Zambia: reviews from our travellers

"A fantastic experience with excellent service and hospitality everywhere we went. We couldn't really hope to have had a better trip.

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Very comprehensive feedback which was good.

An easy company to book with, everything was delivered as advertised or better than expected" Read full review: 14 nights in Africa; 7 on a Botswana safari

"Our trip was exceptional! We have been to Africa three times before but never to the Okovango Delta or Capetown and never with Expert Africa. We wouldn't change one day of it! Every part of it was exceptional from the Falls to the safaris to the wine tasting in Capetown.

We agreed that one of the things that made it truely exceptional was the construction of the trip. What I mean by that, is that we got to do and see exactly what we wanted, so it was a highly individualized tour, but we had Expert Africa there every step of the way to make sure that every detail was taken care of and taken care of professionally.

When we climbed on our flight from the US to fly ten thousand miles to another continent and begin a unique adventure, we did not know if everything would go as smoothly as promised or not. It went better, every step of the way, then we could have imagined. Every flight was on time, every camp was expecting us and treated us like royalty, even our side trips to Gaborone and Capetown went without a hitch. And through it all we were able to travel on our own schedule without being hampered by being part of a larger tour group. We would recommend Expert Africa to anyone!

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No suggestions really. While Maruska was away, her sister helped, Saskia, us. She was as professional and helpful as Maruska. They were both great!" Read full review: 11 nights in Africa; 5 on a Botswana safari

"The trip was amazing and we are already discussing another one. From the organisation pre-trip to details during the trip, everything went perfectly.

I much appreciated Lucy, she was always quick to respond and answer questions.

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Not really, I was extremely satisfied with everything and we wouldn't hesitate to work with you again.

Perhaps one small thing, it would have been more convenient if you offered travel insurance for residents of countries outside of the UK. Since we live in France and the US, it took us alot of time to look at the different providers in each country and eventually purchase the insurance." Read full review: 12 nights in Africa; 10 on a Botswana safari

"Met all our expectations,and more!" Read full review: 8 nights in Africa; 4 on a Zambia safari

"A great trip! We were on 4 rivers: the Kavango, the Okovango, the Kwando and the Zambezi and stayed in a number of island lodges (as well as Okonjima and Windhoek). The variety was remarkable. Some of the road journeys were long but by and large the travel was good and we'd recommend self-drive because you have so much more contact with people. The border posts were a world unto themselves - lovely but leave plenty of time.

Given that we were passing through three countries, and had quite precise pickup times, it would have been helpful to have been told about the time changes. We worked out the ones between countries but were caught out by the fact that the eastern end of the Caprivi Strip is not on Namibian time!

The pick up at Kasane (n Botwswana) was not straightforward. We'd been told we would be picked up by our last lodge, Islands of Siankaba. But they don't pick up outside Zambia. A firm called Bushtracks does all the pick ups (and does not have a board with your name on it). It was quite by chance that we managed to find them. That said, the water crossing (at the crossroads of Zimbabwe/Botwswana/Zambia/Nambiia) was wild!

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Another great trip with Expert Africa. So thank you once again!
It would have been good to know about 'Caprivi time' and to have been given the name of the company doing the pick up at Kasane.

Thank you very much!!" Read full review: 13 nights in Africa; 6 on a Namibia trip

"This ranks as one of the top vacation trips in our 49 years of marriage. We received true value in every aspect, but particularly in Botswana.

Every aspect was planned and executed by Expert Africa with its various on-site agents to give us a vacation and experience without any hiccups. My hobby is photography, and I feel I had the opportunity for some great shooting. The camps selected or suggested by Expert Africa gave us the variety to get as much "feel" for Botswana in 9 days as we could have hoped.

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You might consider having potential customers fill out a form indicating what they want or expect from a trip to Africa. many of our friends reacted to our plans with comments like "aren't you scared to be out there at night?". Many Americans are not as familiar with the potential experience as they should be." Read full review: 15 nights in Africa; 9 on a Botswana safari

"We both loved Botswana and the people at each camp were exceptionally friendly and helpful. What a great country." Read full review: 10 nights in Africa; 7 on a Botswana safari

"This was a fabulous holiday. As always every detail was looked after by Expert Africa.

The lodges, especially in Botswana were great, staff wonderful and game viewing excellant.

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I really can't think of any suggestions.

Just must say how smoothly the transfer was from Botswana to Livingstone, we were met by someone at every point; the airport, the river crossing, passport control and drive to lodge. Excellant service." Read full review: 6 nights in Africa; 4 on a Botswana safari

"We went for the animals and the scenery which were wonderful and totally lived up to expectations but I hadnt expected to be so entranced by the people who looked after us. They were just amazing, genuine, dignified, informed, funny,. It was such a priviledge to have that experience and i will never forget ithem.

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Just keep doing what you are doing so well. Maruska was great, listened to us and was very knowledgeable which helped enormously.She was very good, answered our questions very promptly. We also met some other people whose trip she planned and they were also extremely happy with her." Read full review: 16 nights in Africa; 8 on a Namibia trip

"We were aware that May can sometimes be a bit early in the dry season as the wildlife can still be spread-out and the bush lush but you can't shift your birthdays!

Zambia though offers a wide range of National Parks and spread of activities so the plan was to visit Lower Zambezi NP for the first time, South Luangwa which we'd really enjoyed before and finally get to Vic Falls. It turned out better than we hoped - camps great with wonderful views over the rivers, excellent knowledgeable guides and some really good sightings.

A few game drives were pretty quiet but more than made up for by some of the boat/canoeing outings. The camps set up some lovely touches for our birthdays too. The whole holiday including logistics between Parks went seamlessly and Claire Scott organised another great trip for us.

Looking forward to planning the next one!

Suggestions to help us improve our trips or our service:

no" Read full review: 10 nights in Africa; 9 on a Zambia safari