Africa: Reviews from our travellers

"We had never visited sub saharan africa before and had real concerns about safety especially taking the whole family in one group to celebrate my husbands 60th.

We can only summarise by saying it was fantastic and will be planning something again - this time they will all have to pay their own way though. The mix of freedom, planning and excitement made the experience unforgettable.

Chris and Claire were very helpful and knowledgeable and gave us great reassurance personally speaking to several of the party individually.

Suggestions to help us improve our trips or our service:

Make it clear in your advisory pamphlets that it is serious hot in October and make sure you do read all the emails customers send so all the details get included right at the beginning. The short time scales we set you were incredibly tight and the schedule you created was faultless - thank you" Read full review: 15 nights in Africa; 8 on a Zimbabwe safari

"Overall good trip.

Suggestions to help us improve our trips or our service:

None immediately come to mind." Read full review: 16 nights in Africa; 1 on a Kenya safari

"Namibia is a unique destination, which still ticks all the boxes for us, even after 10 years of annual visits!" Read full review: 18 nights in Africa; 15 on a Namibia trip

"The holiday was amazing!

Everything went like clockwork and I couldn't fault the organisation of anything.

Ellie, thanks for your super organisation too. I know you worked hard to get us the package we wanted!
The book you sent was really helpful and we used it alot

I would recommend expert Africa to anyone wanting a safari holiday!

Suggestions to help us improve our trips or our service:

No, I can't really think of anything, our experience was very positive and we would be happy to use you again in future" Read full review: 17 nights in Africa; 10 on a Zanzibar holiday

"Why go anywhere else, our only comment was that La Gemma is far better than Breezes." Read full review: 17 nights in Africa; 10 on a Zanzibar holiday

"." Read full review: 13 nights in Africa; 13 on a Namibia trip

"For me this was a long held dream which exceeded my expectations. We had been impressed by the knowledge and experience of your staff - Tracy initially and then Angela - and their willingness truly to create what we wanted raher than (as with another company we approached) tinkering slightly with a standard package.

It was only once we got there that we realised the extent to which that knowledge and experience had been used to shape our trip into something that worked well for us and gave us a much better experience than we could have put together for ourselves. The advice and guidance, with some small exceptions, covered everything we needed to know to make life easy.

The exceptions - for me they were the lack of any obvious guidance on driving on sand roads (it's in the guidebook but I didn't see that until we were stuck), the detailed instructions for finding the wrong Erongo Lodge and something on the ubiquitous car guards would have been useful. My husband would have liked advice on going faster on the gravel roads when they're in poor condition - that was the local advice we were given and it certainly made the bumpier stretches less painful.

I can see however that there are inherent dangers in that and that it is important that less skillful drivers recognise that anything over 60-80kph could have unfortunate effects.

Suggestions to help us improve our trips or our service:

Any omissions were very minor. I'd be happy yo use you again and have certainly been recommending you to friends." Read full review: 19 nights in Africa; 17 on a Namibia trip

"We know now that in Namibia we should have included The Skeleton Coast. We didn't know when we booked our holiday!

Selinda Camp was by far the best experience of the holiday, for us it was the perfect safari destination. Maybe because it is privately owned, it had that extra something? It was not nearly as expensive as Little Mombo, but it definitely had a 'magic ingredient'.

Last year we went to Lion Camp in Zambia, which is also on our favourite camp list, this is also privately owned, but again not on the silly cost list - so next time we book we will go for privately owned smaller camps.

Suggestions to help us improve our trips or our service:

We would definitely use Expert Africa again." Read full review: 15 nights in Africa; 8 on a Botswana safari

"Some gripes but overall a great holiday with lots of highlights (Ongava lions at waterhole, Etosha, Skeleton Coast, Sossuvlei, Swakopmund, kayaking with seals).

Not sure we could always see where our £6500.00 went, especially compared with similar trips. Luckily we had a great group - not sure we would have enjoyed as much if we had been with some of the other people we met along the way!" Read full review: 17 nights in Africa; 3 on a Namibia trip

"The trip was fantastic with only a few minor quibbles - see previous pages. It was very expensive but definitely worth it.

Suggestions to help us improve our trips or our service:

not really" Read full review: 17 nights in Africa; 12 on a Tanzania safari