Reviews of trips to Livingstone & Victoria Falls
567 holiday reviews from our travellers of holidays which include Livingstone.
Mr M & Mr E
USA
"Botswana Safari"
I visited Botswana and 1 other country between 1 Jan 2011 and 12 Jan 2011
"It was a great trip that I enjoyed completly. Nothing to complain about
All was good" Read full review: 11 nights in Africa; 8 on a Botswana safari
All was good" Read full review: 11 nights in Africa; 8 on a Botswana safari
Overall trip
Excellent
Mr N & Ms S
Zambia
""
I visited Zimbabwe and 1 other country between 26 Dec 2010 and 10 Jan 2011
"We booked this trip (unusually for us) at very short notice but EA was able to come up with an itinerary which totally matched our parameters and which worked out extremely well (including the potentially tricky issue of crossing the Zam/Zim border twi ce with different carriers on each side). We were very happy with the whole experience
Suggestions to help us improve our trips or our service:
As mentioned in feedback from previous trips we do think the website could be usefully updated more frequently. But we would congratulate you on the 2011 brochure which is a step up from the still very good 20010 version." Read full review: 15 nights in Africa; 10 on a Zimbabwe safari
Suggestions to help us improve our trips or our service:
As mentioned in feedback from previous trips we do think the website could be usefully updated more frequently. But we would congratulate you on the 2011 brochure which is a step up from the still very good 20010 version." Read full review: 15 nights in Africa; 10 on a Zimbabwe safari
Overall trip
Excellent
The R group
London
"A wonderful trip!"
I visited Zambia between 28 Nov 2010 and 6 Dec 2010
"Zambia continues to be one of the great holiday destinations.
The level of professionalism seems to increase each time I visit, and the people, with their charming and helpful attitudes, make a holiday there very special There are too many members of staff in the lodges to mention individually, but our thanks go out to them all for making our stay with them memorable in every way.
Thank you, Lucy, for organising everything, and I will certainly be in touch when organising my next trip to Africa.
Suggestions to help us improve our trips or our service:
No, you seem to have covered everything." Read full review: 8 nights in Africa; 7 on a Zambia safari
The level of professionalism seems to increase each time I visit, and the people, with their charming and helpful attitudes, make a holiday there very special There are too many members of staff in the lodges to mention individually, but our thanks go out to them all for making our stay with them memorable in every way.
Thank you, Lucy, for organising everything, and I will certainly be in touch when organising my next trip to Africa.
Suggestions to help us improve our trips or our service:
No, you seem to have covered everything." Read full review: 8 nights in Africa; 7 on a Zambia safari
Overall trip
Excellent
Dr & Mrs L
Lyndhurst
"A wonderful trip"
I visited Botswana and 2 other countries between 1 Nov 2010 and 13 Nov 2010
"We had fantastic safaris and a great trip to Victoria Falls where we would recommend the helicopter ride.
All the arrangements went like clockwork and the transfers were all on time and the staff excellent.
Thank you Expert Africa for making it so enjoyable and trouble free we will certainly recommend you to our friends.
Suggestions to help us improve our trips or our service:
We were happy with your service and have no specific comments." Read full review: 12 nights in Africa; 3 on a Botswana safari
All the arrangements went like clockwork and the transfers were all on time and the staff excellent.
Thank you Expert Africa for making it so enjoyable and trouble free we will certainly recommend you to our friends.
Suggestions to help us improve our trips or our service:
We were happy with your service and have no specific comments." Read full review: 12 nights in Africa; 3 on a Botswana safari
Overall trip
Excellent
Mr & Mrs D
Twickenham
"Overview"
I visited Botswana and 1 other country between 30 Oct 2010 and 13 Nov 2010
"One of the best, if not THE best holiday we've ever had. (Only thing missing was exercise, but not much chance of that.)
Game viewing bit disappointing at Lebala with hindsight but as virgins we still enjoyed it. Rooms and camp very good.
Little Kwara very enjoyable.
Nxabega stood out though, as a superbly-run camp, with a truly wonderful atmosphere. Grant and Dimari really set the benchmark.
Game best at Sandibe but what a miserable dump by comparison to Nx.
The transfer processes worked very well and once we knew the score, we relaxed totally about moving from camp to camp, and this really helped make the whole thing more enjoyable compared to hacking around India or wondering if the planes would fly in South America.
Zimbabwe day trip was worth it although we got stitched up by Zambia immigration, they hadn't given us a multiple-entry, only a double entry visa but this was not clear.
Suggestions to help us improve our trips or our service:
Take note of any unusual situations (eg airstrip down) and set expectations accordingly.
Check game viewing status / concession conditions closer to the off, maybe it would be better to switch (eg Lebala was only worth 2 nights due to so much empty burnt scrub).
Transfer from Livingstone to Lebala took a while; no food on the Proflight transfer, no food opportunities at Livingstone airport (only coffee) or en route (Kasane airport not selling food) so we were starving by the time we got to Lebala; it would have been good to arrange some opportunity to eat or buy food at some point. Maybe include a visit a cafe / restaurant in Kasane town, as there is plenty of time ?" Read full review: 14 nights in Africa; 11 on a Botswana safari
Game viewing bit disappointing at Lebala with hindsight but as virgins we still enjoyed it. Rooms and camp very good.
Little Kwara very enjoyable.
Nxabega stood out though, as a superbly-run camp, with a truly wonderful atmosphere. Grant and Dimari really set the benchmark.
Game best at Sandibe but what a miserable dump by comparison to Nx.
The transfer processes worked very well and once we knew the score, we relaxed totally about moving from camp to camp, and this really helped make the whole thing more enjoyable compared to hacking around India or wondering if the planes would fly in South America.
Zimbabwe day trip was worth it although we got stitched up by Zambia immigration, they hadn't given us a multiple-entry, only a double entry visa but this was not clear.
Suggestions to help us improve our trips or our service:
Take note of any unusual situations (eg airstrip down) and set expectations accordingly.
Check game viewing status / concession conditions closer to the off, maybe it would be better to switch (eg Lebala was only worth 2 nights due to so much empty burnt scrub).
Transfer from Livingstone to Lebala took a while; no food on the Proflight transfer, no food opportunities at Livingstone airport (only coffee) or en route (Kasane airport not selling food) so we were starving by the time we got to Lebala; it would have been good to arrange some opportunity to eat or buy food at some point. Maybe include a visit a cafe / restaurant in Kasane town, as there is plenty of time ?" Read full review: 14 nights in Africa; 11 on a Botswana safari
Overall trip
Excellent
Mr & Mrs G
Northants
"Fantastic trip!"
I visited Zambia between 13 Oct 2010 and 24 Oct 2010
"Everything ran very smoothly – we were very well looked after and didn't have to worry about any of the transfers at all. However the transfer from Lusaka to Royal Airstrip was a bit confusing as you arrive in Lusaka after overnight flight to near chaos in Lusaka airport. But we had been in the area before.
Overall we expected a repeat of our last trip which had been amazing – we were not disappointed
Suggestions to help us improve our trips or our service:
SmaIl comment - I think pictures depicting the rooms at the lodges should include all standards to avoid disappointment on arrival – all brochures and lodge websites show the honeymoon suite! And all tents at Chiawa [except the honeymoon tent] were superior, superior to what?" Read full review: 11 nights in Africa; 9 on a Zambia safari
Overall we expected a repeat of our last trip which had been amazing – we were not disappointed
Suggestions to help us improve our trips or our service:
SmaIl comment - I think pictures depicting the rooms at the lodges should include all standards to avoid disappointment on arrival – all brochures and lodge websites show the honeymoon suite! And all tents at Chiawa [except the honeymoon tent] were superior, superior to what?" Read full review: 11 nights in Africa; 9 on a Zambia safari
Overall trip
Excellent
Ms M
Ottershaw
"My Trip of a Lifetime!"
I visited Botswana and 1 other country between 10 Oct 2010 and 29 Oct 2010
"From the moment I chose Expert Africa to book my trip with and met Lucy Copson who arranged my itinerary it has been incredible. I would never book a trip to Africa with anyone else but the EXPERTS! I did a lot of research and contacted at least 6 other companies, none of them compared on any level.
Lucy organised my trip using her incredbile knowledge and customer service skills. It took a while to finalise the trip but not once did I feel under any pressure. Some of the other companies were very pushy and just seemed to want your booking. All my queries were responded to promptly and I could never have organised such a fantastic experience without her help. Expert Africa are the best travel company I have ever dealt with. If you are thinking of travelling to any of the destinations that EA provide then don't hesitate to put them at the top of your list.
THANK YOU! THANK YOU! THANK YOU!
Suggestions to help us improve our trips or our service:
The Northern Botswana Mobile Safari can be undertaken in the reverse order I did. My only suggestion is scrap that and keep it from Kasane to Maun only.
The only other very small point is that I asked Lucy about organising a bean bag for the safari. I was told that this was not an option but the Letaka site does offer this. Fortunately one of the couples on the trip had ordered two so they kindly let me use on of them. It would have been a real issue for me not having one." Read full review: 19 nights in Africa; 7 on a Botswana safari
Lucy organised my trip using her incredbile knowledge and customer service skills. It took a while to finalise the trip but not once did I feel under any pressure. Some of the other companies were very pushy and just seemed to want your booking. All my queries were responded to promptly and I could never have organised such a fantastic experience without her help. Expert Africa are the best travel company I have ever dealt with. If you are thinking of travelling to any of the destinations that EA provide then don't hesitate to put them at the top of your list.
THANK YOU! THANK YOU! THANK YOU!
Suggestions to help us improve our trips or our service:
The Northern Botswana Mobile Safari can be undertaken in the reverse order I did. My only suggestion is scrap that and keep it from Kasane to Maun only.
The only other very small point is that I asked Lucy about organising a bean bag for the safari. I was told that this was not an option but the Letaka site does offer this. Fortunately one of the couples on the trip had ordered two so they kindly let me use on of them. It would have been a real issue for me not having one." Read full review: 19 nights in Africa; 7 on a Botswana safari
Overall trip
Excellent
MrW & MsM
Seattle
"A wonderful trip"
I visited Botswana and 1 other country between 5 Oct 2010 and 11 Oct 2010
"Lucy did a great job setting up our honeymoon. She made excellent recommendations and we were happy with the cost.
I would highly recommend Expert Africa to anyone who wants a customized African vacation without having to do the legwork. Things went smoothly" Read full review: 6 nights in Africa; 4 on a Botswana safari
I would highly recommend Expert Africa to anyone who wants a customized African vacation without having to do the legwork. Things went smoothly" Read full review: 6 nights in Africa; 4 on a Botswana safari
Overall trip
Excellent
Mr S & Mrs I
London
"Fantastic Time!"
I visited Botswana and 1 other country between 2 Oct 2010 and 13 Oct 2010
"A really great trip which takes you away from normal life so that you completely relax.
Looking foward to going back in future.
Suggestions to help us improve our trips or our service:
- We think two days at a camp is too short, you just get there and have to leave. I would recommend minimun stay of 3 nigjhts.
- Try and keep the same airline for the flight, we nearly missed our connection due to SA Airways delay and did not get out luggage for 24 hours. We also met a number of people who lost theirs for up to five days due to issues with Air Botswana/South Africa.
- Linyati, mention the bugs as they were really bad!" Read full review: 11 nights in Africa; 7 on a Botswana safari
Looking foward to going back in future.
Suggestions to help us improve our trips or our service:
- We think two days at a camp is too short, you just get there and have to leave. I would recommend minimun stay of 3 nigjhts.
- Try and keep the same airline for the flight, we nearly missed our connection due to SA Airways delay and did not get out luggage for 24 hours. We also met a number of people who lost theirs for up to five days due to issues with Air Botswana/South Africa.
- Linyati, mention the bugs as they were really bad!" Read full review: 11 nights in Africa; 7 on a Botswana safari
Overall trip
Excellent
The H Family
Swanmore
"Good africa!"
I visited Zimbabwe and 1 other country between 1 Oct 2010 and 16 Oct 2010
"We had never visited sub saharan africa before and had real concerns about safety especially taking the whole family in one group to celebrate my husbands 60th.
We can only summarise by saying it was fantastic and will be planning something again - this time they will all have to pay their own way though. The mix of freedom, planning and excitement made the experience unforgettable.
Chris and Claire were very helpful and knowledgeable and gave us great reassurance personally speaking to several of the party individually.
Suggestions to help us improve our trips or our service:
Make it clear in your advisory pamphlets that it is serious hot in October and make sure you do read all the emails customers send so all the details get included right at the beginning. The short time scales we set you were incredibly tight and the schedule you created was faultless - thank you" Read full review: 15 nights in Africa; 8 on a Zimbabwe safari
We can only summarise by saying it was fantastic and will be planning something again - this time they will all have to pay their own way though. The mix of freedom, planning and excitement made the experience unforgettable.
Chris and Claire were very helpful and knowledgeable and gave us great reassurance personally speaking to several of the party individually.
Suggestions to help us improve our trips or our service:
Make it clear in your advisory pamphlets that it is serious hot in October and make sure you do read all the emails customers send so all the details get included right at the beginning. The short time scales we set you were incredibly tight and the schedule you created was faultless - thank you" Read full review: 15 nights in Africa; 8 on a Zimbabwe safari
Overall trip
Excellent
567
reviews of Livingstone by travellers since August 2007
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