Reviews of Brandberg White Lady Lodge
(69%) From 22 travellersThey do not necessarily represent the views of Expert Africa.
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Useful desert stopover
The lodge is a useful stop over between Darmaraland and Swakopmund and (in the season) sightings of desert elephant are regular and close. Unfortunately the elephant to do not travel through here until June and we were wrongly advised.
The cabin rooms were clean when we arrived but not cleaned the following day. They are very basic and there is no air conditioning and the fans operate for 10 minutes early evening and then the power runs out. Windows had panels of mosquito netting missing although there were mosquito nets on the single beds.
The lodge requires maintenance. the pool and seating around it needs care although the walled garden, populated by several active tortoises, is immaculate and clearly a work of love. Sunsets from the rocks above the hotel looking over the desert are spectacular.
The front desk staff were not helpful, restaurant staff were very pleasant.
There is singing from the local community/staff after dinner.
Expert Africa comments
We are very sorry that these travellers didn't get the chance to see desert elephants during their stay at Brandberg White Lady Lodge. At this time of year around the whole of southern Damaraland it can be tricky to find desert elephants as they often move off into the mountains. This can be even more pronounced at Brandberg due to the proximity to the mountainous areas. We did not portray this strongly enough when advising these travellers that this would be the case and will ensure that we do so in the future.
Lovely setting
The most memorable thing from White Lady Lodge is the spectacular Brandberg - the highest mountain in Namibia which forms the background.
The lodge is set in a nice and slightly eccentric desert garden. Accommodation in small individual spaced out cottages set in a sandy maze of desert bushes is basic but perfectly good.
Food was good - not quite excellent.
Brandberg White Lady Lodge review
The 23 km on the access track would be a real test for a non 4WD car, it's sandy, corrugated and rough.
The lodge itself was great though. The staff helpful, entertaining and the food good. The chalets were scattered through the surrounding bush and felt remote which we enjoyed, but may not suit everybody.
We didn't see any desert elephants though we knew they were in the camp, just saw their tracks in the morning. The chalets are in need of a little updating, but the chalet was very cool and the water heater was lit twice a day to provide hot water for us.
Brandberg White Lady Lodge review
The advantage to the White Lady Lodge is it close to the park and most amazing rock art in the world.
The main lodge area is very nice, but the rooms are simple and clean, nothing to be excited about.
A long way to travel to see nothing!
We asked to stay at Brandberg White Lady Lodge as we had previously enjoyed a stay there looking at the Desert elephants. However, when we arrived we found that the safari vehicle was off the road and it looked as though it had been for a while. The room was not ready and we had to wait which was curious because as far as we could tell there was only one other couple staying. The food was average and took a long time to serve. We did not like the room which was badly in need of updating. There was a general air of gloom about the place. So different from our previous experience. We left early the next day.
However we picked this hotel not Expert Africa so we only have ourselves to blame!
Brandberg White Lady Lodge
Original room was dirty and very badly maintained. The windows were cracked and there were bare electrical connections visible. The whole place had a feeling of neglect. We complained and were offered a 'studio' room instead. This was better and acceptable.
Trip did not run due to lack of animals to see. Compensated by the cute meerkats around the pool.
The evening meal (buffet) was simple but good. The staff were friendly.
Brandberg White Lady Lodge review
This lodge made a good stopping point between Swakopmund and Grootberg, I would class this as an average lodge but it was more than fine for a one night stay.
Read more about the whole safariBrandberg White Lady Lodge review
It it a great location at the foot of the Brandberg and the main building is a lovely lodge. We knew not to expect much, but chose the lodge as a convenient stop-over on our way to see the White Lady painting.
The rooms are basic, which we expected and did not mind, but staff were totally unfriendly (the only place during our trip where we felt that management just could not be bothered and staff therefore neither). The whole place looked unloved and uncared. There were caged animals both in the bar area and outside, which we did not appreciate.
It felt a shame that a potentially fab lodge was not performing to its full potential.
Convenient for visiting Brandberg White Lady
Lovely setting near Brandberg Mountain.
Basic ensuite room.
Dining room and bar staff all extremely helpful and friendly. Food was good. and enjoyed an excellent concert from the staff after dinner. Lodge owner helped with some further issues with the car hire.
Brandberg White Lady review
The staff here were very helpful, Magda sorted out a problem we had, arranging replacement wheels for our spares which had been stolen along the way.
We were disappointed with the rooms, extremely hot, fans only in some rooms and those that were there only operate when the generator starts up in the evening. The pool was not clean, rooms very tired and in need of repair. Shower temperature dependant on wood burner and didn't seem very adjustable.
Dinner was disappointing - note to self - never order fish in the middle of the desert!
We have always believed that acting responsibly is the only way to approach tourism and we're one of
the few companies to hold AITO's original coveted 5-star status for responsible tourism. It's a lead
that others are now following.
