Botswana: reviews from our travellers
Original reviews written by our most recent Botswana travellers.
"Africa - overall experience"
She is knowlegeable about the countries we visited, patinet with questions, and fast in her responses." Read full review: 22 nights in Africa; 6 on a Botswana safari
"Great trip"
Everything worked like clockwork, I was well looked after by camp staff and guides and had some great experiences. Because the camps are small and organised so that you all eat together I met some really interesting people and had a great time.
Suggestions to help us improve our trips or our service:
You might add that it is worth taking a beanie hat for the cold - I had to buy one in the Kalahari. Also not being used to taiylor made trips I needed to ask if I had to get a taxi from Victoria Falls Airport to my hotel - it was not clear from the itinerary that there would be driver there for me. Otherwise it was all fine." Read full review: 14 nights in Africa; 11 on a Botswana safari
"Kwara Kwara Kwara"
Thanks to Lucy for organising everything so perfectly and efficiently." Read full review: 3 nights in Africa; 3 on a Botswana safari
"A great adventure"
The arrangements through Expert Africa were simple despite a change of schedule due to availability, communications were easy - mostly email with the occasional phone call, and everything went to plan whilst I was there, with all transfers working perfectly.
I normally plan and book my own holidays directly but as this was my first time in Africa, I wanted some local knowledge and expertise, and Expert Africa provided this to make it all painless. I don't hesitate to recommend them." Read full review: 8 nights in Africa; 3 on a Botswana safari
"Unforgettable trip that never disappointed"
"Amazing itinerary, brilliant organisation"
Maruska's in depth knowledge of Namibia and her recommendations really made the trip work. Travelling distances were good, and although we travelled over 7,500 km in 5 weeks, it was very do-able. Maruska listened to our preferences and we were delighted with her choice of accom. We enjoyed having the freedom of travelling in the 4WDs to suit ourselves. I fully expected the odd hiccup when we finished with the vehicles and then were reliant on a complicated series of transfers, boats, small planes with no set schedule, more transfers etc, but it all went according to plan and worked like clockwork.
Full marks to Maruska and your agents in Namibia and Botswana for attention to detail and for putting it all together.
Suggestions to help us improve our trips or our service:
Just keep doing what you do so well. Your website is just fantastic, great to read other peoples reviews, which is why I've spent all day putting up all this feedback (Sorry it took so long!).
The Brandt guides to Namibia and Botswana are actually in our local library, and it was from there I picked up the website in the first place. Our copies are well worn from the trip, and there was a bit of a bun fight over who kept them. Maybe one per couple would be good, or at least one per vehicle? The Namibia maps were great and Maruska had highlighted each of our stops which was also great attention to detail. We were very happy with the service we received from Maruska - she's a gem - look after her!" Read full review: 33 nights in Africa; 19 on a Namibia trip
"Botswana Safari"
However, the rainy season meant that the animals were widely dispersed, requiring long rides in the vehicles to see handfuls of animals. And areas of the concessions were inaccessible owing to high water. Also the tall grass meant that animals were hard to see. There were magic moments during our week, but not enough of them to justify the considerable expense.
Our dissatisfactions with the safari have nothing to do with Expert Africa itself." Read full review: 7 nights in Africa; 7 on a Botswana safari
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"Overall comments"
We know what we expect from certain areas we visit and plan our locations with the objective of seeing particular types of animal and bird.
We also know that "nothing is guaranteed".
Suggestions to help us improve our trips or our service:
Regarding the "I can't comment" fields, I have not used your website much at all - perhaps I should have done - I tend to rely on direct telephone contact with the EA staff. On quotations, again I discuss at length with the staff to get the location and accommodation which I think meets our needs and is right on price." Read full review: 16 nights in Africa; 14 on a Botswana safari
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