Africa: Reviews from our travellers
Latest news: unedited reviews from Expert Africa's most recent travellers
"Botswana safari"
Suggestions to help us improve our trips or our service:
none at this time." Read full review: 14 nights in Africa; 10 on a Botswana safari
"Excellent"
Suggestions to help us improve our trips or our service:
Not really - just keep up the good work." Read full review: 12 nights in Africa; 5 on a Zambia safari
"Trip exceeded expectations ..."
We had some tyre issues early on which caused us some worry but people at lodges were very helpful and we were soon able to get on with enjoying our holiday.
We had to cancel this holiday last year at short notice and Chris McIntyre was very understanding and supportive especially with insurers. Thanks again to Chris and Sabina for their help and understanding.
WE HAD A BRILLIANT EXPERIENCE - THANK YOU ALL!!!!
Suggestions to help us improve our trips or our service:
Keep it up! We hope to travel with you again! We met other travellers who were similarly impressed with Expert Africa.
PS We downgraded this form when it lost this page after completion! (go back to previous, then forward and it's gone)." Read full review: 18 nights in Africa; 14 on a Namibia trip
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All the lodges and hotels were excellent.
All ground transfers and domestic flights worked really well (however, in DAR the car did not have functioning seat belts)
The information material provided was very useful.
We will definitely recommend Expert Africa to our friends and hope to travel with you again one day.
Suggestions to help us improve our trips or our service:
No, we were really happy with your service and had a perfect trip! Thank you!" Read full review: 10 nights in Africa; 4 on a Tanzania safari
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Suggestions to help us improve our trips or our service:
I am a fairly critical person and usually can think of ways for service to improve, but the service we received from Saskia was nothing short of outstanding and I can't think of a way to improve . Saskia was incredibly knowledgeable and very quickly grasped the type of trip my husband and I were looking for. She tailored the trip to meet our needs.
She went above and beyond being very responsive to our questions, by proactively looking out for us -- alerting us when she thought a plane connection was too brief and identifying and resolving overcharges by budget rental car. She was always pleasant. The map she provided us was terrific -- clearly outlining our journey and highlighting the places we would stay, so we had no trouble finding them. We had not a single glitch in the trip. All the vouchers were provided and accepted. The information sheets for each place we were to stay were helpful.
If Saskia represents the spirit and effort of Expert Africa, we can say without reservation that it is a top notch organization. We would recommend it to others and would use Expert Africa services again." Read full review: 13 nights in Africa; 13 on a Namibia trip
"An absolutely wonderful, memorable holdiay"
Quite a few of the people we met were 'old safari hands' and without exception, they said that we could not have chosen better places to visit for our first trip to Tanzania, to get a slice of the 'real' safari experience.
Suggestions to help us improve our trips or our service:
Probably one of the most efficient and easy holiday companies we have dealt with. We had left things to the very last minute and despite this, the team was unfazed and helpful.
Would definitely use Expert Africa again. Also competitively priced." Read full review: 12 nights in Africa; 7 on a Tanzania safari
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Although expensive and by my standards very luxurious , I enjoyed being pampered !
Suggestions to help us improve our trips or our service:
Very little to add as everything went swimmingly and everyone I dealt with was most pleasant and flexible. Only the delayed BA flight back , together with leaving behind most PACS luggage in Lusaka ( arrived 4 days later ) , was a negative factor but this is not your problem." Read full review: 17 nights in Africa; 17 on a Zambia safari
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Suggestions to help us improve our trips or our service:
Bradt Guide THE best I've ever used!!" Read full review: 20 nights in Africa; 13 on a Namibia trip
"Another Expertly arranged trip to Africa"
We tried to be out of the main camps and thus, have been at all the wilderness camps and surely enjoy them all. The shops at the main camps offered actually more than we were expecting, like OTC medicines, tea, coffee, water and other drinks, biscuits and even some frozen meat (at Twee Rivieren they even had ice cream!).
Augrabies is more family friendly and thus less wild but with impressive landscapes.
This trip was another great experience in Africa and, as always and once again, expertly arranged by Expert Africa.
Suggestions to help us improve our trips or our service:
None we can think off." Read full review: 20 nights in Africa; 14 on a South Africa trip
"Brilliant adventure"
Thank you so much Chris and Claire. Realise you did us a big favour.
If you in the future you need some guinea pigs we are more than happy to accommodate at the right price!
smilin
Prob go Madagascar Feb (got own excellent ground agent there and if you want to expand can help!). Check out Grace tours.
Cheers
Me and Loz" Read full review: 19 nights in Africa; 6 on a Malawi trip