Reviews of Four Points Nairobi Airport
Wildlife sightings and reviews
157 independent comments and wildlife information from our travellers who have visited Four Points Nairobi Airport and kindly agreed to share their thoughts. They do not necessarily represent the views of Expert Africa
Ms A.
London
"Four Points by Sheraton review"
1 night Arrived 21 Dec 2021
"Incredibly helpful staff who happily printed out endless Covid forms and assisted through the test facilities at the neighbouring centre."
See all these reviews: 9n in Kenya
Experience Report
Overall Rating:
Excellent
Location:
Excellent
Service:
Excellent
Activities:
Average
Rooms:
Excellent
Food:
Excellent
Facilities:
Excellent
Miss G.
Newark
"Four Points by Sheraton review"
1 night Arrived 21 Dec 2021
"Welcoming staff. Felt very reassured about security and Covid.
The rooms were clean and comfortable. The food was lovely, the choices at breakfast were limitless.
The 24 hr restaurant is very convenient for late/early morning night travellers.
The roof top bar and pool were very nice, so too was the spa." See all these reviews: 11n in Kenya
The rooms were clean and comfortable. The food was lovely, the choices at breakfast were limitless.
The 24 hr restaurant is very convenient for late/early morning night travellers.
The roof top bar and pool were very nice, so too was the spa." See all these reviews: 11n in Kenya
Experience Report
Overall Rating:
Excellent
Location:
Excellent
Service:
Excellent
Activities:
Excellent
Rooms:
Excellent
Food:
Excellent
Facilities:
Excellent
The VD family
London
"Four Points by Sheraton review"
1 night Arrived 27 Nov 2021
"Excellent location as the hotel is only 5 mins by car from the airport and greatly appreciated as our flight arrived late in the evening.
Technically still on the airport perimeter so the hotel felt also very safe.
Rooms are modern and clean. Dinner was good though pricey and breakfast was excellent." See all these reviews: 8n in Kenya
Technically still on the airport perimeter so the hotel felt also very safe.
Rooms are modern and clean. Dinner was good though pricey and breakfast was excellent." See all these reviews: 8n in Kenya
Experience Report
Overall Rating:
Good
Location:
Excellent
Service:
Good
Activities:
Good
Rooms:
Good
Food:
Good
Facilities:
Good
Mr & Mrs S
Kingston
"Four Points by Sheraton review"
1 night Arrived 12 Oct 2021
"Fine for a one night stay
Very convenient so near the airport" See all these reviews: 11n in Kenya
Very convenient so near the airport" See all these reviews: 11n in Kenya
Experience Report
Overall Rating:
Average
Location:
Excellent
Service:
Average
Activities:
Average
Rooms:
Good
Food:
Average
Facilities:
Average
Mr & Mrs H
Caterham
"Four Points by Sheraton review"
1 night Arrived 2 Oct 2021
"This was our second overnight visit to this Hotel.
Once again the nearness to the airport was a godsend after a delayed flight etc.
The check in was swift and the room was lovely and also a good size. As it was late we headed up to the roof top bar for a couple of drinks to chill out. Breakfast was very good, lots of choice. Would be happy to stay again." See all these reviews: 10n in Kenya
Once again the nearness to the airport was a godsend after a delayed flight etc.
The check in was swift and the room was lovely and also a good size. As it was late we headed up to the roof top bar for a couple of drinks to chill out. Breakfast was very good, lots of choice. Would be happy to stay again." See all these reviews: 10n in Kenya
Experience Report
Overall Rating:
Excellent
Location:
Excellent
Service:
Excellent
Activities:
Excellent
Rooms:
Excellent
Food:
Excellent
Facilities:
Excellent
Mrs. K
Minnesota
"Four Points Nairobi Airport review"
1 night Arrived 13 Aug 2021
"It was lovely to arrive at the Four Points Nairobi Airport after our long flight.
We had a perfect pick-up from the airport and the drive was quick to the Four Points. Check-in was easy. Our room was clean and well-appointed. We were able to get a great meal at the rooftop bar even with our late evening arrival. In the morning, the hotel offered a wonderful breakfast - which was a perfect way to start our day. We found all the staff here helpful, kind, and accommodating.
One thing to note - you do go through pretty strict security entering the hotel, and that was a little worrisome for us at first. We were like "is there something we should know." We found out later on safari that the security is only because the Four Points Sheraton is right by the Israeli Embassy, so extra security is on their behalf." See all these reviews: 7n in Tanzania; 5n in Zanzibar; 5n in Kenya
We had a perfect pick-up from the airport and the drive was quick to the Four Points. Check-in was easy. Our room was clean and well-appointed. We were able to get a great meal at the rooftop bar even with our late evening arrival. In the morning, the hotel offered a wonderful breakfast - which was a perfect way to start our day. We found all the staff here helpful, kind, and accommodating.
One thing to note - you do go through pretty strict security entering the hotel, and that was a little worrisome for us at first. We were like "is there something we should know." We found out later on safari that the security is only because the Four Points Sheraton is right by the Israeli Embassy, so extra security is on their behalf." See all these reviews: 7n in Tanzania; 5n in Zanzibar; 5n in Kenya
Experience Report
Overall Rating:
Excellent
Location:
Good
Service:
Good
Facilities:
Good
Rooms:
Good
Food:
Good
Mr B.
Colorado
"Four Points by Sheraton review"
1 night Arrived 4 Feb 2021
"Great place to gather for the next step. Everything was perfect."
See all these reviews: 12n in Kenya
Experience Report
Overall Rating:
Excellent
Location:
Excellent
Service:
Excellent
Activities:
Excellent
Rooms:
Excellent
Food:
Excellent
Facilities:
Excellent
Ms H
Maida Vale
"Four Points by Sheraton review"
1 night Arrived 23 Jan 2021
"Covid protocols well established. I also had a room here before my international flight leaving the country. All fine but request to print out PCR test was not handled as well as could have been wished, with a long delay at reception and then they charged me for one piece of paper despite paying for a room for the whole night and not using it. Disappointing."
See all these reviews: 56n in Kenya
Experience Report
Overall Rating:
Good
Location:
Excellent
Service:
Good
Activities:
Good
Rooms:
Good
Food:
Good
Facilities:
Good
E & D
New Mexico
"So convenient"
2 nights Arrived 1 Dec 2020
"Nicest staff throughout all areas of service, from guys who waited patiently at the airport for me to emerge (bag went missing and I had to fill out reports) to front desk to the wait staff and the guy who took my laundry in the morning after I tried to handwash it, being my only shirt, and it was still wet.
Because I was without my luggage, I canceled the birding I had planned to do the first day and instead treated myself to an aromatherapy massage in the rooftop spa. Well worth it." See all these reviews: 12n in Kenya
Because I was without my luggage, I canceled the birding I had planned to do the first day and instead treated myself to an aromatherapy massage in the rooftop spa. Well worth it." See all these reviews: 12n in Kenya
Experience Report
Overall Rating:
Excellent
Location:
Excellent
Service:
Excellent
Rooms:
Good
Food:
Excellent
Facilities:
Excellent
Ms E.
New York
"Four Points by Sheraton review"
1 night Arrived 1 Nov 2020
"Four Points was just as expected, clean, bland and perfect recovery stop from a long journey.
It was a relief to arrive, and I was happy to leave!" See all these reviews: 10n in Kenya
It was a relief to arrive, and I was happy to leave!" See all these reviews: 10n in Kenya
Experience Report
Overall Rating:
Excellent
Location:
Excellent
Service:
Excellent
Rooms:
Excellent
Food:
Excellent
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