Botswana: reviews from our travellers

"Our holiday was postponed twice due to Covid which meant I had to reschedule all the different parts of the trip, but no matter how many times I called Megan for information or assistance she always got in touch straight away and was so reassuring. It would have been a nightmare in the circumstances without her positive input and sound advice. Thanks Megan you were great." Read full review: 13 nights in Africa; 4 on a Botswana safari

"Fantastic.

Time taken by the guides to explain everything to the children was superb especially in the last 2 camps- they loved it.

Looking forward to taking grandchild number4 in 3years time if we don’t go back beforehand

Suggestions to help us improve our trips or our service:

Not really.

Although we booked our flights ourselves - can we particularly thank Lucy for her information and help re rebooking a flight when comair went into liquidation" Read full review: 13 nights in Africa; 8 on a Botswana safari

"This was a successful holiday that delivered some great experiences. All the arrangements for travelling and being met worked well.
The quality of the food and drink was excellent.

Wildlife is about birds as well as big cats - and there are many to be seen.

Camp staff and guides gave high standard of service and we were well looked after at all times. The people were invariably friendly and welcoming." Read full review: 12 nights in Africa; 10 on a Botswana safari

"Maruska worked with us on this trip and really tailored it to our interests. We got to see more animals than we ever expected and up very close. The level of service from staff and the quality of lodging and dining were as she described.

In addition, due to her vigilance, we were able to rescue the trip from disaster when British Airways suddenly cancelled our flight to Zimbabwe with a 2 week notice. She had prepared us for this so we had a back up plan. Also, she gave us very good COVID traveling advice which we followed to the letter and things went very smoothly with all border transitions.

Overall, the trip was a much needed break from the stress of the last 2 years. Out in the safari car with the wind in our faces, looking for animals was mentally, spiritually and physically rejuvenating. This was truly the trip of a lifetime.

Thanks to everyone at Expert Africa!

Suggestions to help us improve our trips or our service: The trip was excellent. It would be nice to be able to log into my trip and see all the documents and advice I need with one click. The value was fabulous and Maruska is the best!

We kept joking, "Just do what Maruska says and you will be happy!" Read full review: 16 nights in Africa; 8 on a Botswana safari

"This is our second time travelling with Expert Africa and we were once again very happy with our experience. This is especially considering the many times we had to re-book due to Covid! EA worked hard to make sure we still got the experience we wanted and we are massively appreciative of that.

Megan gave excellent advice on where we should stay and was very patient with my many questions and changes of mind during planning. I always love that with EA you get one person who sticks with you from the first enquiry until you're safely home (In this case extra impressive when my first email exchange with Megan about this trip was Nov 2018!!).

I also appreciate that, unlike many travel agents, EA will happily communicate predominantly by email. This just suits me so much better around work and gives me a record of all the information for discussion with the rest of the group. The superbly detailed and easy to read information on the website is also a big plus.

Additional thanks to Chris, who responded personally when I had concerns about re-booking during Covid. It's also a lovely touch to get your guide book with a booking. Due to unforeseen circumstances, it was our only reading material for most of the trip so it's been read cover-to-cover and we're looking forward to a sequel!

Thanks again Expert Africa - we'll be back when the savings have replenished enough for another go!! (North & South Luangwa? Maybe Etosha... so many places to see!)" Read full review: 9 nights in Africa; 6 on a Botswana safari

"We cannot thank Expert Africa enough! This has been the trip of a lifetime, largely to do with the time spent on the organisation and the attention to detail by Tracy Lederer.

The trip was initially put together by Richard Ball, who has since left the Company and then taken over by Tracy, who gave us great confidence. Covid then hit and we had to postpone our trip twice, but at no point did we feel any concern that it was not going to go ahead or that it would not be what we had hoped for.

At the last moment one airline went bust, a few days before our departure but Tracy had got seats held on another airline before we even got in touch with her. The trip itself went really well, without a hitch. At every step we were met and guided across borders, through airports and onto transfers. The lodges that had been recommended were ideal and as we had hoped, the mobile safari was a real highlight.

Thank you to everyone at Expert Africa who worked so hard to make this a truly memorable and extremely enjoyable holiday.

Suggestions to help us improve our trips or our service:

We would not have changed a thing. Thank you for all that you did." Read full review: 15 nights in Africa; 11 on a Botswana safari

"This trip was a legacy of our deferred 2020 trip.

We wish to sincerely thank Kwando Safaris for their understanding, and willingness to reschedule our trip. We also want to commend Lucy Copson for her assistance at the time of deferral (we had arrived in Cape Town just as all the borders closed), and then all her willing and cheerful help subsequently in rescheduling, and replying to many questions about details post-Covid.

We thoroughly enjoyed the trip, and it was well worth the wait...!

Everything went smoothly (better than we could have hoped for, given all that happened since 2020), and we would strongly recommend Expert Africa, Lucy Copson and Kwando!" Read full review: 24 nights in Africa; 10 on a Botswana safari

"Everything from start to finish was superb.

From the initial chat about what I'd like to do, to the return, was handled exceptionally well by Meg and the whole Expert Africa team. You couldn't be in better hands." Read full review: 6 nights in Africa; 4 on a Botswana safari

"Very happy with the manner in which our trip, which had to be re-organised twice due to Covid, was handled by Lucy and, on one occasion, Chris. Nothing was too much trouble for them.

We were particularly impressed that, on departure from UK day, Lucy made telephone contact to advise that our airline for one of our flights had been grounded and she had already arranged alternative flights.

We would definitely use Expert Africa in future.

I would not recommend Machaba camp to guests looking for Wild Dog sightings as there are very few in the area. It also seems Botswana has very few cheetah apart from Chobe area so not great for those with an interest in them." Read full review: 12 nights in Africa; 8 on a Botswana safari

"Overall it was brilliant" Read full review: 12 nights in Africa; 8 on a Botswana safari