Botswana: reviews from our travellers

"We talked to a number of travel agencies when we decided to go to Namibia and Botswana. Expert Africa was clearly the most knowledgeable and helpful so it was easy for us to choose to use your services. We spoke to Maruska a number of times and she was able to answer all of our questions and help us make informed decisions. The materials she sent and your website resources were extremely informative and helpful.

This was a great trip and exceeded our expectations, especially the wildlife viewing opportunities. All of the lodges were very good and more luxurious than we are used to. We only gave a few "Excellent" ratings on our survey responses so we could single out the truly outstanding lodges and activities.

When we started planning this trip, we realized that it was going to be an expensive holiday: certainly more expensive than any of our other vacations. After returning home from a wonderful 3 weeks in Namibia and Botswana, we feel that it was money well spent.

Thank you for helping us to have the trip of a lifetime.

Suggestions to help us improve our trips or our service:

There's nothing that you can do about this, but you might want to warn other travellers about the long wait time when arriving at Windhoek airport. It took well over an hour to clear Customs and Immigration. It would have been even longer but they moved a few of the older passengers (including us) to the front of the line. The staff were generally unwelcoming and unhelpful - not sure if this was an isolated incident or general practice. This was such a contrast to everyone else we met during our stay in Namibia." Read full review: 22 nights in Africa; 14 on a Namibia trip

"Maruska, thank you so much for all your work and patience too!!! Everything went perfectly. There were no hiccups or problems of any kind.

The game viewing was better than I had hoped as we were lucky enough to see lion, leopard and cheetah at all three camps! Though observing the dogs was not a high priority for us, it turned out to be one of the highlights of the trip. Eleven nights at three camps was perfect as we departed content but fatigued too!!!

Suggestions to help us improve our trips or our service:

Just keep doing what you are doing and give Maruska a raise!!!" Read full review: 16 nights in Africa; 11 on a Botswana safari

"Absolutely wonderful, a real once-in-a-lifetime experience.

Suggestions to help us improve our trips or our service:

No." Read full review: 16 nights in Africa; 14 on a Botswana safari

"Overall very positive, most enjoyable and memorable trip. Some exceptional animal and bird sightings - eg leopard with young one.

The only negative points were the transfer from Kasane airport to Chobe Game Lodge, our stay at Lianshulu, and the stopover at Ghanzi, which we felt was unnecessary and not particularly enjoyable (though we did get to see another side of Botswana!)" Read full review: 21 nights in Africa; 10 on a Namibia trip

"Africa - what a wonderful place. Expert Africa lived up to their reputation once again. We will definitely be back! Holiday of a lifetime!!!

Suggestions to help us improve our trips or our service:
Although it may be difficult to advise journey times we do feel that this would be very useful in ensuring people can make the most out of their day. Fo example if there are any major roadworks happening this info would be invaluable. Also if info on times of activites could be given in advance this may prevent guests missing out. Eg we only just made it in time to Africat for first activity." Read full review: 15 nights in Africa; 10 on a Namibia trip

"Very, very good trip. Met and exceeded all of our expectations.

One comment. When trips have been organised, even though we were taken to the locations by the organisers, the people meeting us at the trip required vouchers. The documents that we had were enough for them and we had a few furrowed brows. So there is. Need for a voucher for each trip.

The transfer from Zambezi Sun to Botswana was a bit of a worry as we had heard from anybody about the pick up time. the hotel had to phone Munchenje. We we got back to our rom at 11:00pm there was a message waiting from the transfer company.

All trips organised were fantastic. all highly recommended, white water rafting, micro light flights." Read full review: 7 nights in Africa; 4 on a Botswana safari

"First we thought Nick advised us well to start at Victoria Falls then move on to the camps. The pre-holiday information sent by Expert Africa was extremely informative and useful and Nick was always prompt in answering our queries.

The three Kwando camps were uniformly excellent but different in their own ways. The common denominator was the positive and welcoming attitude of all the staff. No exceptions. We can't praise them too highly. All were extremely helpful, worked hard and really seemed to want to contribute to the enjoyment of your holiday.

We were apprehensive when setting out as to how we would cope as vegetarians but we enjoyed every meal. We have seen negative reviews about the food but literally everything is cooked or prepared from scratch and we found it extraordinary how such delicious things are prepared in the middle of nowhere.

A small point but we think Kwando are missing an opportunity in the camp shops where there is little choice of local crafts as mementoes. Indeed no-one seemed to know what if anything had been made in Botswana.

This was our first visit to Africa and would probably be difficult to beat. Everything went smoothly from the moment we landed at Victoria Falls to our return flight to Maun. We saw everything that we wanted to see and more and returned home with more than 1600 photographs and memories that will be with us for a long time. Kwando's policy of a maximum six people per jeep makes for memorable and intimate sightings. On a couple of occasions we were the only ones in the jeep. Being so close to the wildlife with no-one else about was magical." Read full review: 12 nights in Africa; 8 on a Botswana safari

"The whole trip was excellent. All arrangements worked like clockwork.

The camps, game vewing, quaility of guides met our expectations.

We met lots of interesting people along the way which enriched the experience and encouraged us to do even more safari travelling in the future!" Read full review: 13 nights in Africa; 9 on a Botswana safari

"Overall our trip was amazing. We'd chosen five different camps to give us variety and I think we achieved this.

We hadn't realised that it would be quite so hot in September despite studying temperature charts and if we were to return we would probably choose a cooler month.

Suggestions to help us improve our trips or our service:

I think the only change I would have made to the holiday was to use South African Airways rather than Botswana Air.

Our flight from Dum Tau to Little Kwara was rather long despite the small distance involved. We made two stops on the way to take on and let off passengers and the journey took over an hour and a half. Due to the heat it was very uncomfortable. I imagine this though is outside your control." Read full review: 14 nights in Africa; 14 on a Botswana safari

"We found that the trip was well organised and most enjoyable and we would have no hestitaion in recommending your company . Our only minor problem was that we had expected lower temperature than experienced. We booked for the Sept period because from information given the average temperature was quoted at 25 C Max (ref: notes for travellers page 13). As soon as we left Windhoek
we were in the high 30's and it then it got to 40+. Are the temperatures quoted for Windhoek? At Vic Falls we saw a weather report and it was 25C in Windhoek but it was 41C in VF.
We would like to take this opportunity to thank your team for all of the support given and we would hope to travel with you again." Read full review: 18 nights in Africa; 11 on a Namibia trip