Africa: Reviews from our travellers

"Very happy with the manner in which our trip, which had to be re-organised twice due to Covid, was handled by Lucy and, on one occasion, Chris. Nothing was too much trouble for them.

We were particularly impressed that, on departure from UK day, Lucy made telephone contact to advise that our airline for one of our flights had been grounded and she had already arranged alternative flights.

We would definitely use Expert Africa in future.

I would not recommend Machaba camp to guests looking for Wild Dog sightings as there are very few in the area. It also seems Botswana has very few cheetah apart from Chobe area so not great for those with an interest in them." Read full review: 12 nights in Africa; 8 on a Botswana safari

"Overall it was brilliant" Read full review: 12 nights in Africa; 8 on a Botswana safari

"We could not have been happier with the overall experience from booking through execution of our trip. Tracy Lederer was responsive and knowledgeable every step of the way. And thanks to COVID, she had three years to work with us on making the experience happen.

We stayed in Victoria Falls 3 nights to recover from the long journey and enjoy the Falls and Zambezi River experience. We had a 9-night mobile safari with 1-night stays in lodges before and after. Before to "transition" from Vic Falls area and at end to "transition" from mobile safari to the long journey home. All bookings, transfers, meals, etc were executed as expected with high quality service.

We found Tracy to be very helpful and honest in her guidance with us. The changing requirements due to COVID added more considerations for her and us to balance....and that all went smoothly with her help.

If we book more travel to Africa, we will definitely request to work with Tracy." Read full review: 17 nights in Africa; 11 on a Botswana safari

"Another well organized trip by Expert Africa, initiated by Olivia and completed by Lyndsey. Communication was always swift and to the point via email.

We visited the Samburu region, Amboseli and the Maasai Mara, giving us a caleidoscopical overview of Kenya. Initially a bit weary of possible crowds and an all too touristy experience we were pleasantly surprised how well this combination of areas and camps worked out. The only mass experience was on our transfer from Amboseli to the Mara via Nairobi-Wilson. In hindsight we would have preferred a direct flight on Mombassa Air Safari or possibly a charter; we were totally spoiled by the lovely direct charter flight from Sarara to Tortilis Camp…😉" Read full review: 17 nights in Africa; 14 on a Kenya safari

"Expert Africa was a great agency with which to plan our vacation.

Sabina was quick to communicate information and make adjustments to our itinerary. Our trip went smoothly and we felt like the information provided about accommodations and activities was representative of our experience." Read full review: 14 nights in Africa; 14 on a Namibia trip

"Claire's support and advice were brilliant from the moment I rang Expert Africa to first enquire about safari holidays in Malawi.

Claire ensured we had a family holiday to remember and the overall service and value from Expert Africa was fantastic.

Suggestions to help us improve our trips or our service:

Thanks for a very special holiday." Read full review: 10 nights in Africa; 8 on a Malawi trip

"This started out as a once in a lifetime trip but as we travelled further in to Africa we decided we will definitely go back!!!!

I would have packed a little differently than I did. Taking 2 pair of thermal underwear would have been useful, as our nights and morning game drives were quite cold. We also had banking issues along the way. Even though we had given our bank all of our travel information we still had issues at ATMs. We should have brought far more cash with us than we did.

The people, the environment, and the animals were incredible!! Africa is something everyone should experience if they can.

We will go back!!!!!

Suggestions to help us improve our trips or our service:

None that I can think of." Read full review: 21 nights in Africa; 9 on a Botswana safari

"We were so happy to finally get to Botswana 3 years after we originally booked.

Expert Africa were excellent at arranging for the trip to be rolled forward each year due to covid restrictions. The recommended camps were excellent choices and we enjoyed that all 3 camps were quite different.

Lucy was an excellent source of information and very responsive to all our queries. When our flight from Vic Falls to Joburg was cancelled at short notice, she was quick to arrange an alternative from Livingstone so that we still made our international flight back to London.

Suggestions to help us improve our trips or our service:

Everything was excellent. A trip of a life time and well worth waiting for." Read full review: 13 nights in Africa; 10 on a Botswana safari

"Claire is a Rock Star. Attention to detail and trip planning was perfect.

Thanks again Claire!" Read full review: 9 nights in Africa; 9 on a Zimbabwe safari

"I am mindful this tour has been rebooked twice due to Covid - although we usually do our own bookings for other than Namibia, in this instance glad we had Expert Africa who did us proud, minimising hassle.

The trip was a success.

There were a couple of bookings where we took advice and just possibly we would have preferred our slightly less cautious personal choices!" Read full review: 15 nights in Africa; 12 on a Namibia trip