Reviews of Kigali Serena Hotel
Wildlife sightings and reviews
75 independent comments and wildlife information from our travellers who have visited Kigali Serena Hotel and kindly agreed to share their thoughts. They do not necessarily represent the views of Expert Africa
Ms S
Hertfordshire
"Kigali Serena Hotel review"
1 night Arrived 22 Jul 2016
"Very good hotel to stay in Kigali.
Excellent service and facilities." See all these reviews: 7n in Tanzania; 5n in Rwanda
Excellent service and facilities." See all these reviews: 7n in Tanzania; 5n in Rwanda
Experience Report
Overall Rating:
Excellent
Location:
Excellent
Service:
Excellent
Rooms:
Good
Food:
Good
Facilities:
Good
Ms S
Hertfordshire
"Kigali Serena Hotel review"
1 night Arrived 18 Jul 2016
"Very good hotel to stop over on the way to volcanoes national park.
Very good service and facilities.
The rooms are also good and comfortable." See all these reviews: 7n in Tanzania; 5n in Rwanda
Very good service and facilities.
The rooms are also good and comfortable." See all these reviews: 7n in Tanzania; 5n in Rwanda
Experience Report
Overall Rating:
Good
Location:
Excellent
Service:
Excellent
Rooms:
Good
Food:
Good
Facilities:
Good
Mr J
Basingstoke
"Kigali Serena Hotel review"
1 night Arrived 13 Jul 2016
"Good, international standard hotel.
Have to say I felt bit under dressed as I'd filled my 15kg luggage allowance ready for gorilla trekking and safari - but nice to us the facilities of a good city hotel between more remote stops." See all these reviews: 5n in Rwanda; 5n in Kenya
Have to say I felt bit under dressed as I'd filled my 15kg luggage allowance ready for gorilla trekking and safari - but nice to us the facilities of a good city hotel between more remote stops." See all these reviews: 5n in Rwanda; 5n in Kenya
Experience Report
Overall Rating:
Good
Location:
Excellent
Service:
Good
Rooms:
Excellent
Facilities:
Good
Mr & Mrs W
Sussex
"Standard rooms OK but Exec rooms better"
1 night Arrived 7 Jul 2016
"Spent another single night here on the way home from Volcanoes National Park.
We were in a standard room (as booked). Room was quite good but much smaller and more "tired" than the executive room we had been given on the outbound journey." See all these reviews: 12n in Tanzania; 5n in Rwanda
We were in a standard room (as booked). Room was quite good but much smaller and more "tired" than the executive room we had been given on the outbound journey." See all these reviews: 12n in Tanzania; 5n in Rwanda
Experience Report
Overall Rating:
Excellent
Location:
Excellent
Service:
Good
Rooms:
Good
Food:
Excellent
Facilities:
Excellent
Mr & Mrs W
Sussex
"Executive rooms are great"
1 night Arrived 3 Jul 2016
"Spent 1 night here en-route between Serengeti and Volcanoes National Park.
They upgraded us to an executive room on the 5th floor, which was spacious and luxurious.
Great breakfast buffet." See all these reviews: 12n in Tanzania; 5n in Rwanda
They upgraded us to an executive room on the 5th floor, which was spacious and luxurious.
Great breakfast buffet." See all these reviews: 12n in Tanzania; 5n in Rwanda
Experience Report
Overall Rating:
Excellent
Location:
Excellent
Service:
Good
Rooms:
Excellent
Food:
Excellent
Facilities:
Excellent
Ms P
London
"Ideal base for Kigali"
1 night Arrived 26 Jun 2016
"The Kigali Serena may not be an exciting option, but it is dependable and very good: rooms were large, beds were comfortable and the shower was excellent.
Meanwhile, the pool area is really lovely, and I was surprised by the high quality of the food, not just at the remarkable buffet breakfast but also at dinner one evening." See all these reviews: 6n in Rwanda
Meanwhile, the pool area is really lovely, and I was surprised by the high quality of the food, not just at the remarkable buffet breakfast but also at dinner one evening." See all these reviews: 6n in Rwanda
Experience Report
Overall Rating:
Good
Location:
Good
Service:
Good
Rooms:
Good
Food:
Good
Facilities:
Good
Mrs S
London
"Kigali Serena Hotel review"
1 night Arrived 26 Jun 2016
"Very convenient location. Good rooms and a beautiful outside pool area. Staff very friendly.
Food of a good quality without being exceptional, but the wine list and selection was excellent. Very pleased with this hotel." See all these reviews: 6n in Rwanda
Food of a good quality without being exceptional, but the wine list and selection was excellent. Very pleased with this hotel." See all these reviews: 6n in Rwanda
Experience Report
Overall Rating:
Good
Location:
Excellent
Service:
Excellent
Rooms:
Good
Food:
Good
Facilities:
Good
Ms S
Dallas
"Lovely room for a stopover"
1 night Arrived 22 May 2016
"We were only here for a brief stop overnight before heading to safari.
The air conditioner wasn't working in our first room but the second was a standard business hotel room and had lovely amenities." See all these reviews: 4n in Tanzania; 4n in Rwanda; 3n in Kenya
The air conditioner wasn't working in our first room but the second was a standard business hotel room and had lovely amenities." See all these reviews: 4n in Tanzania; 4n in Rwanda; 3n in Kenya
Experience Report
Overall Rating:
Excellent
Location:
Good
Rooms:
Good
Food:
Good
M & L
Vancouver, BC
"Kigali Serena"
1 night Arrived 14 Feb 2016
"See previous comment"
See all these reviews: 15n in Rwanda; 9n in Zanzibar
Experience Report
Overall Rating:
Excellent
M & L
Vancouver, BC
"Central location in Kigali"
3 nights Arrived 31 Jan 2016
"Good fairly central location. Comfortable rooms. Great breakfast"
See all these reviews: 15n in Rwanda; 9n in Zanzibar
Experience Report
Overall Rating:
Excellent
Location:
Excellent
Service:
Excellent
Rooms:
Excellent
Food:
Good
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