Travel reviews

Travel reviews by Mrs & Mr R from Australia


A most memorable trip

On this trip, I visited Botswana, Namibia, South Africa & Zambia between 15-Jul-2018 and 11-Aug-2018 and I travelled with 1 other person.

Overall my trip experience was:

ExcellentExcellent

Our trip was excellent and our expectations were not only met but exceeded. We enjoyed the varying landscapes, the animals and the people.

The trip, which we requested at the very last minute, was superbly organised. From the time of my initial contact, all requests/queries were handled in a timely helpful manner. All the components (fly, drive, transfers) fitted together well and all connections/transfers went smoothly.

The only changes we would have made are those that could only have been made with hindsight!

So again, thank you very much Maruska and Expert Africa.

Suggestions to help us improve our trips or our service: These are very minor suggestions and comments and are made purely to try and be helpful.

(1) An explanation off what one can expect in relation to meals when your accommodation is on a full board basis and you arrive around lunchtime. Our first full board accommodation was at Canyon Lodge and we arrived at lunch time. We were greeted with some information about the facilities and times for dinner and breakfast, but no indication of whether there was any lunch available or whether we were entitled to lunch. Subsequent enquires resulted in us being directed to the dining room.

At a later lodge, we realised that we could have had lunch even though we arrived early in the afternoon but had already had lunch just in case.

(2) If people are doing an overnighter at Cheetah View Lodge it would be good to know that the cheetah feeding is at 2 o'clock, which is the only time that this is held, is also included in the cost of the accommodation i.e. so that if possible you would make sure you got there in time for that. The other paid activities did not seem to be good value. I did note that on EA's notes of this lodge, that it EA thought that there needed to be a better integration of activities with the overnight experience, and we agree.

(3) I think that Hyena Pan did include laundry facilities.

I apologise if I should have known some of these things. I did look up all the accommodations on your website (which I thought was most extensive and the reason I choose the company initially), and make notes before our trip, but possibly I missed bits.

We wish that the tipping thing could be made easier. Australia does not have a tipping culture and so it always comes as a surprise and what seems like a lot of extra money on top of what are not insubstantial costs, at least in some places. While were tried to follow the guidelines, sometimes we were caught out when guides changed or we had an extra guide.

It is impossible to single out 'other' people, other than guides and polers for example, as there are always people behind the that contribute to your enjoyment and comfort on a trip.

I stayed at and have reviewed:

Place Overall rating
River Crossing, Namibia
15-Jul-2018 review: River Crossing review
ExcellentExcellent
Canyon Lodge, Namibia
17-Jul-2018 review: A Hansel and Gretel type setting
GoodGood
Wolwedans Dune Camp, Namibia
19-Jul-2018 review: Superb Location - Wolwedans Dune Camp
ExcellentExcellent
Kulala Desert Lodge, Namibia
21-Jul-2018 review: Great vibe at Kulala Desert Lodge
ExcellentExcellent
Cornerstone Guesthouse, Namibia
23-Jul-2018 review: A tranquil oasis in Swakapomund
ExcellentExcellent
Ai Aiba Lodge, Namibia
24-Jul-2018 review: A convenient overnight stay
GoodGood
Damaraland Camp, Namibia
25-Jul-2018 review: What an absolute treasure - Damaraland Camp
ExcellentExcellent
Ongava Tented Camp, Namibia
27-Jul-2018 review: Another amazing wildlife encounter at Ongava
ExcellentExcellent
Halali Camp, Namibia
28-Jul-2018 review: Convenient overnight stop - Halali
AverageAverage
Onguma Bush Camp, Namibia
29-Jul-2018 review: A well located stopover camp
ExcellentExcellent
Cheetah View Lodge, Namibia
30-Jul-2018 review: Cheetah View Lodge review
GoodGood
River Crossing, Namibia
31-Jul-2018 review: A big disappointment - River Crossing
PoorPoor
City Lodge OR Tambo, South Africa
1-Aug-2018 review: Very convenient stopover hotel
GoodGood
Hyena Pan, Botswana
2-Aug-2018 review: A relaxing camp - Hyena Pan
ExcellentExcellent
Seba Camp, Botswana
4-Aug-2018 review: Wonderful riverine setting at Seba Camp
ExcellentExcellent
Avani Victoria Falls, Zambia
6-Aug-2018 review: Avani Victoria Falls
GoodGood