Africa: Reviews from our travellers

"It was excellent - we have wonderful memories of a really fabulous part of Africa to make our anniversary a date to remember.

Suggestions to help us improve our trips or our service:

You have a very good reputation in the camps as they like the fact that each person in the Expert Africa team is an expert on the country they deal with. We wouldn't book with any one else for an Africa trip." Read full review: 10 nights in Africa; 5 on a Tanzania safari

"A very enjoyable holiday with the highlight the whole Camp Hwange experience. Victoria Falls was well worth seeing particularly when staying at the Vic Falls Hotel, a lovely old world hotel supplying excellent modern services.With hindsight I would now tailor the trip to include one more night in Camp Hwange and one less in Amalinda.

I am strongly recommending this to my family and hope they can enjoy this experience next year." Read full review: 12 nights in Africa; 10 on a Zimbabwe safari

"The overall experience exceeded my expectations. I was unusually critical of each place we stayed but it is only because you asked for feedback. I mentioned that Waterberg plateau camp rooms had cockroaches but is it fair to expect a place in the middle of a desert in Africe to not have bugs? The only things that would prevent me from going back to the Waterberg camp was the baboons, not the bugs.

I dealt primarily with Saskia Adye, but she wasn't on your list of team members so I chose her sister instead.

Suggestions to help us improve our trips or our service:

The service was excellent! The only thing I would suggest (and Saskia made have mentioned this but I didn't hear her) was to be prepared for cold weather, especially during early morning game drives. I wasn't prepared for such cold weather in the mornings and suffered a bit until the sun came up. A warm coat, gloves, scarf and a hat would have been nice and easy to pack." Read full review: 19 nights in Africa; 19 on a Namibia trip

"Hard work. Not as rewarding as our first trip to Namibia but still fun.

Suggestions to help us improve our trips or our service:

Advice on where to buy pulas was not good. Windhoek airport does not stock pulas in any of the three exchanges. Bank in Namibia (4 tried) also don't sell pulas. Finally bought them in Botswana at Barclays. Other point is that Windhoek airport exhanges do not take travellers cheques." Read full review: 18 nights in Africa; 11 on a Namibia trip

"Namibia is a special country in so many ways. The people are warm and welcoming, obviously proud of their country (and rightly so) and in touch with the environment in a way you don't see very often.

There is so much space, game, sun, fun, it would be easy to write a book about it!

It will be hard to better this holiday.

Suggestions to help us improve our trips or our service:

Just keep on doing the same excellent job. You made our trip special." Read full review: 16 nights in Africa; 12 on a Namibia trip

"My trip was far too short, by necessity, but I still had a really fantastic time and was not disappointed by the opportunities to see the wildlife, which was out of this world. I loved the raw, open feel of the tented camp, and by my standards, the camp and service were fantastic.

Richard Trillo did a fantastic job to get a wonderful trip sorted in a remarkably short time." Read full review: 2 nights in Africa; 2 on a Kenya safari

"another fine trip and Shiwa was an excellent add-on as so different.
Please can we talk about 2014 possibilities especially about some info we have on Zimbabwe and Kafue from other guests we met." Read full review: 15 nights in Africa; 14 on a Zambia safari

"The trip was wonderful from start to finish and thank you to Maruska for her brilliant organisation and in depth knowledge of the region.

The combination of Zambia with Namibia worked very well, as we were able to spend time in one of the prime game viewing areas of Africa as well as have the freedom to see things for ourselves once we had the use of our vehicle. We will be back as soon as we can!

Suggestions to help us improve our trips or our service:

The only suggestion we would have for improving our itinerary would be to spend 2 days driving across Etosha national park rather than one, and staying in the intermediate camp. This would allow more time for game viewing while making the transit on what were quite rough roads.

On the other hand, the gravel road to Waterberg plateau was much better than expected and only took about 20 minutes to transit.

Overall, we were very glad that we had upgraded from a standard car to a SUV." Read full review: 23 nights in Africa; 8 on a Namibia trip

"Excellent second trip to Namibia where we explored north of Windhoek, covering Etosha and Damaraland. Our previous visit was south of Windhoek to Kalahari, Fish River Canyon and Sossusvlei. Both were equally fabulous for scenery and animals.

It was brilliant seeing the wildlife at the waterholes in Etosha from our car and also at the waterholes in the various lodges we stayed in. The service everywhere in Namibia was excellent and very friendly.

No wonder Namibia has featured strongly for a number of years in the world's top ten countries to visit by readers of the Wanderlust travel magazine.

The garden route in South Africa, following Namibia, was a little tame and too touristy in comparison although it was great seeing whales in the bay at Hermanus. The food and wine in S.A. is extremely good and cheap in comparison to the UK.

Suggestions to help us improve our trips or our service:

My husband thinks I should be paid for completing this feedback! It was a bit time consuming due to the number of lodges we stayed in over a three week period - it becomes a job to remember them all clearly.

Having said that the trip was brilliantly organised by Gwynneth and we will be contacting her again for our next trip in a couple of years time." Read full review: 22 nights in Africa; 12 on a Namibia trip

"We love Ruaha and will doubtless go back in the future, Having been twice we will probably not return to Zanzibar although it is convenient for the beach following a week in the Tanzanian Parks. The atmosphere in Z is not great and I have a strong suspicion that a lot of people resent tourists.

I would not recommend transit through Nairobi try to fly direct to Dar.

Congratulations to Fox who held the flight (KA were late) so that we could connect to Jongomero.

Suggestions to help us improve our trips or our service:

No. I will use you again." Read full review: 13 nights in Africa; 6 on a Tanzania safari