Reviews of Huab Lodge
They do not necessarily represent the views of Expert Africa.
Huab Lodge review
Huab lodge consists of several lovely buildings, in a lovely location. Unfortunately the managing staff currently in place is not up to the standards reported for the original owners.
The junior staff, the dining room and cleaning staff are all excellent, very polite, helpful and professional. However, the caretakers and the lead guide present for our stay could benefit from supervision and/or training. The guide leading the sunrise walk brought three large dogs who ran wildly through the bush and shrubs while the guide made futile attempts to call them back. We were also strongly discouraged from asking any questions or stopping to look at birds that were not a a part of the established patter. The guide was knowledgable but inflexible and did not set a welcoming tone.
The other disappointment was the lack of any large game such as elephants.
The guide books report elephants to be common, but apparently this has not been true for years.
nice rooms and drive
Read more about the whole safari
Milky Way at Huab
Wonderful stay - happy staff, knowledgable guiding, great rooms and food. Eating round a big table always a delight with the conversation flowing free.
With no moon the stars were amazing although we needed someone to tell us what we were looking at.
I think we enjoyed the service so much because it was such a contrast to Okaukuejo and Dolomite
Huab Lodge review
Food and service really good. Enjoyed the evenings around the communal dining table talking to the staff and other guests.
Very impressed by the cooking which included local African dishes which were introduced to the guests each evening by the catering staff in their own native language - a chance for us to experience the click dialect.
Our third visit to Huab
We were very much looking forward to returning to Huab,and its peace and quiet, and Jan's great knowledge of the plants and animals, so it was rather sad to find that he and Susie were away as Jan was due to have an operation.
However, the accommodation is really lovely with balconies overlooking the dry river bed, and the reception area attractive and welcoming as are the staff .
Nothing special at Huab Lodge
Didn't particularly enjoy stay here. It was very crowded - the leaflet said only 16 people could stay, there were 26 guests when we were there - not good for everyone eating at the same time on the same table (with an additional child table).
The 4 of us were shown into one room initially, I said we had booked two rooms (I had already given them our accommodation vouchers). Another villa was found for us but away from the main lodges - no lock on door - only a rock to shut door, tiny bed, very tired bed linen, rusty basin etc. I asked to be nearer the children but was told we booked last (apparently??) so no space - just seemed a bit disorganised.
Our eventual room OK but pretty shabby and not nearly as nice as the other ones. For the second and final night we were asked if we wanted to move as someone had left but felt it not really worth transporting all our stuff. Also felt things such as drinks were pushed on you, e.g. if you asked for wine, you were given a bottle, not a glass.
You were not told price for laundry for example. Would be better if someone (not a guide) was in charge of welcoming visitors and explaining the system.
Expert Africa comments
Both Expert Africa and Huab Lodge were very sorry to hear that these travellers did not enjoy their stay. We sent the above comments to the lodge and have addressed the issues in question.
When our travellers visited Huab, the lodge was fully booked and they had three families with young children staying. The lodge explained that although it is the busy season it’s unusual for them to have so many families staying at the same time. The lodge is very sorry that this overbooking impacted our traveller’s stay and will ensure that this situation will not happen again.
Huab confirmed that there had been an initial misunderstanding about the room allocation for our travellers and they tried to make amends by allocating them their honeymoon suite. However in hindsight this was not such good compensation because this was a family booking, and as such wanted rooms close together. They apologise for this oversight.
With regards to the drinks and laundry prices, Huab have taken these comments on board and were sorry if the travellers felt ill-informed or uncomfortable.
Huab Lodge review
Comfortable spacious bungalows which stayed cool throughout the heat of the day. Excellent food accompanied by Jan’s choice of wines each evening. Amazing hospitality from Suzi and Jan, assisted by Brigitte and Salome and the three very friendly dogs.
Morning and afternoon drives did not produce large numbers of game though there were plenty of oryx about but the scenery and atmosphere were worth it. If you choose to take an early morning walk you will be accompanied by at least one of the dogs, but don’t be late as they will be chomping at the bit as departure time approaches!
We had a problem with a malfunctioning shower head which was replaced promptly while we were on our morning drive - amazing that previous guests had not reported it!
We followed the route from Outjo advised on the lodge’s website which saved us about 70km compared to the C39 and was on good gravel roads.
The usual board basis includes activities but, as we were arriving late afternoon and would be departing in the early morning we opted to pay for them separately. This may also be a good option for those not wishing to walk at 6am or go on two drives per day which did have an element of repetition.
Didn't want to leave it!
A bit too far from attractions.
An oasis ...beautiful , charming and intellectual
Nice activities and friendly atmosphere.
Great nature guide and fabulous dinners.
Individual attention and special care.
It was a wonder that with all that this place has to offer
Our shower wasn't working well and we woke up both nights because of sewer smell.
Expert Africa comments
We forwarded these travellers' feedback to Huab Lodge who thanked them for their comments. They understand of course that location is a priority but feel that being remote gives them a sense of distance and adds to the experience.
As soon as the lodge were made aware of the shower problem they replaced the shower head, and are sorry that it was faulty.
As the lodge uses pit drains, sewerage smells can sometimes be a problem. However they are easily rectified and so this has now been attended to.
The lodge is happy that these guests gave such a good overall rating of their stay.
good company at Huab but very hot!
Unfortunately Jan and Suzie were away at Swakop so missed the chance of reunion but the other guests here were good company especially Johann (resident well-being expert)
Drought conditions meant that animal sightings were limited.
Huab Lodge review
A warm welcome at Huab,a great place to relax which gives the feeling of being at home as soon as you arrive ,
.Jan and Suzi great hosts with lots of knowledge to share and opinions and information on all sorts of subjects.Sadly Yap was away having a new hip along with the chap who did the massages.The guide tried hard,but did not have the ease of Yap during the morning walk and the drive. But more oryx and small game than on my previous visit.There were not many other guests,well 2 one night and 3 the other 3 of whom had no English,so the meal was not as convivial as it may have been,but the food and wine were delicious and generous.
I think the decor in the rooms is maybe a bit tired,which is fine by me,but maybe a younger clientel may find it a trifle dated.
a bit of a niggle on the booking,I did discuss the package they have which they have which included the game drives,which I decided to have,and was on the invoice. I admit to not checking the voucher before I left,so we had to pay again when we were there because it wasn't on there.
Beautiful view fro the room,birds mountains and super stars.