Four Points by Sheraton

Reviews of Four Points by Sheraton

Excellent(93%) From 19 travellers
Excellent
12
Good
7
Average
0
Poor
0
Terrible
0
Below are independent comments from 19 of our travellers who have visited Four Points by Sheraton, and have kindly agreed to share their thoughts.

They do not necessarily represent the views of Expert Africa.
Mr D. from Penrith
Arrived on: 17-Feb-2020 Stayed for: 1 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent

Four Points by Sheraton review

very good

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Mr V from Texas
Arrived on: 24-Jan-2020 Stayed for: 1 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Activities:
Average
Average
Facilities:
Excellent
Excellent

Four Points by Sheraton review

This is a nice airport hotel for one to recharge after a long flight. We spent one night here after a late evening arrival in Nairobi.

The breakfast buffet the next morning was good, and the staff were all helpful and friendly.

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The lechwes from Lowestoft
Arrived on: 23-Jan-2020 Stayed for: 1 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Good
Good
Food:
Good
Good

Four Points by Sheraton review

Very good place to use as stop over handy for the airport

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Mr & Mrs E from Norfolk
Arrived on: 23-Jan-2020 Stayed for: 1 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent

Four Points by Sheraton review

Very welcoming.
Close to the airport.
Very comfortable rooms and a good variety of food for breakfast.

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Mr & Mrs A from Bridport
Arrived on: 19-Jan-2020 Stayed for: 1 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Good
Good

Four Points by Sheraton review

By nature of the schedule this was a short stay - arriving late on the Sunday night and leaving promptly Monday morning. The room was terrific (and deserved a longer stay) and the staff were friendly and efficient. Breakfast was good with an excellent selection of foods.
However, generous though the offer was, we felt that the dinner offered to us on arrival at 23:00hrs, and, apparently, part of the Expert Africa deal, was unnecessary. The hour was late, British Airways had fed us (sort of) and we needed to be up early the next morning, so the idea of settling down to a dinner was not appealing.

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Expert Africa comments

We rather agree that settling down to dinner at 11pm was too much. We booked these travellers on Bed & Breakfast, so the unexpected dinner was most likely a lucky (or unwelcome!) misunderstanding by staff. Being a busy airport hotel, the Four Points tends to have snacks and full meals available 24/7 (at extra cost), and Expert Africa can't guarantee that all our overnight travellers will be offered a full dinner free of charge.

Mr RT from Sutton
Arrived on: 17-Jan-2020 Stayed for: 1 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Good
Good

Overnight stay at Four Points Sheraton

Very convenient, only 5 minutes from the terminal. We enjoyed drinks at the roof top bar on arrival and a good breakfast the following morning. Service was very good, and the rooms were clean and modern.

We returned at the end of the holiday, when we had a few hours to wait before our flight home, and enjoyed drinks and dinner.

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Mr M. from Montreal
Arrived on: 16-Jan-2020 Stayed for: 1 nights
Overall:
Good
Good
Location:
Excellent
Excellent
Rooms:
Good
Good
Service:
Good
Good
Food:
Good
Good
Facilities:
Good
Good

Four Points by Sheraton at Nairobi

The hotel was very conveniently located near the airport. I got to my room quickly after a long flight from Montreal through Amsterdam. The room comfortable and clean.

The only negative I experienced was that the body wash and shampoo dispensers on the shower were empty and there was none supplied in individual containers either.

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Ms M. from London
Arrived on: 4-Jan-2020 Stayed for: 1 nights
Overall:
Good
Good
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Good
Good
Food:
Good
Good
Facilities:
Excellent
Excellent

A very comfortable and convenient first night

We spent the first night there and also went back there, rather than to the Ole Sereni on our last. Half day in Nairobi.

Our room was smart and comfortable, the breakfast was plentiful and good, although the food on our last day was fairly mediocre.

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Dr Z from USA
Arrived on: 10-Dec-2019 Stayed for: 1 nights
Overall:
Good
Good
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Good
Good
Food:
Poor
Poor

Convenient but don’t eat here

Very convenient to Nairobi international airport, so we stayed here on our last night.

The rooms were nice and the food awful. So don’t make our mistake, eat out.

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Ms C. from Saint Louis
Arrived on: 25-Oct-2019 Stayed for: 1 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Food:
Good
Good

Four Points by Sheraton review

The big plus of this hotel was that it was within the airport compound.

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