Africa: Reviews from our travellers

"Driving the first part to Sossusvlei and Damaraland over some very poor roads is not for the faint hearted. Getting a puncture in Damaraland, well out of phone contact, made us realise the risks involved. However the scenery, animals and birds were so spectacular that it made the risks worth taking and the accommodation & food provided was of an excellent standard." Read full review: 12 nights in Africa; 12 on a Namibia trip

"Really enjoyable, memorable holiday.

Suggestions to help us improve our trips or our service:
Continue to listen to your customers and react to their comments!" Read full review: 16 nights in Africa; 14 on a Namibia trip

"The trip was a success and a totally good experience.

This is also due to the excellent guidance and recommendations of Lucy Copson.

Suggestions to help us improve our trips or our service:

I am sorry - but at the moment I cannot imagine any suggestions.
We already recommended you to my colleagues in Zambia and to guests in both camps!" Read full review: 5 nights in Africa; 5 on a Zambia safari

"This was a trip I've dreamed of taking for 50 years, and it did not disappoint. Our team member, Maruska, was exceptional--as an example, when I first spoke with her, I rambled for about 15 minutes telling her all I wanted our trip to be. She listened patiently, then said she'd like to summarize what I've said to see if she understood correctly. In 3 minutes flat, she succinctly and accurately summarized all I had said AND attempted to say far more accurately than I did. That was the first indication of her insight, and every single dealing that followed reflected her keen professionalism and knowledge, plus she was always pleasant to deal with. Another example--my husband hadn't done any research on safaris, so was surprised and disappointed at first to learn what the trip should cost, even though the price was quite reasonable by safari standards. I suggested we schedule a conversation with Maruska so that he could discuss his concerns with her. After talking with her for 5-8 minutes, he relaxed, for he could tell from her comments and how she answered his questions and the options she presented that she was well versed in what she did and had truly put together an excellent package for us. When our daughter became ill at our first stop and the medic recommended we delay our trip by a day, so I sent an SOS to Maruska. Within an hour she telephoned me back, and within the second hour she made all of the necessary changes to our itinerary. She is a delight to work with, remarkably knowledgeable, efficient, helpful, and ever so pleasant!

Suggestions to help us improve our trips or our service:
Can't think of a thing, we are 4 very satisfied customers." Read full review: 14 nights in Africa; 11 on a Zambia safari

"This is our third trip to Zambia with Expert Africa using Robin Pope Safaris. We enjoyed this trip just as much as the previous two.

Everything ran smoothly and we hope to repeat it next year.

Thank you Freddie especially for helping us to keep the costs within budget." Read full review: 14 nights in Africa; 13 on a Zambia safari

"The trip met our hopes and expectations on all counts and exceeded them in many aspects - a wonderful holiday!" Read full review: 9 nights in Africa; 6 on a Botswana safari

"Namibia was a marvellous discovery for us. We hope that the development of tourism will help the country continue its successful transition from apartheid-era colony to independent nation. The gulf between the wealthy minority and the struggling majority is wide.

When one is made aware of it (e.g. passing Spitzkoppe Village on the way to Spitzkoppen Lodge; going into Walvis Bay location with the police to look for stolen bag) one knows that there is still a long way to go.

Expert Africa provided us with a well-organised and reliable framework in which to enjoy this wonderful country. All your suggestions were spot-on and we appreciated your help when we needed it." Read full review: 13 nights in Africa; 11 on a Namibia trip

"All was great - starting from the nice and competent assistance by Expert Africa.

We have wonderful memories from our first (and surely not last) trip to Namibia!" Read full review: 16 nights in Africa; 14 on a Namibia trip

"abundance of animals and clean lodging overcame food quality" Read full review: 5 nights in Africa; 3 on a Botswana safari

"This was a memorable trip. We highly enjoyed the contrast between the dry areas of the Kalahari and the lush waterways of the Caprivi. We thought the trip was very well paced by Maruska.

All arrangements went smoothly and we appreciated the advice on how to deal with roadblocks and the crossing into Botswana and back,

One of our objectives was to hike as much as possible. As it turned out, only Waterberg Wilderness Lodge and Erongo Wilderness Lodge offered enough opportunities for a day or two of walking but we realize that was the maximum feasible within the parameters we set ourselves.." Read full review: 16 nights in Africa; 12 on a Namibia trip