Huab Lodge

Reviews of Huab Lodge

Excellent(90%) From 23 travellers
Excellent
14
Good
8
Average
0
Poor
1
Terrible
0
Below are independent comments from 23 of our travellers who have visited Huab Lodge, and have kindly agreed to share their thoughts.

They do not necessarily represent the views of Expert Africa.
Mr & Mrs F - Bristol
Arrived on: 27-Sep-2016 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Activities:
Excellent
Excellent
Facilities:
Excellent
Excellent

Milky Way at Huab

Wonderful stay - happy staff, knowledgable guiding, great rooms and food. Eating round a big table always a delight with the conversation flowing free.

With no moon the stars were amazing although we needed someone to tell us what we were looking at.

I think we enjoyed the service so much because it was such a contrast to Okaukuejo and Dolomite

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Mrs & Mr S - Kent
Arrived on: 5-Sep-2015 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Good
Good
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Activities:
Good
Good
Facilities:
Excellent
Excellent

Huab Lodge review

Food and service really good. Enjoyed the evenings around the communal dining table talking to the staff and other guests.

Very impressed by the cooking which included local African dishes which were introduced to the guests each evening by the catering staff in their own native language - a chance for us to experience the click dialect.

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Mr & Mrs R - Hereford
Arrived on: 3-Sep-2015 Stayed for: 2 nights
Overall:
Good
Good
Location:
Good
Good
Rooms:
Excellent
Excellent
Service:
Good
Good
Food:
Good
Good
Activities:
Average
Average
Facilities:
Good
Good

Our third visit to Huab

We were very much looking forward to returning to Huab,and its peace and quiet, and Jan's great knowledge of the plants and animals, so it was rather sad to find that he and Susie were away as Jan was due to have an operation.

However, the accommodation is really lovely with balconies overlooking the dry river bed, and the reception area attractive and welcoming as are the staff .

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Mr J - family trip to Namibia
Arrived on: 24-Aug-2015 Stayed for: 2 nights
Overall:
Poor
Poor
Location:
Good
Good
Rooms:
Poor
Poor
Service:
Poor
Poor
Food:
Poor
Poor
Activities:
Average
Average
Facilities:
Average
Average

Nothing special at Huab Lodge

Didn't particularly enjoy stay here. It was very crowded - the leaflet said only 16 people could stay, there were 26 guests when we were there - not good for everyone eating at the same time on the same table (with an additional child table).

The 4 of us were shown into one room initially, I said we had booked two rooms (I had already given them our accommodation vouchers). Another villa was found for us but away from the main lodges - no lock on door - only a rock to shut door, tiny bed, very tired bed linen, rusty basin etc. I asked to be nearer the children but was told we booked last (apparently??) so no space - just seemed a bit disorganised.

Our eventual room OK but pretty shabby and not nearly as nice as the other ones. For the second and final night we were asked if we wanted to move as someone had left but felt it not really worth transporting all our stuff. Also felt things such as drinks were pushed on you, e.g. if you asked for wine, you were given a bottle, not a glass.

You were not told price for laundry for example. Would be better if someone (not a guide) was in charge of welcoming visitors and explaining the system.

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Expert Africa comments

Both Expert Africa and Huab Lodge were very sorry to hear that these travellers did not enjoy their stay. We sent the above comments to the lodge and have addressed the issues in question.

When our travellers visited Huab, the lodge was fully booked and they had three families with young children staying. The lodge explained that although it is the busy season it’s unusual for them to have so many families staying at the same time. The lodge is very sorry that this overbooking impacted our traveller’s stay and will ensure that this situation will not happen again.

Huab confirmed that there had been an initial misunderstanding about the room allocation for our travellers and they tried to make amends by allocating them their honeymoon suite. However in hindsight this was not such good compensation because this was a family booking, and as such wanted rooms close together. They apologise for this oversight.

With regards to the drinks and laundry prices, Huab have taken these comments on board and were sorry if the travellers felt ill-informed or uncomfortable.

Mr. & Mrs W-J from Nottingham
Arrived on: 11-Aug-2014 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Activities:
Good
Good
Facilities:
Excellent
Excellent

Huab Lodge review

Comfortable spacious bungalows which stayed cool throughout the heat of the day. Excellent food accompanied by Jan’s choice of wines each evening. Amazing hospitality from Suzi and Jan, assisted by Brigitte and Salome and the three very friendly dogs.

Morning and afternoon drives did not produce large numbers of game though there were plenty of oryx about but the scenery and atmosphere were worth it. If you choose to take an early morning walk you will be accompanied by at least one of the dogs, but don’t be late as they will be chomping at the bit as departure time approaches!

We had a problem with a malfunctioning shower head which was replaced promptly while we were on our morning drive - amazing that previous guests had not reported it!

We followed the route from Outjo advised on the lodge’s website which saved us about 70km compared to the C39 and was on good gravel roads.

The usual board basis includes activities but, as we were arriving late afternoon and would be departing in the early morning we opted to pay for them separately. This may also be a good option for those not wishing to walk at 6am or go on two drives per day which did have an element of repetition.

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The R Family - San Diego
Arrived on: 7-Aug-2014 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Poor
Poor
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Activities:
Excellent
Excellent
Facilities:
Excellent
Excellent

Didn't want to leave it!

A bit too far from attractions.
An oasis ...beautiful , charming and intellectual
Nice activities and friendly atmosphere.
Great nature guide and fabulous dinners.
Individual attention and special care.
It was a wonder that with all that this place has to offer
Our shower wasn't working well and we woke up both nights because of sewer smell.

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Expert Africa comments

We forwarded these travellers' feedback to Huab Lodge who thanked them for their comments. They understand of course that location is a priority but feel that being remote gives them a sense of distance and adds to the experience.

As soon as the lodge were made aware of the shower problem they replaced the shower head, and are sorry that it was faulty.

As the lodge uses pit drains, sewerage smells can sometimes be a problem. However they are easily rectified and so this has now been attended to.

The lodge is happy that these guests gave such a good overall rating of their stay.

Mr. T & Ms. M - West Molesey
Arrived on: 10-Nov-2013 Stayed for: 2 nights
Overall:
Good
Good
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Good
Good
Food:
Good
Good
Activities:
Good
Good
Facilities:
Excellent
Excellent

good company at Huab but very hot!

Unfortunately Jan and Suzie were away at Swakop so missed the chance of reunion but the other guests here were good company especially Johann (resident well-being expert)

Drought conditions meant that animal sightings were limited.

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Mrs B from Hampshire
Arrived on: 16-Oct-2012 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Average
Average
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Activities:
Good
Good
Facilities:
Good
Good

Huab Lodge review

A warm welcome at Huab,a great place to relax which gives the feeling of being at home as soon as you arrive ,

.Jan and Suzi great hosts with lots of knowledge to share and opinions and information on all sorts of subjects.Sadly Yap was away having a new hip along with the chap who did the massages.The guide tried hard,but did not have the ease of Yap during the morning walk and the drive. But more oryx and small game than on my previous visit.There were not many other guests,well 2 one night and 3 the other 3 of whom had no English,so the meal was not as convivial as it may have been,but the food and wine were delicious and generous.

I think the decor in the rooms is maybe a bit tired,which is fine by me,but maybe a younger clientel may find it a trifle dated.

a bit of a niggle on the booking,I did discuss the package they have which they have which included the game drives,which I decided to have,and was on the invoice. I admit to not checking the voucher before I left,so we had to pay again when we were there because it wasn't on there.

Beautiful view fro the room,birds mountains and super stars.

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Mr & Mrs R - Hereford
Arrived on: 21-Sep-2012 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Activities:
Good
Good
Facilities:
Excellent
Excellent

Nice to be back with friends.

Huab Lodge has a lovely relaxing and peaceful atmosphere surrounded by hills and trees.Jan and Suzie and their staff are the most welcoming of hosts and the bungalows are cleverly designed to take full advantage of the position.

The food is the best we have experienced and Jans personal selection of wines is a bonus.

There seems to be more game than when we visited before, unfortunately the guides english was poor. Jan's morning walk however, should not be missed. This is full of information and anecdotes and his knowledge of wildlife is encyclopaedic.

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Mr P, Mrs A and master W - Gloucestershire
Arrived on: 21-Aug-2012 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Good
Good
Rooms:
Good
Good
Service:
Good
Good
Food:
Excellent
Excellent
Activities:
Good
Good
Facilities:
Good
Good

Huab Lodge review

After the amazing accomodation at Dolomite, first impressions of Huab was that it needed a bit of a refurb, but the warmth of the welcome makes up for what it lacks in luxury. Accomodation was spacious, comfortable and clean. The food was very nice, with home cooked food and lovely home made breads at breakfast. We had lots of fun at dinner, as we all dined around one table - it was declared UN night, as there was so many nations there. Everyone was especially lovely to our 5 year old, making him feel very welcome and showing him photos of giant snakes.

It was lovely to be able to walk out again after days in the car in Etosha, and we stayed in the Lodge's grounds for the day. If I was going to be critical I think the Lodge could do more to sort out some walking routes and maps for guests instead of encouraging guided walks and drives. I understand why it's done as it is, it just seems that there's a lot of untapped potential there for making Huab a walking destination.

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