Africa: Reviews from our travellers

"We would highly recommend Expert Africa to anyone-they are extremely knowledgable and are true experts! It is obvious that they have personally visited the hotels and places of interest and have used the airlines which meant that they could provide insightful information based on experience which was greatly appreciated.

When we required a slight detour, the team at Expert Africa organised this and ensured that our trip still ran as smoothly as it could have. Every part of our trip was extremely well organised, considered and exactly what we wanted.

We really could not have wished for better service." Read full review: 13 nights in Africa; 9 on a Zanzibar holiday

"We had an excellent trip to the Masaai Mara and the Matthews Range/Samburu. The two locations we chose were very diverse but were both beautiful and interesting in their own ways.

Everything on the trip was smoothly arranged, with a minor exception.

Would highly recommend Expert Africa. They have organised multiple trips for us in the past, which have always been exceptional." Read full review: 8 nights in Africa; 7 on a Kenya safari

"This is our second safari with Expert Africa, and on each occasion they have been exceptional experiences. The whole process with Expert Africa was seamless and exemplary, from the initial enquiry, planning the itinerary, right through to the completion of the trip.

Having safaried with other providers in the past, we now appreciate, that our future trips will be with the Experts....in Africa." Read full review: 7 nights in Africa; 7 on a Tanzania safari

"Our trip to Namibia exceeded our expectations. The only hardship was the bumpy roads which made up about 2/3 of the roads we travelled on. Apart from that all the accommodation was really really good, the food was always great and amazing considering how remote some of these places are and the service was always very good. We can definitely recommend an Expert Africa trip to Namibia. 2 weeks is a good length of time - you may want to consider staying somewhere for 3 nights so you have a little breather - maybe in Swakopmund." Read full review: 15 nights in Africa; 15 on a Namibia trip

"The trip we organised with expert Africa was unforgettable - hugely well planned and happened seamlessly leaving us free to soak up the incredible experiences. But the planning of the trip was also enjoyable! I loved talking to Richard and felt he was a very real person responding to our needs as a family rather than pushing us in the old well trodden directions.

When there was a very minor hiccup with a hotel booking (not the fault of Expert Africa but a mistake Africa side) Richard called our guide and spoke to us to ensure everything was OK. Top service.

I can't recommend him highly enough." Read full review: 20 nights in Africa; 14 on a Kenya safari

"We had a wonderful time in a beautiful country. We have previously visited Kenya, Zambia and Malawi and this trip was quite different. There was less game to view in the areas we visited but we came away with a greater understanding of what we did see and a huge respect for the desert adaptions necessary to survive. Namibia felt safe and vibrant, the camps were lovely ( Hoanib stood out for me) and the staff were great.
We had chosen to fly throughout the trip as time was limited to 11 days, glad we did but Wilderness air did their best to turn easy trips into long slogs on occasions...4 hours to get from Desert Rhino to Hoanib? Some poor organisation from them but the pilots and planes were great.
Thanks!" Read full review: 12 nights in Africa; 10 on a Namibia trip

"The trip was perfect. Zambia is an amazing country and the combination between the lower Zambezi and the Vic Falls worked really well. It was an amazing trip and very well planned thanks to Megan from Expert Africa. I was confused in the beginning on where to go for a short holiday and Megan helped me in the best way possible as if she were planning for her family. Thank you Expert Africa!" Read full review: 4 nights in Africa; 4 on a Zambia safari

"The trip met our very high expectations and did so, impressively, for every member of the family. EA provided excellent guidance on trip planning and the lodge recommendations were all terrific. Car selection was just right for the family, though we were lucky to get and would recommend the 4x4 version of the XTrail.

The highlights were Etosha and Okonjima, along with the desert scenery in the south. Our reactions to Twyfelfontein were mixed: The rock carvings were great, but the hotel was so-so, and we all would have preferred an additional night at Erongo (vice one there and two in Twyfelfontein). One of us would have skipped it altogether in favor of a day in Swakop. Windhoek was a real disappointment -- not at all quaint and not an inviting place to walk around in -- though we all loved dinner at Joe's Beer House.

EA also gave excellent advice on dividing our Etosha stay between the central and eastern ends. Two nights in each was just right. Driving and navigating went fine. A couple of recommendations: the Main Street Cafe in Omaruru is a great place to stop for lunch. And the Neurias Winery served us a superb lunch (and gave a great tour) on our way from Bullsport to Kulala.

Suggestions to help us improve our trips or our service:

The map EA provided was the best of the 3 we had in terms of accuracy. But the route someone at EA highlighted for our drive was not always the best route. We suggest that EA encourage travelers to check with each lodge about the best route for their onward travel to take advantage of local knowledge about road conditions. That said, we were advised by the Kulala lodge to skip the shortcut indicated on our map (on a D road) and drive all the way to Swakop to pick up a paved road on our long drive to Omaruru, but the drive was brutal because the road conditions most of the way to Walvis Bay were the worst we encountered, and we barely made it to Erongo by sunset (even though we ate lunch in the car). It may be useful to tell travelers that whether a road is designated a C or a D isn't really material -- its all about how recently it was graded.

We also appreciated the steps EA took to address a booking mishap. The upgrade at Mushara was lovely and Kulala was almost certainly a better option than the govt. lodge we had initially favored. Many thanks Tom and we look forward to traveling with EA again on a future trip." Read full review: 14 nights in Africa; 14 on a Namibia trip

"The trip was fantastic, and the logistics all worked absolutely faultlessly. As a family safari trip, I would recommend this itinerary to anyone." Read full review: 13 nights in Africa; 13 on a Kenya safari

"A wonderful trip. It was like having four different holidays as we had two contrasting safaris, two days in Stone Town, and four days at the beach in Zanzibar. All very memorable and enjoyable.

The organisation by Expert Africa was exceptional - everything happened as we had been told and there was only one glitch which our rep had sorted out in hours." Read full review: 15 nights in Africa; 7 on a Tanzania safari