Fish River Lodge

Reviews of Fish River Lodge

Excellent(93%) From 58 travellers
Excellent
43
Good
11
Average
3
Poor
1
Terrible
0
Below are independent comments from 58 of our travellers who have visited Fish River Lodge, and have kindly agreed to share their thoughts.

They do not necessarily represent the views of Expert Africa.
Ms A & Mr M from Lagos
Arrived on: 28-Aug-2017 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Good
Good
Service:
Good
Good
Food:
Excellent
Excellent
Activities:
Good
Good

Spectacular Location

After a very long often bumpy and lonely drive (since we saw almost no other vehicles since turning off the main road) you reach Fish River Lodge and are greeted with a view that is unparalleled in its uniqueness. Excellent because of the location, design and overall experience. Slightly uncomfortable by a lack of warmth in the room and an incident at the bottom of the canyon on the half day tour as mentioned below.

This is a beautiful lodge created in a design that is fitting with the landscape. Stunning pool and very welcoming communal area and dining room. The two fires were very welcome given the temperature. Wi-fi was supposedly available for guests in the communal areas but did not work at all during our stay.

Personally we thought all of the food was of a very good quality and selection given their location. I would imagine that ordering and storing takes some creativity. The all day tea and coffee station was appreciated and cakes and fruit in the afternoon. All staff that we interacted with were very pleasant and personable, although in discussion some expressed that it was not an easy place to work at due to the lengthy months before rotating their time off.

Rooms were in keeping with the design and torches were provided for use when necessary. Our torch did not work and nor did the replacement so they may want to consider upgrading those. Flasks for hot water for refreshments in the rooms were provided and replenished in the dining room. When waiting for the shower water to warm buckets are provided to catch the water which is then used by housekeeping.

It was extremely cold and windy during our stay and we felt this in the room. We had warm weather clothing with us but still very much felt the cold not helped by the wind. The information provided in the room stated that both heaters and hot water bottles were available, however when I requested a heater I was advised that they did not have any, however they did provide us with hot water bottles for the bed.

We opted to take the half day drive down to the canyon which included a packed lunch at the bottom. The drive was interesting and rough as expected.
I do think that they could have made more of the lunch spot and packed lunch provided. When we finally reached that area we were simply handed a paper bag of snacks plus a drink of our choice and directed down to where they felt it would be nice to sit. Unfortunately this was not especially clear as the guide had gone ahead but did not really wait to make sure that we were all (four of us) happily and comfortably following and this is where my husband unfortunately slipped and hurt his ankle. This could probably have been avoided if the guide had taken the lunch leaving us both hands to assist with the rocky terrain. Carrying a small pack, plus having both hands occupied was not ideal.

My husband was in quite a lot of pain and on our return to the vehicle the guide removed all the ice from the cool box and put it around his foot and tied with a towel. I do feel that their first aid box should be better equipped with stronger bandages and checked before each trip as the guide seemed surprised that it was not better stocked. Prior to departure from the lodge you are asked to sign a waiver for injury/damage which is fine, but they may want to re-think the way the lunch stop is arranged in order to avoid similar happening to somebody else, and honestly it would have been nice if somebody (or even the guide) had later come to check that all was fine as it should have been noted by the guide. I went to the reception later to see if they had a better bandage but they did not.

This did hamper a few things over the next few days, but thankfully no significant activities were affected during the remainder of our trip. Whilst my husband was resting I did take a short walk along the rim which was nice and easily marked.

Sundowner was good and in a very nice spot but again rather challenging due to the wind.
All in all it was a mixed experience but we are glad that we had the opportunity to experience such a unique lodge and environment.




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Expert Africa comments

We have followed up with the lodge managers, and as a result there have been discussions with the guide to make changes for the future.

Mrs N from Purley
Arrived on: 13-Jul-2017 Stayed for: 2 nights
Overall:
Good
Good
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Activities:
Average
Average
Facilities:
Good
Good

Stunning views

A great place to visit if time permits, nice views. Activities were rather expensive

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Mrs H from Leyburn
Arrived on: 8-Jul-2017 Stayed for: 3 nights
Overall:
Good
Good
Location:
Excellent
Excellent
Rooms:
Average
Average
Service:
Good
Good
Food:
Good
Good
Activities:
Good
Good
Facilities:
Average
Average

Fish River Lodge review

Superb location, friendly staff, very good guide (Cornelius). Spoilt by the lack of heating.

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Miss A from Okehampton
Arrived on: 22-Feb-2017 Stayed for: 3 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Good
Good
Activities:
Good
Good
Facilities:
Excellent
Excellent

Fish River Lodge- on the edge

Fantastic position - what a view from one's room! And what amazing rooms.... Just being there is really what it's all about. Walks are limited - albeit with superb views at the end of each.( More information about the still evident old farm site would make Walk 1 more interesting...)

Food delicious- with the best breakfast we had anywhere... Wonderful cocktails. Charming staff.

The sky at night is incredibly clear... star- gazing definitely another area of potential interest. And we would have loved to have had a film/ video of the geology etc of the canyon- something interesting to do after dinner. ( Apart from Hoanib, none of the other camps offered any such thing- a pity)

- - - - - - - - - - - - - - - - -

Whilst staying here these travellers took part in the day drive in to the canyon and commented:

The rugged drive to the canyon is fairly hair raising and fun- the driver/guide impressively intrepid! BUT once at the canyon, with the river in full flood, it was very limited... it was simply a look at the water, a snack out of a paper bag, then the same very rocky route back. We were back by 1.30.

I think they could have made much more of the whole thing- with a bit of an effort at a more special lunch- perhaps set up at the hiking camp base where there was some shade.... overall I think they get a C for effort!

Rather disappointing.

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Mrs B from Lancs
Arrived on: 18-Feb-2017 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Good
Good
Activities:
Terrible
Terrible
Facilities:
Good
Good

disappointed couldn't do canyon

good stay in lovely rooms with lovely views.
pool was nice
food and service good
very disappointed we couldn't book the canyon drive for the following day as there were no space left. we were not the only ones who issed out either!!!!
they shouldn't offer this if they don't have enough vehicles or staff for everyone to do this.... why else would you be going there if not to see the canyon !!!!!!! only other thing you could do was a self guided walk on the rim....... not what we went there for...very disappointing!

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Ms J from Northamptonshire
Arrived on: 16-Dec-2016 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Good
Good
Service:
Good
Good
Food:
Good
Good
Activities:
Excellent
Excellent

Fish River Lodge review

Had an excellent day trip down to the bottom of the canyon with Bob our guide which was a great day.

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Dr N from King's Lynn
Arrived on: 9-Nov-2016 Stayed for: 2 nights
Overall:
Good
Good
Location:
Excellent
Excellent
Rooms:
Average
Average
Service:
Good
Good
Food:
Excellent
Excellent
Activities:
Good
Good

Fish River Lodge review

Fish River Canyon is an outstanding place to see. The hotel is right on the edge of a cliff.

However during our stay it was incredibly windy and all the doors and windows of our room rattled very noisily.

This place needs a bit of refurb, but it was good none the less.

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Mr M from Toronto
Arrived on: 14-Sep-2016 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Good
Good
Food:
Good
Good
Activities:
Good
Good
Facilities:
Good
Good

Stunning views

Beyond stunning views of the canyon and of Quiver trees, which added to the magic. Rooms are perched right over the canyon and sensitively erected to be private. There is both an indoor and outdoor shower although best to use the outdoor one during midday before the wind comes up.

Many of the rooms were quite a walk from the dining area. I enjoyed the long walk but had to wear running shoes as the path is very stony. Food is variable but the staff try hard and are very friendly. We took the 6-7 hour jeep ride down to the canyon but later I wished I had hiked down as it took only a little longer. The group that hiked down then joined our group and returned with us up to the lodge by jeep. The jeep ride involved incredibly steep sections, but was fun, although the last 45 minutes or so of our return became tedious.

There are also 2 walks that one can do on one’s own which leave from the lodge. You walk along the rim in either direction and then back again. If you are planning to do only one of them do the one to the right as you face the canyon. It is the shorter one but the longer one involves a detour around another set of dwellings. We were told that the shorter one would take 1.5 hours but it took us only an hour and we were going quite slowly.

With regard to room choice, rooms stretch out on each side of the main buildings and one might think the furthest 2 chalets are the most private but they are not. Walkers leave from them and their patios were quite exposed so choose a room nearer the main building if you want privacy.

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Ms R & Mr M from York
Arrived on: 6-Aug-2016 Stayed for: 2 nights
Overall:
Average
Average
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Good
Good
Activities:
Poor
Poor

Fish River Lodge

The location was quite spectacular and very splendid: worth the difficulties of reaching the lodge. The chalets were architecturally interesting, if rather minimalist. The food was fine, if not outstanding, served in a magnificent dining room. The views were quite fantastic.

We booked a full-day hike and enjoyed the descent into the canyon very much. We were however very annoyed to be told at the bottom that we would not be allowed to continue and had to return by jeep. Of course, one cannot challenge the decision of local guides (even if, as experienced walkers, we thought the decision wrong) but we had not been told that there was a risk of being thrown off the walk at the bottom, and we had paid the full amount.

We left Fish River Lodge feeling very bitter about the experience. So our Average covers an extremely mixed experience.

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Mr & Mrs H from Cambs.
Arrived on: 21-Jul-2016 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Activities:
Good
Good

Magnificent views

This hotel is in a terrific location with views over the canyon and the rooms are quite spacious. We'd recommend the sundowner drive but have reservations about the drive down into the canyon. It was a bit lengthy and bumpy and we didn't feel like we were at the bottom of a canyon when we got there as it is so wide. The driver was very informative though.

The drive from the main road is a bit tortuous in places and best done in a 4WD.

Could have done with a hot water bottle in the bed (as supplied at Hoodia and Erongo)! We travelled in July, the rooms face south so don't get the sun on them and it gets quite chilly at night.

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