Botswana: reviews from our travellers

"Excellent: it lived up to expectations, after the two year wait caused by Covid, we thoroughly enjoyed the holiday. Everything ran very smoothly, all of the lodges were good and we saw nearly all of what we hoped to see!

The food was generally very good but we did notice that when we went from one Wilderness Safaris Lodge to another the food options were rather similar because they seemed to work off the same menus!

In retrospect, we would have liked three nights somewhere. Perhaps at Ongava? If we were to have cut a destination it would probably have been one of Nxamaseri or Kazile Island Lodge where you are in both cases on the river, although we liked them both in their different ways.

The driving was generally OK but we did have three long days of driving early on almost wholly on untarred roads. Later on in Caprivi the roads were excellent. We got one puncture - caused by a screw and not the roads!

Whilst we were warned it would be cold at night it was more than that. In a lot of places it did not warm up until the afternoon, when it did become hot. We happened to encounter a lot of windy days which made it worse. On game drives you are perched up in an open sided vehicle and so the airspeed makes the cold seem much worse than the temperature would suggest. We took fleeces and gilets but a wind proof coat would have been better than a fleece. That said May still seemed a good time to go, however, because it was before the coldest time, and after the rainy season, and the lodges were not very busy and so there were no big crowds on the game drives.

Star attractions:
- Sesriem and the dunes
- Damaraland and the Daro Nawas lodge
- Ongava
- Muchenje" Read full review: 22 nights in Africa; 14 on a Namibia trip

"Words cannot describe how good our trip was - it is as simple as that" Read full review: 18 nights in Africa; 16 on a Botswana safari

"Totally excellent!" Read full review: 6 nights in Africa; 6 on a Botswana safari

"Our thanks to Tom and the rest of the team at Expert Africa for helping us to arrange a memorable trip to celebrate our silver wedding anniversary." Read full review: 15 nights in Africa; 6 on a Botswana safari

"The trip went beyond our expectations for adventure, learning, excitement and fun. I believe Expert Africa made the trip a big success because they are a full service safari planning company. The website and staff provided all that was needed for making decisions and getting the right arrangement. We spent three weeks on the trip that involved 11 accommodations, three airline flights, driving 2800 km on the left side of the road and numerous guides, staff and assistants. That it all went well and left us wishing for more meant they must be doing something right." Read full review: 21 nights in Africa; 11 on a Namibia trip

"This was truly the trip of a lifetime!

Megan was great to deal with. She had wonderful ideas about where we should go; we really liked the camps and the private mobile safari was a once in a lifetime wonderful experience. Because of Covid and an unexpected shoulder surgery, she had to schedule and reschedule everything 3 times, which she did without complaint.

She suggested that we spend the night in Johannesburg at City Lodge Tambo both on the way there and back which was a great suggestion. (We were also able to leave one piece of luggage there while we went on safari).

We would heartily recommend using Expert Africa for a trip to Botswana." Read full review: 14 nights in Africa; 12 on a Botswana safari

"Really good trip overall. The transport issue mentioned in Namibia did not set the best tone and I admit to being worried about how the rest of the trip would go after that happened.

Everything was great from there on out, except until the very end when two persons in my traveling party tested positive for COVID at Splash Camp, Botswana. There were a lot of details that needed help and attention for these two persons when they were told they had to stay in Botswana an extra five days, at a camp with zero internet availability. The camp does have a satellite phone for emergencies. They reached out to Expert Africa to request help in making alternative travel arrangements and important notifications to people at home and received zero assistance.

This lack of helpful response did not set well with us as a group of five travelers having spent a combined (approximate) $50k between us on this once in a lifetime type of travel experience. So the beginning and end of the trip were not the most shining examples of Expert Africa’s service. But the majority of our trip was great. So take that information any way you wish. Just sharing our true experiences." Read full review: 19 nights in Africa; 7 on a Zambia safari

"My memory is that I asked Sabina to get us the perfect experience when I very first spoke to her. She did! This was our third visit to Namibia (the only one booked through Expert Africa) and it was the best of the lot. Absolutely every detail was better than we had expected. Everything went completely according to plan. That this happened while the planning was mostly done in the midst of a worldwide pandemic, when nothing seemed to stay the same week to week, is astonishing. I can’t imagine the amount of work that was going on in the background.

Every question (no matter how daft) was answered in full. Documents etc were sent out in a timely manner and were of good quality. There were handy little extras included too - such as a credit-sized card detailing all phone numbers that could be required in an emergency and a booklet giving information about hire car return, tipping and all the other things that are better to know than not.

The only critique I would have is that it would be helpful to offer a sat nav with the hire cars, or perhaps to give more detailed driving directions. The tourist map provided (seemingly to all tourists, whoever they booked through) was not completely accurate and, therefore, was the subject of many conversations with other travellers. It was also old, so did not cover the new roads around Windhoek which made the journey to the airport, um, “interesting”. Fortunately, we had given ourselves plenty of time and had a vague memory of the roads around Windhoek but could have got completely lost. In fairness though, Google maps was of no greater help.

All in all an amazing holiday. Thank you Sabina (and Expert Africa generally). We will be back," Read full review: 20 nights in Africa; 17 on a Namibia trip

"Absolutely fantastic holiday.

Twice postponed due to covid it did not disappoint when we finally got there.

Everything went extremely smoothly, it was both exciting and relaxing at the same time and we cannot wait to go back.

Suggestions to help us improve our trips or our service:

No, I think the service is well above and beyond what can be expected and so was our trip" Read full review: 15 nights in Africa; 14 on a Namibia trip

"Fantastic!" Read full review: 15 nights in Africa; 6 on a Botswana safari