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Traveller reviews

Travel reviews by Mr & Mrs R from Syderstone

Review Distribution

Excellent
Good
Average
Poor
Terrible

Total number of trips

3

Countries visited

3

Lodges stayed in

29

Excursions taken

1

My Aug 2022 trip

Namibia and 1 other country between 30 Aug 2022 and 23 Sep 2022

Trip rating: Excellent
"We have had a wonderful few weeks, discovering new places and enjoying the return to old favourites. Namibia has changed in some ways since we first visited in 2000, but the rugged beauty and the solitude remains.

I’ll get the major disappointment out first, not that you can do anything about it - Simba don’t make tomato sauce flavour crisps any more! Disaster!

In general, we learnt a lot about how we personally need to plan travel in the future, both having gained various back/hip/knee problems since we last travelled any distance and, at times, feeling more than a mere three years older.

I don’t think we will consider ‘one night stands’ again, especially if it means an hour or more down a gravel road basically just to eat and sleep. Namtib and Ai Aibas are both beautiful places and we had no time to do them justice. We’re not early risers and we are slow drivers, who like to stop and look, which all combined to have us on the road 9.30-4.30 for several days, which was exhausting.

We did look at the hotels in several of the towns and wonder whether we won't be better off to stay somewhere like that as a transit stop.

We also need to carefully look at the lodges, to consider whether we can actually cope there. If there is a steep walk to the reception or lots of steps, it's difficult. Also, there's no point in going somewhere and finding that the walks involve hiking up a mountain!

Being experienced travellers to Namibia, we think we won't try one of your set itineraries again. We would prefer to custom-build, knowing that we will have sound advice from you. We have booked all our previous visits through you (or Sunvil, originally) and we wouldn't consider going anywhere else.

There are certain areas which we won't choose to visit again, because of the poor quality of the gravel roads. For instance, the roads around the entrance to Sossussvlei were appalling. The drive to Swakop, once past Solitaire, had nowhere to stop and seems endless. The one picnic area was infested with wasps - what a disappointment! Also, much as we love Etosha, we spent very little time driving to other waterholes because the roads are awful.


We found most other visitors were German, with far fewer from Britain than on our previous trips. Not a problem; just a comment.

We'd like to mention Wilderness Safaris, whose staff were excellent whilst we used their airport lounge and then in guiding us through the airport. Whilst we were there, we had an interesting conversation with a gentleman whose was a senior commercial officer for the airports authority. He was interested in our descriptions of how a trip to Namibia is viewed my many of our friends in the UK; namely, if they actually know where Namibia is, as bonkers and dangerous, particularly as we drive ourselves. He was considering what commercial measures could be taken to dispel any fears and misunderstandings amongst UK people.
However, we're quite happy if tourist numbers don't increase!

Altogether, an outstandingly brilliant time, no less than we expected!

Thank you."

Feedback response

We have chatted with these travellers about their wonderfully comprehensive feedback, which we are hugely grateful for, and discussed all issues raised. We are delighted that overall, they had an amazing trip.

Arranged By Tracy Lederer


Vineyard Hotel

Vineyard Hotel

"Vineyard Hotel review"

4 nights Arrived 31 Aug 2022
"We don’t think the Vineyard could ever fail to disappoint. Sheer luxury in all respects and attentive welcoming, service at all times.

The food is superb. In particular, I'll comment on the huge choice at breakfast: the eggs benedict were amazing. Evening meals great too; the tomato risotto had my vote for best meal of the holiday. I like the fact that this is obviously a place where well-heeled Cape Town residents gather to eat, so that is a sign that it's the best.

The rooms are large and very comfortable. Ours had a small balcony that overlooked the beautiful courtyard garden, full of trees and flowers. The gardens outside are very well-maintained and the large tortoises are a big attraction.

We couldn’t ever stay anywhere else in Cape Town."
Excellent
Experience Report
Overall Rating:
Excellent

Location
Excellent
Service
Excellent
Rooms
Excellent
Food
Excellent
Ndedema Lodge

Ndedema Lodge

"Ndedema Lodge review"

2 nights Arrived 4 Sep 2022
"Our room (3) was so dark we needed the light on at all times. It had no view, facing the wall of the narrow courtyard where we could have sat, if not rainy. It was chilly, but no doubt cool in the summer.

The only brightness was provided by the huge modern wall-hangings, crafted by the hostess. In general we found it old fashioned and in need of some tlc. Maybe Victorian furnishings/plumbing/electricity are an appeal for some, but not us. There’s a point at which ‘quaint’ and ‘quirky’ becomes shabby, full of clutter and in need of a refurb. As for the complimentary decanter of sherry; my goodness, my grandmother was the last person I knew to drink that!

Breakfast was rather limited but the food was quite acceptable.

We found the hosts rather reserved and quiet. We were given more information about the area by other guests. There’s a fine point around how much guests should be left to their own devices.
Comfortable enough, but we wouldn’t stay again."
Average
Experience Report
Overall Rating:
Average

Location
Excellent
Service
Average
Rooms
Average
Food
Average
Annie's Cottage

Annie's Cottage

"Annie's Cottage review"

1 night Arrived 6 Sep 2022
"The room was dark, old fashioned and in need of some tlc. Maybe Victorian furnishings/plumbing/electricity are an appeal for some, but not us. There’s a point at which ‘quaint’ and ‘quirky’ becomes shabby, full of clutter and in need of a refurb. As for the decanter of sherry! My goodness, my grandmother was the last person I knew to drink that!

There was a pleasant veranda, but this was not private and the appeal of sitting overlooking the garden was spoilt by a businessman shouting into his phone and watching films.
The service here left a great deal to be desired.

There was no response at the gate and staff were also standing outside unable to enter. We sat in the car for half an hour before a vehicle exited, allowing us to enter. We then made our way to Reception, where we stood for several minutes while 3 staff members chatted, within sight of us and ignored us. Two left, past us, without saying anything to us, and the third disappeared into another room, leaving us to call out for assistance.

A gentleman then hurriedly showed us to our room and explained that there was a power cut, due to load shedding, which was also the reason given for the gate failure. He had a rant about the government and left us with confused ideas about when power would be restored. Now, our understanding is that these have been going on for some time, are planned and notified. So, instead of literally being left in the dark, it would have been good to have a torch or similar and perhaps the offer of a cold drink as we couldn’t put the kettle on.

When we could see, we found many signs in the room about what not to do. Quite frankly, if it is necessary to put up this kind of signage, particularly about certain subjects, then the wrong type of clientele are being attracted in the first place.

There was the same lack of service at breakfast. The ‘waitress’ actually hid in the kitchenette, after clearly seeing us enter, so, again, we had to call out for assistance. After the welcoming, friendly approach of hosts elsewhere throughout our five trips to Southern Africa, this was quite a shock.

The food wasn't great; yes, we had just been served amazing eggs benedict in Cape Town, but the ones here were dreadful. They might have been eggs benedict, but 'not as we know them, Jim!'
The overriding impression was that we were a nuisance."
Poor
Experience Report
Overall Rating:
Poor

Location
Excellent
Service
Terrible
Rooms
Average
Food
Poor
Canyon Lodge

Canyon Lodge

"Canyon Lodge review"

2 nights Arrived 7 Sep 2022
"Canyon Lodge has grown considerably since our previous visit 20 years ago, but remains very well maintained and comfortable. Despite many more guests, it retains its feeling of solitude, quietness and homeliness.

The food was excellent, with a good choice of main meal and breakfast from the buffet. The evening meal did, however, prove to be expensive compared to the charge at other lodges. There was no option other than a full three course meal and we didn't always want to eat this much. We don't know why full board isn't all that offered, as there is no realistic option to dine elsewhere.

We chose to use the lodge as a convenient base to visit Fish River Canyon and did not venture into the lodge's own park.

We did use the pool; very welcome after a hot day and nicely tucked away from the rooms.

Whilst here, we heard of the death of The Queen. I spoke to the duty manager and asked that something was done as a mark of respect. The following morning, displayed was a framed quote from the Queen’s 21st birthday speech, along with flowers and candles. That was impressive and appreciated."
Excellent
Experience Report
Overall Rating:
Excellent

Location
Excellent
Service
Excellent
Facilities
Good
Rooms
Excellent
Food
Excellent
Namtib Desert Lodge

Namtib Desert Lodge

"Namtib Desert Lodge review"

1 night Arrived 9 Sep 2022
"In a beautiful area and it was a welcome change to be on a working farm. We enjoyed hearing tales of life on the farm as well as seeing some of the daily life.

The rooms were lovely; the bare essentials, but comfortable and beautifully decorated with natural arrangements. I did miss a kettle for a morning cup of tea! The trip across the private courtyard to the bathroom gave a good opportunity for stargazing, but it might not be to everyone's taste.

The hosts were welcoming and engaging and we loved the ‘en familie’ meal in the evening. It was good to chat with other travellers as well as the hosts. We were very grateful to the other guests, all German, and the hosts for indulging us by speaking English. The food was simple but delicious. We would have liked some manner of cooked breakfast though.

The ‘honesty’ fridge at the sundowner point was a great idea.

It’s actually 47km from C13 junction and then a further 10km along the farm drive. Beautiful scenery, but a total of 430 km from Canyon Lodge made this much too far for a one-night stop.

Travelling away, north, we were informed that to continue on D707 was some 100km shorter, but, with the host talking of deep sand, rocks and managing only 30km/hr himself, we decided to retrace our steps and take the longer route.

Altogether, we thought that Namtib was much too far out of the way for us and, enjoyable as it was, we wouldn't stop here again."
Good
Experience Report
Overall Rating:
Good

Location
Excellent
Service
Good
Rooms
Good
Food
Excellent
Hoodia Desert Lodge

Hoodia Desert Lodge

"Hoodia Desert Lodge review"

2 nights Arrived 10 Sep 2022
"A wonderful stay! The main area and the rooms were all beautifully decorated and maintained. The staff were welcoming and attentive. There was a tremendous attention to detail in all aspects.

Dinner was excellent; great food and good service. Particular care was taken over a dietary allergy. In comparison, breakfast, whether for the early 6am call or later, was surprisingly spartan and DIY, with the waiting staff paying little attention. Half a croissant per person seemed rather mean!

Personally, I began to feel that everything here was manufactured, the "welcome back" greeting after our trip felt OTT and false. I felt that we were simply on a two day conveyor belt, albeit a very comfortable one. For instance, I noticed that the reception/lounge area wasn’t used by guests, as if it was too much of a showpiece. I certainly felt that if I sat down, someone would be hovering, ready to tidy and 'karate-chop' the cushions.

Nevertheless, we would stay here again and it seems 'the' place to stay to visit Sossussvlei. Clearly they are selling it well, because there was a very international range of guests here."
Excellent
Experience Report
Overall Rating:
Excellent

Location
Excellent
Service
Excellent
Activities
Excellent
Rooms
Excellent
Food
Excellent
Hoodia Sossusvlei excursion

Hoodia Sossusvlei excursion

"Hoodia Sossusvlei excursion review"

11 Sep 2022 • All-day excursion

The guided trip to Sossusvlei was memorable. We are fortunate to have visited Sossussvlei twice before, but we have not had such an informative trip.

The guide, Lucas, was extremely knowledgeable and gave us a lengthy explanation of the formation of the dunes using the sand as his blackboard. He identified many tracks, dug up a spider and showed us mice eating flowers on a bush. These were all aspects of life in the desert that we would have missed without his expertise. He was chatty and answered all our questions, which ended up covering a vast variety of aspects of life in Namibia.

The other couple we were with chose to climb Big Daddy, but we didn’t and this caused no problem at all. Lucas made sure both couples understood their route; he advised on the best route for us to Dead Vlei, being unable to walk so well.

Lunch was truely in an 'Out of Africa' style, with plenty of excellent food, and was much enjoyed (we were surprised that beer and wine were included).
Excellent
Cornerstone Guesthouse

Cornerstone Guesthouse

"Cornerstone Guesthouse review"

2 nights Arrived 12 Sep 2022
"Now this was more like it for a B&B! We had a lovely room in the garden with our own patio area. It was comfortable and had all that we needed. We were surprised to be given a basic mobile phone, pre-programmed with the hosts' numbers, in case of emergencies; what a simple, but good idea.

Breakfast was plentiful and the host was welcoming, helpful and interested.

It was a quick walk into the town and the restaurant on the opposite side of the road was excellent for an evening meal.

I will pass on that the owners also have two self catering apartments in Swakop, suitable for larger groups, and they offer breakfast at the B&B."
Excellent
Experience Report
Overall Rating:
Excellent

Location
Excellent
Service
Excellent
Rooms
Good
Food
Excellent
Ai Aiba Lodge

Ai Aiba Lodge

"Ai Aiba Lodge review"

1 night Arrived 14 Sep 2022
"This was another place that was really too far off our route to make it a worthy one night stop.

The service here was more slapdash than we have encountered elsewhere. The initial greeting at Reception was muted, with a speedy rendition of information and then we were left to find our own room. Fine, but other lodges pay much more attention.

The room was comfortable and well-appointed, but perhaps somewhat tired and in need of a little tlc. It was rather odd to have a walking trail at the end of the veranda; having a sundowner drink with other people walking past isn't the norm at lodges.

The food was good, but service was haphazard and slow. We were asked if we were ready for dessert, before we'd eaten the main course! We liked the individual breakfast baskets on each table.
We didn't have enough time here to join a tour of the rock paintings. We attempted a self-guided trail, but were unable to deal with the steep path and couldn't clamber over the rocks. That was disappointing."
Good
Experience Report
Overall Rating:
Good

Location
Good
Service
Good
Activities
Poor
Rooms
Good
Food
Good
Okaukuejo Camp

Okaukuejo Camp

"Okaukuejo Camp review"

4 nights Arrived 15 Sep 2022
"Okaukuejo was the same as we expected, namely, you never know what to expect. We have stayed here on four previous occasions and know not to expect luxury or slick running of the camp.
Checking in and out was very quick. There were no problems with credit cards at reception, the restaurant, the shop or the fuel station. In fact, there are signs encouraging the use of these.

Our room was big and had all that we needed, but, as has been the case for some time, everything from the towels to the benches by the waterhole are in need of repair or replacement.

The buffet dinner has been replaced by “a la carte”, their words, not ours. This means grilled beef, lamb, chicken, pork or fish (a choice of 3 each night) and assorted basic desserts, that rapidly run out. We weren't surprised that this didn't work very smoothly. Guests are meant to book for dinner, but this certainly doesn’t guarantee a table. On the first night we waited half an hour for a drink and an hour for our food, which was cold; that was was good compared to the two hour wait for another couple! We were told the delays were because there was no more cutlery ……. Luckily, things improved, though probably because we decided to go for dinner early.

Breakfast is self-service and works much better. The food isn't top-notch, but it's perfectly acceptable.

Braiis are outside most rooms, but there are no cooking utensils in the rooms and there is not a steady stock of meat - or anything in the shop - so this isn't really an option.
Okaukuejo is just what it is. However, the reason for being here is the abundance of wildlife. Within half an hour of our first visit to Okaukuejo's waterhole, we had seen 70 elephants. Once dark, 6 rhinos arrived. The waterhole is busy all the time and you could, as we often did, sit all day and see a vast variety and number of animals. I wouldn't visit Namibia without coming here."
Good
Experience Report
Overall Rating:
Good

Location
Excellent
Service
Average
Facilities
Poor
Rooms
Good
Food
Average
Okonjima Plains Camp

Okonjima Plains Camp

"Okonjima Plains Camp review"

2 nights Arrived 19 Sep 2022
"The stay at Okonjima was the highlight of our trip. The whole camp is stunning: we were quite blown away by the quality and size of our room and by the trips we made.

Our introductory talk was informative and felt very personal. Our request to visit the Africat foundation at a time to better suit us was instantly sorted. We felt it was a bonus to be with the same guide, Asser, for all three of the trips we made; he was so helpful in providing a means for me to get in and out of the vehicle, from a step to a pile of rocks! It made our visit feel much more personal and tailored to us. Asser's knowledge really made this visit something special.

The morning game drive was wonderful, despite the freezing temperature! We roamed the vast reserve and truely felt that we were the only visitors, going off on routes that no one else took.
The leopard tracking was incredibly exciting and the first spotting of the leopard was magical. There was no rush to leave; we watched and followed her for over an hour, with the guide changing the vehicle's position frequently to ensure the best camera angles.

The visit to Africat Foundation was, again, made by Asser's informative presentation on dealing with big cats on farms; it helped us to understand the reasons behind the problems. The visit to the cheetahs was, of course, amazing.

The food here was delicious. A copious breakfast was awaiting after an early morning drive. Service at dinner was excellent.

We visited Okonjima 22 years ago. It was fascinating to see how it has developed, grown and changed, whilst keeping to the family-feel that it always had. We appreciated that many staff were interested in our tales of that visit and we have a request to send the photos."
Excellent
Experience Report
Overall Rating:
Excellent

Location
Excellent
Service
Excellent
Activities
Excellent
Rooms
Excellent
Food
Excellent
River Crossing

River Crossing

"River Crossing review"

1 night Arrived 21 Sep 2022
"The access road to the lodge has changed because there is a new airport road being built through their land. The entrance off the current B6 remains the same but thereafter the road winds around the construction area. There are no problems with this, it just looks a bit disconcerting.

The rooms here have beautiful views of the mountains or the city and are comfortable, if a bit tired and in need of some basic maintenance.

We ate a good, if basic, evening meal here; we were initially told that it was a set three course menu, but we chose not to eat three courses and were charged accordingly. Breakfast was fine. Service is good, and guests seem to be kept separately from those just coming for a meal.

River Crossing seems to be developing a lodge style, in that they are offering wildlife drives around their land and guided tours of Windhoek. It may well be that it is worthy of a longer stay, rather than being just an overnight stop near the airport. I think we would be interested in doing so."
Good
Experience Report
Overall Rating:
Good

Location
Excellent
Service
Good
Rooms
Good
Food
Good

Namibia & Botswana 2018

Namibia and 1 other country between 2 Sep 2018 and 22 Sep 2018

Trip rating: Excellent
"This was our fourth trip to Namibia, first to Botswana, and we think it was the best trip of all. We have used Expert Africa for every trip, along routes that we have chosen and planned ourselves. We will definitely continue to do so. Their staff's professionalism, knowledge and understanding of the country and the visitor's needs are second to none; we would not contemplate looking at another company.

The route, which Claire advised us on, was excellent, taking in a variety of landscapes from these beautiful countries. She took our initial wish-list and turned it into an affordable and practical trip. Perhaps a couple of the drives between destinations were a little too long, but certainly they were achievable in a day.

We have not visited the north of Namibia before and this, along with Botswana, provided a very different, water-based experience. The lodges were all excellent; all very different, but provided amazing experiences. We are always stunned at the quality of food, service and accommodation that are produced in the middle of nowhere!

The Namibian peoples are so friendly and eager to please their visitors. The guides are always professional, knowledgeable and well-educated. They manage to provide a personal experience to each and every visitor.

It was a bonus to be greeted at Windhoek airport by a member of Wilderness safaris and helped through the car hire process. Also, the use of their lounge upon our return was good, as was the help to bypass a long queue for the baggage check.

The only trouble is - we want to go back again now!

Suggestions to help us improve our trips or our service:

No, it's all just great."

Arranged By Claire Scott


Villa Violet

Villa Violet

"Comfortable start to our trip"

1 night Arrived 2 Sep 2018
"The villa is in a quiet location, easily accessed from the airport road and close to the famous Joe's Beerhouse for your evening meal and introduction to Namibia's cuisine.

The room was quite small, but adequate after an overnight flight. The bed was comfortable! There is a very pleasant guest area, with tea and coffee always available.

We expect that most people just pass through, like us, and this guesthouse does all that is required for that purpose."
Good
Experience Report
Overall Rating:
Good

Location
Good
Service
Excellent
Rooms
Good
Food
Good
Erongo Wilderness Lodge

Erongo Wilderness Lodge

"Wonderful time at Erongo Wilderness"

2 nights Arrived 3 Sep 2018
"We enjoyed the wide choice of activity at Erongo and especially appreciated that the walks were tailored to suit individual capabilities. The guides were knowledgeable and friendly. The whole atmosphere was of a friendly family-run lodge.

The food was superb, as was the service, and all the better for being eaten outside under the stars.

Make sure that you are confident in driving a 4x4 before you attempt the steep and rocky final approach to the lodge. If in doubt, leave your vehicle in the secure parking area and accept the offer of transport by the lodge.

The only observation is that there are steep climbs both to the rooms and to the main area. This is because it is built in a ravine, but those with walking difficulties or heart problems may find this a problem."
Excellent
Experience Report
Overall Rating:
Excellent

Location
Excellent
Service
Excellent
Activities
Excellent
Rooms
Excellent
Food
Excellent
Facilities
Good
Okaukuejo Camp

Okaukuejo Camp

"Okaukuejo is Okaukuejo!"

3 nights Arrived 5 Sep 2018
"Okaukuejo has changed little in the four trips, over 18 years, that we have made. It does the job in providing accommodation and food, alongside unrivalled 24 hour access to the floodlit waterhole. We would certainly not choose to stay outside Etosha, just for possible higher-class accommodation at a much more expensive rate.

The check-in and check-out processes are slow, but there are lots of people, especially if you arrive at the end of the day and leave first thing in the morning. Just be patient.

Our room was rather tired and dated and, although there was a kitchenette, this had no crockery or cutlery. It was clean and tidy and everything worked. It would be rather difficult to cater for yourself.

The restaurant has improved over the years and the service is good. You do have to book for dinner, which is easily done, and you will be better received than if you just walk in and expect a table. The food is typical mass-catering buffet-style, but is hot and perfectly edible.

The waterhole never disappoints, day or night. We spent 5 hours there one morning and saw literally hundreds of animals of all types, constantly coming and going. It was an amazing sight and experience.

As long as you go to Okaukuejo expecting lots of people and the limitations that this puts upon the catering, service and accommodation, then you won't be disappointed."
Average
Experience Report
Overall Rating:
Average

Location
Excellent
Service
Average
Facilities
Average
Rooms
Average
Food
Average
Halali Camp

Halali Camp

"One night a Halali"

1 night Arrived 8 Sep 2018
"Halali Camp has been updated compared to Okaukuejo, with new chalets and improved restaurant facilities. It is smaller and therefore quieter than Okaukuejo.

The waterhole is some distance from the rooms, though you can drive and park closer, and it is also a clamber over rocks to find a seat, not easy at night. However, animals are attracted and we saw large herd of elephant here, enjoying plenty of antics and denying access to several black rhino.

Our room was fine, with two large double bedrooms, and a fully-equipped kitchenette. The restaurant food isn't gourmet, but you shouldn't expect this in a camp of this size and type.

Halali gives good access to many other waterholes in Etosha and is a good base for game sightings."
Good
Experience Report
Overall Rating:
Good

Location
Good
Service
Average
Rooms
Good
Food
Average
Namutoni Camp

Namutoni Camp

"Namutoni Fort"

2 nights Arrived 9 Sep 2018
"Namutoni Camp has new chalets and the fort is only in use for a gift shop (last time we were here, we stayed in the fort!)

Our room was large and well-furnished, but, as with all the Etosha camps, there seems to be little maintenance (dripping taps, running toilets). The bathroom was very odd; completely open to the bedroom with a double shower and a bath! The complete lack of privacy could put off some people.

The numbers staying at Namutoni aren't that large, but it seems to attract plenty of coach parties and lodge safari trips, especially for lunch.

It's a good base from which to visit plenty of waterholes, but the one at Namutoni itself is virtually surrounded by tall reeds and, despite a new viewing area, you'd be lucky to see much here."
Good
Experience Report
Overall Rating:
Good

Location
Good
Service
Average
Rooms
Average
Food
Average
Hakusembe River Lodge

Hakusembe River Lodge

"Hakusembe River Lodge Review"

2 nights Arrived 11 Sep 2018
"Our room was large and there was much attention to detail in the furnishings. We particularly enjoyed the books of Namibian historical tales. The balcony had a direct view of the river so we could watch the villagers and animals on the Angolan side.

Food was excellent, with plenty of choice. Dinner consisted of a set starter and dessert, with a buffet main. The staff were attentive and very friendly during meals and their after-dinner entertainment was well received. However, during the day staff were not much in evidence; certainly not the constant attention that is paid at some other lodges.

A flask of coffee and biscuits were left outside the room first thing in the morning, which was a thoughtful touch.

We enjoyed the sundowner cruise along the river, but otherwise felt that there was little to do either at the lodge or in the area. After busy days driving to waterholes in Etosha, this was a peaceful time, but, personally, we wanted more. It feels very much like a one-night stop for most people, which is a shame."
Good
Experience Report
Overall Rating:
Good

Location
Excellent
Service
Excellent
Activities
Poor
Rooms
Excellent
Food
Excellent
Facilities
Good
Nunda River Lodge

Nunda River Lodge

"Nunda River Lodge review"

2 nights Arrived 13 Sep 2018
"Lovely room on the riverside. All very comfortable. The view from the toilet was great!

The food was very good and we liked the fact that the manager and family ate with the guests and spoke to everyone during the meal. The only disappointment was on the braai night, when some guests took far too much, leaving no seconds for us! So get to the dining room promptly!

It was easy to visit Mahango Park in our vehicle, but we were grateful for the advice on routes from the manager. The Park has plenty of wildlife, including water animals."
Excellent
Experience Report
Overall Rating:
Excellent

Location
Excellent
Service
Excellent
Rooms
Excellent
Food
Good
Lianshulu Bush Lodge

Lianshulu Bush Lodge (Not currently featured by Expert Africa)

"Lianshulu Bush Lodge review"

2 nights Arrived 15 Sep 2018
"We had a superb room beside the water. Be warned that use of hairdryers, chargers, kettle etc. is restricted in the rooms, but facilities are provided in the main guest area.

The food was excellent, with good service. The staff were friendly, helpful and constantly in attendance, offering drinks or just a chat.. I wasn't well one evening and they were most concerned and insisted on providing room service of water and simple food.

Animals, including hippo and elephants, roam the site, so an escort is provided between the rooms and dining area after dark. We will particularly remember the elephants enjoying a midnight feast right outside our room.

The sundowner game drive and morning cruise were both very enjoyable. We could have visited a local village too.

We understand that this is a cheaper version of the main Lianshulu Lodge, but it is hard to imagine how paying more money could improve the experience that we had. Guests from the main lodge joined us for the activities."
Excellent
Experience Report
Overall Rating:
Excellent

Location
Excellent
Service
Excellent
Activities
Excellent
Rooms
Excellent
Food
Excellent
Nxamaseri Lodge

Nxamaseri Lodge

"Nxamaseri - heaven!"

2 nights Arrived 17 Sep 2018
"We really loved everything about Nxamaseri! Our room was amazing, beautifully furnished with a large balcony overlooking the water. (actually, it was the honeymoon suite)

The young managers were like a breath of fresh air. They were so friendly and lively and it felt as if we were visiting their home. One of them was always in attendance if we were in the guest area and nothing was too much trouble. We were extremely fortunate to have the entire site to ourselves for one day, so it felt like our own private island.

The journey to the lodge, some 45 minutes by 4x4 and then boat, was amazing. We had own own guide for the entire stay; he was friendly and informative and clearly loved his sharing his home environs with visitors. The boat trips were designed to meet our wishes and interests; the early morning mokoro trip and the sundowner boat trip were both outstanding.

The food was absolutely of 5 star standard and plentiful. The managers ate with the guests and were attentive to everyone.

We can't really praise this place enough; it was the the highlight of our trip.

A word of warning: in September 2018 we found the state of the road, both north of the lodge (to the Namibian border) and south (through Gumare), absolutely treacherous. The locals describe "potholes", which is a gross understatement. The holes are continuous, often stretching across the entire road, and a man could easily lie down inside them. They are very hard to spot until you are on top of them. It is possible to drive off the tar road, as many do to avoid the holes, or you will have to slalom through. Either way, please do take extra care and allow plenty of time to drive slowly on these sections."
Excellent
Experience Report
Overall Rating:
Excellent

Location
Excellent
Service
Excellent
Activities
Excellent
Rooms
Excellent
Food
Excellent
Facilities
Excellent
Edo's Camp

Edo's Camp

"Edo's Camp reviesw"

2 nights Arrived 19 Sep 2018
"We really enjoyed our stay here, though it felt like the camp is a work in progress. It has much to offer and vast potential, which the current management team are working towards. It doesn't seem to be well-known at the moment, but deserves to be a popular destination in the future.

We had a comfortable, large room, although the furnishings were a little dated, with a clear view of the camp's waterhole. We are aware that our room was far superior to some others at the site.

The activities were excellent, with our own guide. The sundowner drive was very good, with close-up sightings of a white rhino. Our early morning walk was also excellent, with our guide showing a good knowledge of the flora and fauna. We also had a visit to a nearby San village, although this was shorter than expected, due to the 'old man', who should have shown us various bush skills, having gone 'walkabout'! The local art gallery and museum were also worth a visit. The local pre-school project, also a project of the manager's family, was interesting.

Meals were excellent and plentiful. On one evening, just ourselves and our guide ate, with seven Tbone steaks between three of us!

On the day of our arrival, the management seemed very pre-occupied, but this was due to recent rhino-poaching incidents on the reserve, so was understandable."
Excellent
Experience Report
Overall Rating:
Excellent

Location
Good
Service
Good
Activities
Excellent
Rooms
Good
Food
Excellent
River Crossing

River Crossing

"River Crossing review"

1 night Arrived 21 Sep 2018
"We have previously only stayed in Windhoek itself, but will probably stay here in future. It is easy to find from the airport road and s in a lovely location in the mountains. the views were as good as any elsewhere on our holiday in Namibia.

Our room was dated, but clean and tidy, with all facilities working. This was the only place that we stayed at with a television!

The staff were helpful in allowing us to book in online and print tickets for our flight home.

We chose to eat in the restaurant here, although it would have been easy enough to go into Windhoek. The food was fine."
Good
Experience Report
Overall Rating:
Good

Location
Excellent
Service
Good
Rooms
Average
Food
Good

FANTASTIC

Namibia and 1 other country between 2 Aug 2008 and 24 Aug 2008

Trip rating: Excellent
"Fantastic, amazing.

Nearly all UK travellers we met had arranged their trips via Expert Africa - what more needs to be said? We've travelled with you 3 times now and we wouldn't even contemplate looking elsewhere."

Vineyard Hotel

Vineyard Hotel

"Luxury in the Vineyard"

6 nights Arrived 3 Aug 2008
"No good staying here unless you have a car, but driving around is easy. Gardens very peaceful and spotting giant tortoises is good fun. We used the bar mostly for evening meals - very good value and a wide choice. The main restaurant was perhaps a little formal and expensive for every day use. I loved the bedtime stories left on the pillow! A very original touch. The hotel has an interesting history and you should spend time looking at the photos and reading the book provided in the rooms.
Only criticism is that, although internet connection was available for laptops in the rooms, holidaymakers don't usually carry these and their only option was the business centre, where charges were some 3 times that of internet cafes."
Excellent
Experience Report
Overall Rating:
Excellent

Location
Good
Service
Excellent
Facilities
Good
Rooms
Excellent
Food
Good
Mountain View Guest House

Mountain View Guest House

"One night stand in Springbok"

1 night Arrived 9 Aug 2008
"A very short stay here, but very welcoming and we had all that we needed."
Good
Experience Report
Overall Rating:
Good

Location
Excellent
Service
Good
Rooms
Good
Food
Good
Image alt

Quivertree Forest (Not currently featured by Expert Africa)

"Cheetahs at Quivertree"

1 night Arrived 10 Aug 2008
"It was quite a surprise to discover that we arrived at cheetah feeding time (especailly as we were still on SA time!) This was very interesting and I loved the opportunity to stroke a cheetah! (I do have some reservations about whether it is the cheetahs or the tourists who benefit from them being kept like this).

We had rung the previous day to ask for dinner, which was provided happily and in good style, although we were the only guests. Likewise for breakfast, where we were rather left to get on with it!

We actually had a whole 'bungalow' of 3 bedrooms, sitting area and kitchen, but this was all in need of some renovation and very basic. Clean and tidy though. In view of this, we felt it was rather expensive to also be charged the daily visitors rate for the Quivertree Forest and Giants Playground."
Average
Experience Report
Overall Rating:
Average

Location
Good
Service
Good
Activities
Good
Rooms
Average
Food
Good
Zebra River Lodge

Zebra River Lodge

"Paradise"

3 nights Arrived 11 Aug 2008
"A very biased view as we know we were treated royally as our daughter spent some months of her Gap Year here.
Rob and Marianne continue to be welcoming, informative hosts. Nothing is too much trouble for them. The food is fantastic - hot, fresh bread 3 times a day! - and the chat around the dining table between visitors of all nationalities could put the United Nations to shame!

"Lidsten to the silence" is their slogan and I have to say that it is deafening! A beautiful, beautiful place to unwind."
Excellent
Experience Report
Overall Rating:
Excellent

Location
Excellent
Service
Excellent
Activities
Excellent
Rooms
Excellent
Food
Excellent
Facilities
Excellent
Sam's Giardino

Sam's Giardino

"Did it rain?"

3 nights Arrived 14 Aug 2008
"Sam was a wonderful host and was quick to help in any way. Particular thanks for sorting out a hire car exchange for us while we were out for the day. The constant availability of tea/coffee and internet on the mezzanine floor was much appreciated. Einstein's library was also much appreciated. It was good to see how Sam's hotel is constantly upgrading, with new ideas and development. We were pleased to find secure carparking behind the gates."
Excellent
Experience Report
Overall Rating:
Excellent

Location
Excellent
Service
Excellent
Facilities
Excellent
Rooms
Excellent
Food
Excellent
Okaukuejo Camp

Okaukuejo Camp

"Elephants and rhino"

5 nights Arrived 17 Aug 2008
"This has been much revamped since our visit in 2001. Our roundel was beautifully furnished and equipped and spotlessly cleaned each day. The restaurant service was efficient despite the numbers of people it copes with. We only had one evening meal there but the game was the best of the entire trip. They still need to sort out how to keep the icecream frozen though! The shop was much better stocked and had most goods most of the time. We took an night game drive which was a thoroughly enjoyable experience, even if no big cats showed up!

The only problem is the length of time it can take to get anything done in the office. They seem to need to produce masses of paperwork for the same thing and there is just not enough staff at the peak times of checking in and out. The few staff work very hard to deal with 6 things at once!

2 corrections to information we were given in UK. Firstly, park entrance fees are not included in accommdation costs and must be paid on arrival. Secondly, the check of your room upon departure is done by radio and is speedy in our experience. Don't be tempted to hand over your passport/driving licence as a deposit on the room - we saw several people hurrying off and forgetting these and another person whose licence had been lost in the office!

Take your own teabags - and Englishman with no breakfast tea is not worth knowing!"
Excellent
Experience Report
Overall Rating:
Excellent

Location
Excellent
Service
Excellent
Activities
Excellent
Rooms
Excellent
Food
Good
Pension Palmquell

Pension Palmquell

"Final stop"

1 night Arrived 22 Aug 2008
"We have fond memories of this place as an emergency sanctuary after our first visit to Namibia. (when we arrived 36hours late due to a damged plane) We were not disappointed. The rooms are luxurious, well-equipped and surrounded by lush gardens. The hosts are welcoming and attentive. It is a shame this was only an overnighter before flying home. This is our top place to stay in Windhoek."
Excellent
Experience Report
Overall Rating:
Excellent

Location
Excellent
Service
Excellent
Rooms
Excellent
Food
Good

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