Canyon Lodge

Reviews of Canyon Lodge

Good(88%) From 74 travellers
Excellent
38
Good
31
Average
4
Poor
0
Terrible
1
Below are independent comments from 74 of our travellers who have visited Canyon Lodge, and have kindly agreed to share their thoughts.

They do not necessarily represent the views of Expert Africa.
Mr and Mrs S. from London
Arrived on: 4-May-2015 Stayed for: 3 nights
Overall:
Good
Good
Location:
Excellent
Excellent
Rooms:
Good
Good
Service:
Poor
Poor
Food:
Good
Good
Facilities:
Good
Good

Wonderful location, great atmosphere

A wonderful location in the rocks with the desert all round. A great experience to have the hyrax playing within a few meters of our room, and so many birds all around. The swimming pool on the edge of the desert was stunning.

However, the service was not up to the standard one expects from a place of this standard: room not very clean, damp towels not changed, and a dreadfully long wait for lunch - after which the wrong order was delivered.

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Expert Africa comments

Canyon Lodge replied immediately to this feedback saying that they appreciate the invaluable feedback they receive from travellers, as this means they can try to ensure that standards are maintained. As such they are following up on the feedback with the lodge manager directly. They have also conveyed their apologies to these travellers.

C.+M from Zürich
Arrived on: 24-Feb-2015 Stayed for: 2 nights
Overall:
Good
Good
Location:
Excellent
Excellent
Rooms:
Good
Good
Service:
Good
Good
Food:
Average
Average

Canyon Lodge review

Nice chalets but few space in the chalet.
Wunderful swimmingpool.

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Mr W & Mrs N - Namibia in February
Arrived on: 19-Feb-2015 Stayed for: 2 nights
Overall:
Good
Good
Location:
Good
Good
Rooms:
Average
Average
Service:
Average
Average
Food:
Average
Average
Facilities:
Average
Average

Scenic setting

It had an out of season air - a lot of maintenance work going on, staff were functional.

Rooms small and needed some outside shade in the summer heat. The setting and views were lovely.

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Ms P - Clayton
Arrived on: 27-Dec-2014 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Facilities:
Excellent
Excellent

Canyon Lodge was a destination in itself.

Our family enjoyed staying at Canyon Lodge. We were the only English speaking family, and were impressed as the Manager spoke so many languages fluently. The Manager was extremely attentive and outgoing. She walked us to our car when we left to say goodbye.

Canyon Lodge had very interesting cottages, arranged among very unique rocky hills, with boulder that looked like they would topple on the cottages (but did not). The pool provided a welcome resting area to read and view the desert. The food was served buffet style and was excellent.

Fish River Canyon is very impressive, but we needed to be very careful as there is nothing to prevent one from going over the edge.

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Mr. B - Welwyn
Arrived on: 6-Dec-2014 Stayed for: 2 nights
Overall:
Good
Good
Location:
Good
Good
Rooms:
Good
Good
Service:
Good
Good
Food:
Average
Average
Activities:
Average
Average
Facilities:
Average
Average

OK but not great

This lodge is well placed for visit to the canyon, which is awesome, but there's little else to see or do.

Food average - choice of 2 starters, 2 mains and 1 desert - quantity seems to be more important than quality. Lodge comfortable but little shade on veranda and in fact very little shade available at main building (bar/reception/restaurant) unless you want to sit inside. Swimming pool some 6 minutes walk from our lodge (no. 4) which was also not one of the closest to the bar/restaurant which was surprising considering that on the first night there were only 6 people and 7 on second.

Wi-Fi only available in reception area. It seems most of the lodges, their position/orientation to the sun could have been thought out better, have very small verandas to shield from the sun so there's not much opportunity to sit outside. Horse riding would seem to be no longer available. Anecdotal evidence seems to suggest this was discontinued some time ago following a riding accident involving a small child. The horses are still there but no one suggested riding.

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Mr & Mrs H from Cardiff
Arrived on: 4-Sep-2014 Stayed for: 3 nights
Overall:
Good
Good
Location:
Excellent
Excellent
Rooms:
Good
Good
Service:
Good
Good
Food:
Good
Good
Facilities:
Good
Good

Canyon Lodge review

A very good base to explore the canyon and also to relax and enjoy the sunshine and pool.

The service overall was good and the buffet supper offering was adequate.

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The R Family - San Diego
Arrived on: 15-Aug-2014 Stayed for: 1 nights
Overall:
Average
Average
Location:
Excellent
Excellent
Rooms:
Poor
Poor
Service:
Poor
Poor
Food:
Average
Average

Disappointing

We may have gotten their worst room
It was one of the last end...even got lost to find it after dinner
Room was small, heating didn't work ...it was damp and smelly and caused two of us to wake up with runny nose.
We were told there is no other room available.
I had to hang one blanket over the window ...for my son who slept under it...not to get more sick.
Especially at dinner but also at breakfast the team was checking our plates and how much food we took...made it very unpleasant.
The place is run for profit...not enjoyable...and they really don't offer much.

Not recommended...could have been great as the area is beautiful.

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The M & N party - Bradford
Arrived on: 20-May-2014 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Good
Good
Food:
Average
Average

What a great place!

We felt this was a very special place to stay. Fantastic desert views and stunning swimming pool area with views of the desert. Well positioned for driving to view the Canyon and a great place to relax in.

All their tours were fully booked by bus groups, so it is probably worth booking well ahead if there is anything you particularly want to do.

Staff were very helpful in that we had rung to say we were arriving a day late and asked if we could still stay for two days. By the time we arrived they had arranged this for us. They were also helpful in phoning to cancel our booking at Luderitz and making a booking for us at a hotel in Hemeringhausen so that we could catch up on our travel schedule.

Sundowners on the high rocks behind the hotel were fun, but you need good shoes.

The only disappointment was the buffet breakfast and dinner which was a bit dull, however lunch was freshly cooked and excellent.



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Miss K & Mr G from London
Arrived on: 13-Apr-2014 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Facilities:
Excellent
Excellent

Lovely stay at Canyon Lodge

Spectacular location and very convenient for visiting fish river canyon. Nice rooms set into the rocks. Amazing shower. Comfortable beds. Good wholesome food and plenty of it. Very helpful staff. Great service. Very friendly cats. Stunning views of the rock formations.

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Mr & Mrs P - Glasgow
Arrived on: 11-Jan-2014 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Good
Good
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Facilities:
Good
Good

Canyon Lodge review

interesting location and unusual accommodation. Very friendly and helpful staff. Would have liked a mini bar in the room. Their "minibar" which was a large fridge next to the distant swim pool was not ideal.

Buffet meals in the evening were excellent and lovely breakfasts too.

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