"I can't believe that a trip this complex went off without a hitch.

Expert Africa really knows their stuff and made great recommendations. Thanks, Tracy!" Read full review: 17 nights in Africa; 4 on a South Africa trip

"Overall our trip was excellent. Only glitches were a missing extra spare tire in Namibib and they guy in Livingstone who was to meet us ran off with another couple. Thanks to a great airport travel desk guy, he sorted it out and matched us with the person we needed.

The Expert Africa folks we dealt with were uniformly very good to excellent. There were some delays in feedback during the planning process which we noted but overall very good. Quick feedback during the planning process is critical to us as we are comparing ideas and proposals from more than one company and we need to hear from everyone.

For this trip we spoke to three different folks--Nick, Sabina and one other. Next time I would spend more time in conversation with each of them and would better understand our itinerary options. There is only so much I retain from web sites and travel books.

We also want to find places in Botswana with animals. That was the big surprise for this trip. Our East Africa trips have spoiled us and shaped our expectations for game viewing." Read full review: 15 nights in Africa; 6 on a Botswana safari

"Another great trip arranged by Expert Africa.

To improve things if we did a week again, we'd stay in just one place for the first 2 nights, not 2 as we did this time. It was just a little rushed" Read full review: 7 nights in Africa; 6 on a South Africa trip

"Excellent second trip to Namibia where we explored north of Windhoek, covering Etosha and Damaraland. Our previous visit was south of Windhoek to Kalahari, Fish River Canyon and Sossusvlei. Both were equally fabulous for scenery and animals.

It was brilliant seeing the wildlife at the waterholes in Etosha from our car and also at the waterholes in the various lodges we stayed in. The service everywhere in Namibia was excellent and very friendly.

No wonder Namibia has featured strongly for a number of years in the world's top ten countries to visit by readers of the Wanderlust travel magazine.

The garden route in South Africa, following Namibia, was a little tame and too touristy in comparison although it was great seeing whales in the bay at Hermanus. The food and wine in S.A. is extremely good and cheap in comparison to the UK.

Suggestions to help us improve our trips or our service:

My husband thinks I should be paid for completing this feedback! It was a bit time consuming due to the number of lodges we stayed in over a three week period - it becomes a job to remember them all clearly.

Having said that the trip was brilliantly organised by Gwynneth and we will be contacting her again for our next trip in a couple of years time." Read full review: 22 nights in Africa; 12 on a Namibia trip

"fantastic" Read full review: 29 nights in Africa; 12 on a Botswana safari

"Overall we had a wonderful time and felt thoroughly spoilt.

All the places we stayed were excellent and we would certainly consider returning in the future." Read full review: 11 nights in Africa; 9 on a South Africa trip

"Our trip was brilliant. We were really pleased with the accommodation choices that Expert Africa suggested and the trip all went extremely smoothly. We'd love to go back!

Suggestions to help us improve our trips or our service:

Perhaps in the informatino you provide before the trip, you could provide a bit more detail about restaurant and activity ideas in each area." Read full review: 12 nights in Africa; 10 on a South Africa trip

"A most enjoyable holiday. The highlights were Rovos, Vic Falls in full flow and the Chobe National Park." Read full review: 19 nights in Africa; 13 on a South Africa trip

"Fantastic holiday, we experienced so much during our two weeks. The whole organisation/package worked extremely well for us.

Thank you so much to Claire who helped us with the planning." Read full review: 14 nights in Africa; 6 on a South Africa trip

"Most places we visited were repeat visits and little had changed.

The one new venue was Babylonstoren, which was far more commercialised than we were anticipating. It's probably more geared towards younger people. It definitely is not suitable for the disabled. However, we have not heard or seen a single negative comment about it. so it presumably comes down to personal preference.

Suggestions to help us improve our trips or our service:

As far as we are concerned, no improvements needed!" Read full review: 16 nights in Africa; 11 on a South Africa trip