Africa: Reviews from our travellers

"Great.

Suggestions to help us improve our trips or our service:

Nope." Read full review: 12 nights in Africa; 9 on a Tanzania safari

"Overall exceeded expectations. Wonderful experience." Read full review: 13 nights in Africa; 11 on a Botswana safari

"Fabulous holiday - highly recommended.

There was a breakdown in communication between Expert African booking and car hire company - but was resolved. Our Expert Africa team member left which caused lack of continuity.

Our first guesthouse incorrectly thought we were lost on arrival (they had not read earlier email to them) and flagged this with Expert Africa. We received a call from London to check we were ok. Proved we were being looked after. Would use Expert Africa another time.

Suggestions to help us improve our trips or our service:

No" Read full review: 14 nights in Africa; 13 on a Namibia trip

"The whole holiday was excellent. No hitches or hassles. All accommodations were very very good.

Thoroughly recommend South Africa as a holiday destination.

Suggestions to help us improve our trips or our service:

No suggestion to help you improve. You cannot improve on perfection." Read full review: 17 nights in Africa; 16 on a South Africa trip

"This was a truly fabulous trip. We loved the country. In particular, the landscape was so varied but consistently breath-taking. This meant that the long drives in between destinations were as much of a treat as the excursions in between.

We were very pleasantly surprised by the standard of food and service throughout the country and the warmth and friendliness of the people everywhere we went - and more generally, by what an easy place Namibia is to travel around. The game viewing (not just at Etosha) also exceeded our expectations. Returning home has been even more difficult than usual, but I have come back determined to encourage my friends and family to visit Namibia. We certainly plan to return and see more of this beautiful country.

Suggestions to help us improve our trips or our service:

Only a couple of very minor points around car hire:

1. It is worth recommending to clients in the very helpful pre-pack you send out that if they need to buy a new tyre, it is worth phoning ahead to check the nearest town (which could be over a hundred kilometres away) has a spare in stock. We made the mistake of assuming we could get a replacement tyre for a Nissan X Trail which meant we wasted time travelling from Etosha to Tsumeb when in fact the nearest tyre available was in Otjiwarongo, another 200 km or so away.

2. Partly for the above reason, you should recommend/insist upon clients having two decent spare tyres.

We were very impressed with Expert Africa (as was everyone we met who had booked through you) and would certainly use you again." Read full review: 14 nights in Africa; 12 on a Namibia trip

"We covered the right amount of distance so the holiday felt interesting but not too tiring. We booked an additional hotel ourselves called Tamodi Lodge, which was one of the highlights of our trip. Fantastic location for exploring the Plett area and an amazing property with an exceptional host. http://www.tamodi.co.za - if you are looking for new properties this is one to look at" Read full review: 15 nights in Africa; 5 on a South Africa trip

"An excellent holiday. We knew what to expect having been to both destinations once before.

Kwihala once again was fantastic. Pongwe was better than our first visit. Will be very happy to do both again. I definitely prefer a longer stay at a camp rather than a more typical few days at several camps." Read full review: 14 nights in Africa; 8 on a Tanzania safari

"Great" Read full review: 4 nights in Africa; 4 on a Tanzania safari

"Nice trip, few animals, Overall good experience" Read full review: 8 nights in Africa; 6 on a Tanzania safari

"I was very pleased, overall, with Expert Africa and my entire travel experience. Lake Manze and the Selous were nothing short of amazing and Zanzibar was at turns both relaxing and culturally stimulating.

Thank you so much for helping make this trip a reality!" Read full review: 10 nights in Africa; 4 on a Tanzania safari