Spitzkoppen Lodge

Reviews of Spitzkoppen Lodge

Excellent(95%) From 11 travellers
Excellent
8
Good
3
Average
0
Poor
0
Terrible
0
Below are independent comments from 11 of our travellers who have visited Spitzkoppen Lodge, and have kindly agreed to share their thoughts.

They do not necessarily represent the views of Expert Africa.
Mr J. from Bedford
Arrived on: 4-May-2018 Stayed for: 1 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Activities:
Good
Good
Facilities:
Excellent
Excellent

Fantastic accommodation,location,staff & food

The landscape as you approach the lodge once inside the main gate is spectacular and look out for the wild horses grazing nearby. Vehicles are left at the main lodge complex and you are driven by buggy over raised walkways to your accommodation. The well equipped and spacious chalets are set amidst the lunar landscape with views from the balcony out over the plain. The winds here are strong and we kept windows closed to stop the dust from entering. You can either walk along the boardwalks or arrange to be driven to and from the main camp area serving meals. Food is delicious with a varied selection on offer (buffet). The staff are friendly and polite with the manageress coming over to speak to all guests individually and welcome them to the lodge.

With hindsight we would have stayed longer than one night here to give us the opportunity to explore the location more. We did go on the early morning activity watching the sun rise on the Spitzkoppe mountain and seeing the drawings and rock formations which we were introduced to by our very excellent guide who was clearly well versed in entertaining guests.

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Ms L - Queensland
Arrived on: 30-Mar-2018 Stayed for: 3 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Good
Good
Service:
Excellent
Excellent
Food:
Excellent
Excellent

The BEST scenery and lodge

Spitzkoppe had the best scenery in Namibia, and the best lodge for someone like me with special requirememts. The granite boulders were smooth like sandstone, and come in the most interesting shapes, with small trees growing out of the gaps. The mountains were made of rose colored rocks and rises majestically over the flat plains, and are visible hundreds of kms away.

The lodge is managed by Janine very competently. The staff here are the most competent and hard working I've seen anywhere on this trip, or virtually anywhere else I've travelled to. This is the only lodge that had virtually everything I had requested for my dietery need. The chef came to me with a plan for meals for the next 3 days upon my arrival, to check whether her plan suited me. She readily modified it during our discussion to suit me. It was amazing!

The rooms were good, and the transfer service between the restaurant and rooms were efficient.

The suggestions I have for improvement are:
• have non see through curtains ( one can only change in the bathroom at present), and there isn't enough feeling of privacy during daytime.
• provide a larger range of good for the buffet (I didn't eat from it but had seen it).
• have a more self explanatory map.
• put signs on main roads or intersections as many people getl lost in the area. I've read about this problem over the years. I don't undetstand why they haven't done anything about it.

But this place is a gem. I recommend staying 2 to 3 days.

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Mr A. from Alaro
Arrived on: 11-Jan-2018 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Good
Good
Activities:
Average
Average
Facilities:
Good
Good

Spitzkoppen Lodge review

The most incredible place- very beautiful.

Only comment is that they should offer some of the more classical activities such as sundowners on the property.

Otherwise excellent

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Mr D. from Farnham
Arrived on: 8-Jan-2018 Stayed for: 1 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Activities:
Good
Good
Facilities:
Excellent
Excellent

Absolutely superb - a 'must stay' experience!

Do not hesitate in experiencing this relatively new lodge. It is the perfect place for a spiritual boost in the wilderness. We only stayed one night, but would have loved an extra day here for a bit of quiet respite from an otherwise full-on exploration of Namibia. It provides luxury in the great outdoors.

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Ms C and Mr N - October
Arrived on: 3-Nov-2017 Stayed for: 1 nights
Overall:
Good
Good
Location:
Excellent
Excellent
Rooms:
Good
Good
Service:
Good
Good
Food:
Good
Good
Activities:
Average
Average
Facilities:
Good
Good

Spitzkoppen Lodge review

Lovely lodge and good location.

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Mr P & Mrs A - Namibia summer
Arrived on: 29-Sep-2017 Stayed for: 2 nights
Overall:
Good
Good
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Good
Good
Activities:
Good
Good
Facilities:
Good
Good

sptzkoppen

A very interesting place to visit. Quite extraordinary arrangement.

I enjoyed it very much, and a good place to be for the penultimate day, only 3 hours from Windhoek.

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Mr A. from Glasgow
Arrived on: 14-Sep-2017 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Good
Good
Activities:
Good
Good
Facilities:
Good
Good

Welcome to planet Spitzkoppen

From the buggy ride through the hills to the lodges, the stunning pool area, the beautiful fluid rock formations to the mighty Spitzkoppe itself, this place was a magical alien world.

The lodge had several activities to participate in, as well as guided walk and vehicle guided tours there were bikes to use to go on your own explorations and walking routes around the reserve.

The staff were very helpful and the only suggestion we had was for the main eating area to have a bit more atmosphere. With such beautiful surroundings it felt a bit starkly lit and quiet. But that is a minor suggestion in this great place.

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Ms A & Mr M - Nigeria Lagos
Arrived on: 5-Sep-2017 Stayed for: 2 nights
Overall:
Good
Good
Location:
Excellent
Excellent
Rooms:
Good
Good
Service:
Average
Average
Food:
Average
Average

Mixed Feelings..

We enjoyed the scenery, less visited location and sympathetic design of this Lodge, however feel that the overall visitor experience will improve once the property has perhaps been open longer.

I note that other reviewers have written very favorably about the property and I hope that my comments will be read in a constructive manner as this is how they are intended. I note that allowances need to be made for staff training and customer interaction and that balancing and managing expectations in such an environment is not easy.

On arrival at the main gate it took at least 30 minutes for us to be permitted to pass through the gates which was frustrating given that our names were on the security sheet and we showed the guard our booking voucher. He was repeatedly talking to somebody, presumably at the lodge, on the radio and eventually handed the radio to me and I reiterated our booking information. After sometime they agreed to permit us entry.

We were greeted by a guide with refreshments and information about the tours that were on offer and he said that if we wanted to take a tour then we would use our own vehicle which we thought was strange. There was no explanation as to exactly why that was. No map was given to us or was in the room to guide us on our own walks. This was handed to us the following day by the Manager/Owner as we were standing talking with her.

There were bicycles which were available to rent, but honestly I feel these should be complimentary although I note that it seems customary that all additional activities seem to be charged for in Namibia. Perhaps it is deemed necessary to be accompanied for safety reasons although I am not sure if it is mandatory that you take a guide with you.

Our guide took us to our room which was towards the end of the walkway in the golf buggy. We loved the style, design, decor and view and thought it was well equipped.

At no point was there any mention of a way to summon the buggy back to go to the main area should we not wish to walk, and at night after dinner we failed to be able to find anybody to take us back. We had not received any details of a schedule or timings of how and when we might make use of the golf buggy facility.

This is where torches in the room maybe useful as it seemed that only part way of the walkway was lit, or some form of telephone or other communication between the main lodge and the furthest rooms.

We stayed for two nights and unfortunately the first night was extremely cold and windy and wind also blew up from between the floorboards and whilst we did have warm clothing with us it was uncomfortable. I requested additional blankets which housekeeping brought.

There were two chairs outside however I have to say that these were not comfortable to while away a few hours enjoying the scenery on the deck. The addition of one or two loungers would have been great.

We felt that the dining room although in keeping with the design was not particularly welcoming and the bar area very sparse and simply functional. Maybe this is the idea but we felt that more could be made of that circular area with beautiful views. Dinner on both nights was fine, from recollection I think the main courses were buffet/hot plate style. Breakfast the first morning was cooked to order but the second was buffet style and hence cold. The waitress offered to order freshly prepared eggs but by this time we were ready to depart. There should be consistency.

There was no apparent all day tea and coffee station which was common in all other places we stayed, and the regular black coffee that I ordered after dinner appeared on the bill which given our experiences elsewhere I do not think it should.
After dinner tea and coffee should be complimentary. Wine selection was fine and reasonably priced.

We found the waiting staff to be very timid and reluctant and when ordering drinks at the bar were somewhat confused about what was available and how to make certain mixtures having to consult a piece of paper. This again will probably improve over time but their hesitation was noticeable to us. Dinner is also served quite early which again is not uncommon in the lodges, however this seemed to be so that the staff could be driven back to their villages and spend time with their families. This does not encourage guests to linger for an after dinner drink or just to enjoy the evening sky. I think there should be one waiting staff at least on site all the time.

Unique pool with lovely panoramic views. I am sure that it is beautiful sitting around the fire pit although was not lit whilst we were there. Granted the first night was windy but it probably could have been used the second night when there were more guests. The first night I think we were only six in total including us.

Wi-Fi was not connectable at all for us during our stay which was also fine, however the staff said that there is a connection which is obviously very sporadic.

Spitzkoppen is a unique place in a special environment and we are glad to have experienced it, and we sincerely wish the Lodge and its owners and staff continued success in a competitive industry.





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Mrs G - Northumberland
Arrived on: 16-Aug-2017 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Activities:
Good
Good
Facilities:
Excellent
Excellent

Stunning Spitzkoppen Lodge

Wow! We drove the sandy way from the Skeleton Coast to Spitzkoppen and so this took us longer than we hoped but what a place to arrive to at the end of the road to nowhere.

My children could not believe the 'tented camp' lodges and we felt we were in a proper luxury safari lodge. The location is a long way from anywhere but that is what makes it special. The scenery is unique and the guides were terrific. We were greeted with a refreshing iced tea and little golf buggies that take you and your luggage to your lodge.

The food was good and the pool was a little cold for some of us but the children managed to get in. You need to pay extra for guided trips which is fine and we took one guided trip and then used the map provided to take a long walk on our own. A little bit of climbing definitely makes it easier to appreciate this landscape but you don't have to climb if you don't want to or can't. The guided trips are probably fairly priced but felt a little expensive as we were a family of five.

A great place to visit and I hope these lodges last for many years.

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Family V - Belgium
Arrived on: 21-Jul-2017 Stayed for: 1 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Good
Good
Food:
Good
Good
Facilities:
Excellent
Excellent

Spitzkoppen Lodge: Magic place

What a magic appearance, this little pearl hidden between the boulders!

Beautifully laid out and set up and tastefully decorated place with friendly and helpful staff and delicious food.

Fairy-tale-like and beautifully lit boulders (at night) surrounding the cabins.

The pool is one of the most stunning, original and special pools I've ever seen.

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