in Africa; 6 on a Zambia safari

"Overall our trip was excellent. Only glitches were a missing extra spare tire in Namibib and they guy in Livingstone who was to meet us ran off with another couple. Thanks to a great airport travel desk guy, he sorted it out and matched us with the person we needed.

The Expert Africa folks we dealt with were uniformly very good to excellent. There were some delays in feedback during the planning process which we noted but overall very good. Quick feedback during the planning process is critical to us as we are comparing ideas and proposals from more than one company and we need to hear from everyone.

For this trip we spoke to three different folks--Nick, Sabina and one other. Next time I would spend more time in conversation with each of them and would better understand our itinerary options. There is only so much I retain from web sites and travel books.

We also want to find places in Botswana with animals. That was the big surprise for this trip. Our East Africa trips have spoiled us and shaped our expectations for game viewing." Read full review: 15 nights in Africa; 6 on a Botswana safari

"We have not been to Africa before and wanted to have a 'safari' experience which would fit alongside some charity work which part of the family were undertaking in Zambia, but where to go and what to see? We talked to ExpertAfrica at length about what we would like to see/do as part of our trip, ie a walking safari, drive safari, seeing the local community, not too commercialised etc. and the South Luangwa Park fitted all our needs.

Thank you for the time and effort you put into organising an excellent trip for us. We needed extra luggage to be transported and had particular sleeping requirements, and all these needs were met.

The organisation and attention to detail was second to none." Read full review: 11 nights in Africa; 7 on a Zambia safari

"This was a wonderful trip. We would work with Expert Africa again and recommend them to family and friends.

The team member who dealt with most of our trip was Gwynneth -- who I know is no longer working at Expert Africa -- but she deserves recognition for all her efforts. I am evaluating Gwynneth below, even though I have to choose a different team member from the drop-down menu" Read full review: 19 nights in Africa; 9 on a Namibia trip

"Nick was straight back to us on the text when he knew we would be late and showed great forethought in reserving us a room at the Airport Hotel. The A380 had a lot of passengers who missed their flights and the hotel soon became fully booked.

As a comment if Expert Africa has customers who are "time rich" as we are [though not necessarily "cash rich" ] it might be a good idea to suggest a day's stopover after a long-haul flight. Because we had to stay over a day we started our holiday fit and refreshed and enjoyed it all. If we had arrived at Nxia Pan Camp as planned I think we would have been exhausted and it could have taken a few days to recover............the tourist schedule for retirees is pretty demanding !" Read full review: 14 nights in Africa; 9 on a Botswana safari

"This trip went extremely well.

All the details were attended to, flights were met, transfers occurred as expected and memories were made. We've lived in Nigeria for the past 8 months and so did not have extremely high expectations for successful logistics. This trip proved us wrong in the most wonderful way.

We loved this trip so much that we are planning a similar trip for next year's spring break.

Suggestions to help us improve our trips or our service:
Expert Africa delivered exactly what they promised and we were very happy with our experience. We have and will continue to recommend Expert Africa to friends who are planning trips to Africa." Read full review: 10 nights in Africa; 6 on a Zambia safari

"RPS camps are still some of our favourites and we had a great time courtesy of El Presidente Daudi, the team and our fellow travellers.

Getting to Zambia is now something of a real long-haul as the direct BA flight has gone - perhaps we will explore other options next time." Read full review: 8 nights in Africa; 8 on a Zambia safari

"Great trip, lots of variety, went without a hitch so thanks to expert africa for all the organisation" Read full review: 8 nights in Africa; 3 on a Zambia safari

"See introductory notes. We enjoyed our stay and everything we desired was provided.

The guides are the best in Africa. We are safari experts having been at it for twenty years at least twice a year." Read full review: 16 nights in Africa; 15 on a Zambia safari