Africa: Reviews from our travellers

"The biggest glitch were the transfers. These were sub-contracted so many times that who was coming when was almost always uncertain. Those who were to come did not always know that they were supposed to.

There's no getting around the fact that Vic Falls airport is a pain in the bum. Long delays and a completely unhelpful immigration staff." Read full review: 5 nights in Africa; 5 on a Zimbabwe safari

"The whole trip was excellent, as you will see from my reviews, and it was seamless, too, thanks to the Tours Africa representative at the airport on arrivals and the pre-arranged taxi services.

Shenton Safaris was everything I wanted, and I can't wait to return.

Suggestions to help us improve our trips or our service:

For someone who is used to piecing together entire trips on my own, I am hugely impressed by Expert Africa's knowledge and service. When I first contacted Ellie I thought I knew exactly what I wanted, but with just a few emails back and forth she ended up proposing the ideal itinerary - thank you!

I will be recommending you highly, and will certainly use you again for future trips to Africa." Read full review: 8 nights in Africa; 6 on a Zambia safari

"It was all I expected (hoped) it would be!!

Excellent place to see doggies (my main reason for coming here), high standard of camps/lodges.
Surprisingly pretty landscape outside of the delta. this of course has for an important part to do with all the water returning to the area.

Excellent, really excellent guides without exception.

By the way, Bradt's Botswana guide was a great help in planning the trip.

Everything was taken care of in an excellent manner, so no worries - only pleasure and excitement- at all!" Read full review: 15 nights in Africa; 14 on a Botswana safari

"It exceeded all expectations. Namibia is a beautiful, if sometimes stark, country and we found the people we met most friendly. Without exception, the various accommodations were very good, and in particular, the full descriptions in Expert Africa's printed and on-line brochures very accurate.

Driving was overall a pleasure with empty roads and those with gravel surfaces mostly very well maintained apart from part of the road between Sesriem and Walvis Bay which is fairly rough, but without potholes. I think we saw graders at work every single day. There were no problems with fuel supply.

June is low season (most lodges said their bookings would be full from late July onwards). As a result, with few guests, we received very personal service. Day time temperatures were in the low to mid-tweties C, which was very pleasant, but evenings and nights were cold and many lodges provided hot-water bottles. We were glad that we had taken layered clothing.

Meals seem to have received criticism from other visitors for being boring. We have never experienced such tender and tasty meat (mainly beef fillet, kudu and oryx) although a three-week diet of red meat is not nutritionally recommended! Vegetables were varied, soups delicious and some of the desserts imaginative so we have no complaints.

The standard of the guiding, where we used it, was very high and our experience at Mundulea exceptional.

We never felt unsafe, which can't be said for many other African countries.

So, a perfect holiday - just 1400 photographs to sort through.

Suggestions to help us improve our trips or our service:

I think you are already way ahead of the competition.

Coming to your office to meet with Gwynneth was well worthwhile to get her views, as a Namibian, on our plans. Communication between booking and our departure was good, and as we have found in the past, you actually take note of feedback unlike most other companies.

Please keep up the good work and we shall certainly travel with you again. Thank you or arranging a wonderful holiday." Read full review: 20 nights in Africa; 16 on a Namibia trip

"This was the trip of a life time... but I am looking forward to returning in a few years!!" Read full review: 11 nights in Africa; 11 on a Botswana safari

"Maruska listened to our preferences and designed our perfect trip. Every camp offered something unique. We honestly would not have changed anything -- okay, other than a desire to "magically" transport from the U.S. to Maun and back. ;-)

The camps were a perfect succession from semi-rustic to start and finishing with pure pure luxury." Read full review: 15 nights in Africa; 10 on a Botswana safari

"The trip was wonderful and a fantastic part of my stay in Zambia. Although it was costly, it was worth it and I could not speak more highly of yourselves or Remote Africa Safaris.

Thank you." Read full review: 4 nights in Africa; 4 on a Zambia safari

"Our trip was amazing in the sense of what we saw and how we did it, and its varieties.

Suggestions to help us improve our trips or our service:

It is very difficult to get the information and feel for the country you have never been to, and how things are done in each location. In that sense, the details were not communicated well to our needs.

It is easy to say, "please ask any questions if you have", rather than " please check this," or " did you know this?" to make sure that we understand the same thing. Many things are assumed to be understood. The communication was always initiated by me.

The child age should be considered individually by the height, not by age. Our daughter had never been a problem to any lodge. Given her age is 11.5 and she is tall." Read full review: 12 nights in Africa; 10 on a Namibia trip

"This was our second trip and another great one. Namibia offers luxurious accommodation, delicious food and staff who love their job and country.

not to mention the breathtaking scenery and the fantastic wildlife.

Tourist numbers are noticeably down - so more people should visit !" Read full review: 18 nights in Africa; 16 on a Namibia trip

"The trip as a whole was excellent.

Can't wait to go back and explore further afield and maybe Malawi. We can't recomment Robin Pope Safaris highly enough." Read full review: 10 nights in Africa; 8 on a Zambia safari