Zambia: reviews from our travellers
Unedited reviews written by our most recent Zambia travellers
"My May 2017 trip"
Everything ran smoothly and we hope to repeat it next year.
Thank you Freddie especially for helping us to keep the costs within budget." Read full review: 14 nights in Africa; 13 on a Zambia safari
"My May 2017 trip"
This is also due to the excellent guidance and recommendations of Lucy Copson.
Suggestions to help us improve our trips or our service:
I am sorry - but at the moment I cannot imagine any suggestions.
We already recommended you to my colleagues in Zambia and to guests in both camps!" Read full review: 5 nights in Africa; 5 on a Zambia safari
"Exceptional trip"
Suggestions to help us improve our trips or our service:
Can't think of a thing, we are 4 very satisfied customers." Read full review: 14 nights in Africa; 11 on a Zambia safari
"A wonderful holiday."
When one is made aware of it (e.g. passing Spitzkoppe Village on the way to Spitzkoppen Lodge; going into Walvis Bay location with the police to look for stolen bag) one knows that there is still a long way to go.
Expert Africa provided us with a well-organised and reliable framework in which to enjoy this wonderful country. All your suggestions were spot-on and we appreciated your help when we needed it." Read full review: 13 nights in Africa; 12 on a Namibia trip
"Totally safisfied "
"Waterberry lodge Feb 2017"
"Feb 17 Africa Trip "
And we needn't have worried as the whole trip was all we could have possibly hoped it would be from the very beginning on arrival at the Avani in Zambia.
It was all organised so well with the smallest of detail included that would prove useful as we went along.
i.e. Knowing beforehand that we could buy a UniVisa in $ on arrival in Zambia & useful info on what to tip the parking attendants, etc
Tracy's idea of us not collecting the hire car on our arrival at night for what was our first time in Cape Town was an insightful choice.
Suggestions to help us improve our trips or our service:
None I can think of" Read full review: 10 nights in Africa; 3 on a Zambia safari
"Fantastic trip"
We also felt our experience with Expert Africa was very positive as well.
One point I'd like to mention - when we arrived at Lilayi Lodge we were told that lunch was not included in what we had already paid, which I had not realized. We arrived at 3 pm on Dec 22, so we had not expected it to be included that day but we thought it would be on Dec 23, when we spent the whole day at the lodge. This is probably confusion on my part, as the documents we were sent stated "half board" and Lilayi staff explained that half board to them meant dinner/breakfast.
However we were not familiar with this term so I had assumed it meant all meals, just no activities. It is not a big deal as we simply paid for lunch that day, however I'd like to suggest that this be clearly stated on documents for other guests who stay there ie. that it is only dinner and breakfast - to avoid others experiencing the same confusion." Read full review: 9 nights in Africa; 9 on a Zambia safari
"Excellent support"
We were disappointed with Malawi for the reasons mentioned and also for the costs associated with Lilongwe airport. The actual internal flight departure tax is $7 per person and the external departure tax is $35 per person. Visa charge is $75 per person.
Considering the country is regarded as 'poor' and want to encourage tourism the Tourism Board should consider requesting the Government to reduce the fees involved. Suppose the UK equivalent is Air Passenger Duty (APD) which is £13 per person for flights of less than 2000 miles." Read full review: 17 nights in Africa; 7 on a Kenya safari
"honeymoon of our dreams"
Suggestions to help us improve our trips or our service:
The one thing I wished for over and over on the trip was a bit more slack in the plans. There were towns I would have liked to explore, and people I'd have loved to get to know, but we really did not have time. I don't remember it being an option to add in extra time in places, but this would have made the trip more enjoyable for me.
Also, an ATM map and a tip guide would be helpful. But overall, we were very pleased, so thank you." Read full review: 15 nights in Africa; 10 on a Namibia trip