Africa: Reviews from our travellers

"Our trip to Kenya was fantastic - Expert Africa and especially Richard were a major reason for that.

Richard has profound knowledge of the country and gave us excellent advice during the initial planning phase, but we truly came to appreciate his support when things went pear-shaped due to COVID just a few days before we were to depart. We were able to work with him to reconfigure our itinerary at the very last minute; Expert Africa processed our partial refund quickly and without a fuss.

It's when things go wrong that you really find out if you chose the right agent and clearly we did." Read full review: 4 nights in Africa; 4 on a Kenya safari

"Fabulous and extremely well advised by Claire who made sure we had a great trip.

Suggestions to help us improve our trips or our service:

On the last day I would next time spent my late afternoon/dinner at Talisman restaurant instead of the Four Points as it has more authenticity and character though Four Points is extremely convenient location wise." Read full review: 9 nights in Africa; 8 on a Kenya safari

"I left Canada November 24, 2021 for an amazing adventure in Botswana. Can you imagine what's happened since?? Omicron's emergence while I was in the bush, and in camps without cell service or wifi (normally a lovely digital detox), was certainly stressful and problematic.

Canada had left me with few options getting home. Even though Expert Africa had not booked my international flights, Megan worked with my boyfriend at home to try to navigate my changed travel. Wifi isn't an option at Kwando properties, but Expert Africa was able to send me messages at each camp. And I was invited to use the computer at Kwara should I need it. A big, big thank you to all who helped me get home. Although still in quarantine, I am reflecting on this most amazing trip with absolutely no regrets.

This is my second trip to Botswana, and second time with Kwando camps. I feel they are a perfect fit for me. Very nice, yet unpretentious. Focus is on wildlife experiences, and locations are second to none. The model of tracker and guide is not the norm, and is exactly what I am after.

Suggestions to help us improve our trips or our service:

No improvement needed" Read full review: 11 nights in Africa; 11 on a Botswana safari

"Botswana was as amazing as we had imagined...in this ongoing pandemic it was like coming alive again.

Our return to 11 nights in a UK quarantine hotel somewhat detracted from the overall experience but this was no reflection on Botswana or ExpertAfrica.

Maruska's knowledge and patience in planning an itinerary that we would enjoy was invaluable. But her assistance in dealing with the difficulties presented by the Omicron variant, reorganising plans for our return and reassuring our family, was truly appreciated and demonstrated her care and concern.

Many thanks!" Read full review: 10 nights in Africa; 7 on a Botswana safari

"This was a trip of a lifetime with the fantastic animal watching experiences, so our best ever safari trip. The private concessions with no more than two camps made a huge difference to the quality of the experience. Thoroughly recommend them both.

We had issues returning thanks to the UK Government, but the Splash camp did all they could do to support us and so did Tracy many thanks to her for the support throughout our challenges getting back home.

Kwando did not seem overly concerned with one case going missing at Jo'burg, so we left for Lagoon with just the one bag. We pushed and finally got the second back two days later. So always pack clothes for both travellers in separate cases, fortunately we did.

We felt COVID safe at both camps. The PCR testing on the airstrip went smoothly, for our return. The unexpected lateral flow testing we experienced at Nairobi was chaotic. The LFT at Maun was just an inconvenience in very hot conditions.

Suggestions to help us improve our trips or our service:

None that I can think of." Read full review: 8 nights in Africa; 6 on a Botswana safari

"Wonderful trip, felt very safe from Covid throughout. Don't wait!" Read full review: 14 nights in Africa; 11 on a Kenya safari

"The trip was going really well until I discovered at Fish River that Namibia had been put on the red list and all flights had been cancelled.

My other abiding memory will be how unbelievably windy it was and how the wind did not drop overnight. Swakopmund was probably the only place where it was not blowing a gale the whole time.

It was so bad that one or two of the lodges provided ear plugs so that you were not kept awake by the sound of your tent trying to fly off to the Kalahari." Read full review: 16 nights in Africa; 16 on a Namibia trip

"What a really wonderful trip! After waiting almost two years to travel internationally because of the pandemic, it was so fantastic to be away on safari again.

Aside from a few extra bits of paperwork to organise before flying, everything on the ground felt very 'normal'. The camps felt very safe and were mindful of covid protocols (all staff were double vaccinated), without detracting from the experience. If anything, being outside in the fresh air all day is probably safer than being in a UK city anyway! It was also clear that all of the camps were so happy to be welcoming guests again.

A big thank you to Expert Africa for all of their help organising such a memorable trip." Read full review: 16 nights in Africa; 15 on a Kenya safari

"Fantastic." Read full review: 12 nights in Africa; 12 on a Namibia trip

"Luc and I had a wonderful trip to Kafue NP and South Luangwa NP in November 2021. The itinary created by Claire was excellent, first Kafue then South Luangwa.

Three weeks was an adequate time to appreciate the areas visited and to rest. We met dedicated people and visited beautiful landscapes.

We keep cherished memories of these three weeks.

Suggestions to help us improve our trips or our service:

Your services are excellent!" Read full review: 19 nights in Africa; 16 on a Zambia safari