Reviews of Giraffe Manor
Wildlife sightings and reviews
23 independent comments and wildlife information from our travellers who have visited Giraffe Manor and kindly agreed to share their thoughts. They do not necessarily represent the views of Expert Africa
"Giraffe Manor review"
"Not a hotel... is a experience "
"An amazing end to our trip"
The staff were attentive and helpful. Everything was clean and plush surroundings made for a wonderful end to our trip.
There is not much (not surprisingly) on site, however the team provided a minibus for free to take us to the David Sheldrick Centre. " See all these reviews: 4n in Rwanda; 2n in Kenya
"Giraffe Manor review"
"A fun experience"
"not the highlight id expected"
on arrival I was taken into the house and told that I wasn't going to be shown around as its early and the place is untidy. i was never shown around in the time I was there, it really didn't look untidy to me but as I was taken up to my room I noticed something on the stairs carpet, possibly a dead moth, whatever it was, it was still there when I left 3 days later.
I hadn't sleep well on my first night as i was cold, i mentioned it to another couple staying there and they said they had a hot water bottle in their bed, i got mine on the 2nd night but it wasn't very hot and made no difference. I also returned to find stains in my bathroom sink, presumably cleaning liquid that had been poured in and then not cleaned. the shower doors are absolutely filthy, water runs off a clean shower door, these haven't been cleaned in some time.
on the last morning I had to pay for a taxi to take me where I was going as apparently there weren't any cars available! as I left I saw a driver hanging around. he may have been about to go out but I had been sitting for well over an hour waiting for a phone call to make arrangements for me. when I got into my taxi he informed me he had also been booked to take me to my evening hotel. It seems the manor were not providing any transport for me on my last day. as I was about to leave Kenya I didn't have much money left and hadn't budgeted for 3 taxi fares.
Also before I left I was sitting with another guest who was leaving to go to the airport. she was offered a packed lunch to take with her, I wasn't leaving the manor for a flight. I was going to be volunteering at the local dogs home for the day and although the other guest was offered a packed lunch in front of me, I wasn't offered the same courtesy.
The food was lovely, I had mentioned a vegan diet when I booked back in November. while I'm not a strict vegan I don't eat dairy, I had been told almond milk was available. I never got any. I shared dairy milk with other guests. when I asked for dairy free yogurt I was told they didn't have it. Out of the 3 days I was there I was given strawberries in a vinegary sauce twice!
On my last night the staff went around the dinner table asking people how they wanted their steak cooked. I'm not sure how much notice was taken as a steak was put in front of me, I passed it to the lady next to me, and another steak was promptly put in front of me again. I also seemed to miss the afternoon tea without leaving the building. a plate was wafted under my nose one day and quickly whisked away as soon as id taken one crisp never to return!
For the amount of money it costs to stay there I would expect a change of sheets every day, they weren't changed at all in the 3 days. I also went from having two towels to one! I knew I'd forget to ask for another so I was unable to have a shower before dinner and again at breakfast
I also don't like name dropping, I'm really not impressed by it and the fact that both Madonna and president Obama have been refused by the manor means nothing to me. I don't care which superstar has been there or not been there.
I had booked a room with the balcony and soon realised I had to be down on my knees to feed giraffes through the gap at the bottom of the railing as they couldn't reach.
While I think the manor is beautiful and feeding the giraffes through the window during breakfast is quite something, I really don't think its worth the money it costs and sadly it wasn't the highlight I was hoping for.
It has to be said that the staff were great, polite, funny and helpful. I love that they remember and use your name, (I wasn't looking forward to being called madam for the duration.
on a more positive note, feeding the giraffe at breakfast was great. also sitting in front of the fire with a drink and chatting with new friends was lovely. just as lovely to sit outside and feed the giraffes before dinner but it was a tad cold for me and I didn't have warm clothes with me.
having a car and driver to take me from craft shop to bead shop and anywhere in between was helpful too.
Richard Trillo [Ed: of Expert Arica] is a superstar, incredibly helpful with all matters Kenya and I never felt any question was too stupid.
having said all of the above I did enjoy my time at the manor and its been a great experience." See all these reviews: 3n in Kenya
Staff and service could not have been better and the food was great. They took the time to organise trips for us while we were there and everything went very smoothly." See all these reviews: 6n in Tanzania; 4n in Kenya
"Unforgettable experience at Giraffe Manor"
If we didn't have the Jock room with the giraffes waking us in the morning, it probably wouldn't have been as amazing." See all these reviews: 4n in Tanzania; 4n in Rwanda; 3n in Kenya
"A lovely treat"
After unpacking and a reviving shower I was escorted to the Giraffe Centre where one of the volunteers introduced me to Betty the giraffe and showed me how to feed her. At 5pm the Centre closes and the giraffes drift up to the Manor to be fed from the Terrace. Even if you're not staying at the Manor, you can arrange to have afternoon tea on the terrace and join in the feeding.
Later I had a beautifully-cooked dinner followed by coffee on the terrace by the light of the full moon. Magical ! Early the following morning I had giraffes at my bedroom window and fed them again through the breakfast-room windows. Overall a lovely treat and fantastic start to my holiday." See all these reviews: 13n in Kenya
"Giraffe Manor review"
There are no locks on the room doors ( well only from inside) You can help yourself to drinks in the lounge.
Betty's room is the best room as it has a balcony that the giraffes visit in the morning ( if you tempt them)
The room we had was lovely - (Jock) . But the bathroom is not perfect - the toilet and bath both need re-surfacing , although I do appreciate they are probably original features and therefore very old.
However there were real roses in the room which was lovely and a hairdryer in a drawer!!
There was a glass decanter for the drinking water and a safe in the room .
We arrived for lunch which was lovely and we had it outside in the courtyard
Then - we met the giraffes (5pm ) outside the front of the house. I didn't realise we would be able to feed them in the evening as well as the morning - so that was a nice surprise. We all had great fun taking photos and feeding the giraffes ( and warthogs)
We were able to feed them from our room window also. The grill on the front of the window makes it difficult to lean out though.
Later, we were walked to the giraffe sactuary by some staff - and entered via a particular gate ( so you don't have to pay)
We met some giraffes , fed them some food. You can buy childrens drawings there. There Is a small tourist souvenir shop.
Meals were good, drinks were included.
Breakfast with the giraffes was at 6:30- Bettys room upstairs got them first - but then they came to the breakfast room later.
The manor has it's own shop which is quite expensive for some items. I saw a lovely silver giraffe pendant there that I wanted but was too dear. Later I saw it in a shop in the local area ( Utamundi I think ?) and it was considerably cheaper.
Also saw the giraffe tealight holders that they have on the table at dinner in a local shop which was much cheaper than at the manor's shop.
The morning visit in the breakfast room went on for ages and we took lots of photos.
The staff also take photos for you but some are more skilled at photography than others ! - be aware many photos will probably be discarded when you get home. I thought the breakfast room would be very busy but it was quite a calm affair with plenty of time with the giraffes. Only six tables - so plenty of room to move around to different windows.
Ed was the nicest giraffe :)
The annexe is built to match the main house and seemed very nice. It has it's own lounge and dining room but people staying there joined us for dinner in the main house. They found no problem with staying there rather than the main building.
Heard they do have non-residents for afternoon tea and also dinner if they are not full BTW.
" See all these reviews: 12n in Kenya
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