Zebra River Lodge

Reviews of Zebra River Lodge

Excellent(91%) From 93 travellers
Excellent
63
Good
22
Average
6
Poor
2
Terrible
0
Below are independent comments from 93 of our travellers who have visited Zebra River Lodge, and have kindly agreed to share their thoughts.

They do not necessarily represent the views of Expert Africa.
Mrs J. from Exeter
Arrived on: 13-May-2017 Stayed for: 1 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Activities:
Excellent
Excellent
Facilities:
Good
Good

Memorable walk at Zebra River Lodge

The last bit of road is very rough & needs care but not dangerous.

We enjoyed an evening walk to Gail's Cave but the highlight was the Quiver Tree Trail up to the plateau with amazing views.

We were very well looked after. The only disappointment was that the swimming pool had been drained due to a combination of leakages and drought. It may be a while before the pool is replaced.

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Mr & Miss S from Huntingdon
Arrived on: 16-Apr-2017 Stayed for: 2 nights
Overall:
Poor
Poor
Location:
Average
Average
Rooms:
Poor
Poor
Service:
Average
Average
Food:
Average
Average
Activities:
Poor
Poor
Facilities:
Poor
Poor

Poor

I suggest you do not recommend this lodge. The local staff were very good but the 'manager' was useless with zero qualities as a host. She never even introduced herself or said good morning at breakfast when we were the only guests present. The staff indicated that the previous managers left at Xmas. It seemed this new person had no idea how to run anything. She was rude and dismissive to the staff in front of us, did not show us anything or tell us anything and left us to find our chalet ourselves. We only found out from another guest that a guide appeared each afternoon to discuss activities - these were in fact very limited - a short accompanied walk or a sundowner drive. Almost no information about anything was provided by the manager and none existed in the room.

We were given one of the new rooms - slightly further away from the lodge. It was so new that there was no furniture in a large room - nothing so all our bags, clothes etc could only be left on the floor . The mosquito nets were still to be delivered which was not good given there were quite a few insects about. We complained three times that there was zero hot water - nothing was done about it but no one gave us any update either.

This is really not a good lodge - by far the worse place on our trip.

[Ed: As part of a brief email exchange about this with these travellers, they commented further:

Zebra River Lodge – we liked the place – its just that the management of it seemed inept to be honest. The local staff were lovely and helpful but the place is not at all well run at the top in my view. Easily overcome I’d imagine.

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Expert Africa comments

We were very disturbed to get this feedback. We shared it with the lodge team, who made several points:

- Firstly, they were sad that the guests hadn’t complained immediately, to any of the lodge team, whilst at the lodge. (Apparently the owner, Mr Jean Pierre Rambert, was present during their stay.)

- They assured us that all rooms were fully furnished when these travellers stayed here, although apologised for the lack of mosquito nets, which had been delivered late. They assured us that they had explained this to these travellers.

- They assured us that they always do their best to accommodate all guests needs – and that the lodge was full when these travellers visited.


We understand that within the last year Zebra River Lodge has had a change of ownership. We have built up a great relationship with the former owners over a number of years and we hope that the experience of these travellers is an isolated one.

We will keep a close eye on feedback coming back from further travellers to this lodge and will not hesitate to stop recommending it if we think it is not up to standard.

Prof. B & Mr K from Delhi
Arrived on: 27-Jan-2017 Stayed for: 1 nights
Overall:
Average
Average
Location:
Excellent
Excellent
Rooms:
Average
Average
Service:
Average
Average
Food:
Average
Average
Activities:
Average
Average

Zebra River Lodge review

The Lodge has a beautiful location but I wish our spacious room had better ventilation (it was very warm; we couldn't draw the curtains to keep put the sun enough; no fan or air-conditioning).

We went for a walk with Jobi, who was enthusiastic but couldn't answer many of our questions about geology and plant life. The lodge didn't have guide books to aid us either.

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Mr M & Ms H - 5th visit to Namibia
Arrived on: 19-Aug-2016 Stayed for: 2 nights
Overall:
Good
Good
Location:
Excellent
Excellent
Rooms:
Good
Good
Service:
Good
Good
Food:
Good
Good
Activities:
Good
Good
Facilities:
Good
Good

Zebra River Lodge

Nice stone built chalet room, it was comfortable. Good view. Food was good.

Shadow the dog made us very welcome, and Shadows younger playmate the cat made very good entertainment. We stayed two nights and could have stayed for longer!

Stunning scenery and we did a self guided walk, plus an afternoon drive, including the impressive stromatalite fossils, with the lodge's guide 'Jobi' who was very informative and a valuable asset to the Lodge. All the staff were exceptional, including Shadow and the two cats. There is building work going on increasing the number of rooms, as there has recently been a change in ownership. So it would be interesting to see what happens here. Great singing from the staff after dinner.

A very enjoyable stay.

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Mr and Mrs P. from Barcelona
Arrived on: 5-Jun-2016 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Good
Good
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Good
Good
Activities:
Good
Good
Facilities:
Good
Good

Zebra River Lodge review

A very nice farm-type lodge. Comfortable rooms.

The owners were very helpful and the excursion to the winery was well worth it.

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P&K
Arrived on: 3-Apr-2016 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Good
Good
Activities:
Excellent
Excellent
Facilities:
Average
Average

Zebra River Lodge

This place was a treat. We had it all to ourselves which was a bonus! Friendly staff, good food, interesting, quirky and huge room. The setting is magnificent. We walked up into the gorges and the hills beyond early in the morning on the trail of the skittish zebra, watched by curious klipspringers. Peaceful, beautiful and fascinating.

Back at base the pool was good - if cold! Jobe took good care of us and Jeanette, sitting in for the owner was great too.

Headed up for sunset looking over the valley - amazing light, the odd zebra in the distance and hard to beat.

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Mr S & Mrs M - Namibia anniversary trip
Arrived on: 17-Sep-2015 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Activities:
Excellent
Excellent
Facilities:
Excellent
Excellent

An absolute gem

Our favourite!

Very welcoming staff, beautiful room and verandah, fabulous evening meals, knowledgeable guide who took us for a nature walk and spotted zebra which we would otherwise never have seen. The sky at night was amazing. After dinner some zebra came to the waterhole which was a real treat.

In addition a member of staff washed the car during our stay so that, at least to start with, we were not covered in dust every time we opened and closed the boot!

We understand that this lodge is shortly to be sold at auction and hope that the new owner will continue to provide the same high level of service.

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Mr and Mrs A. from Shropshire
Arrived on: 15-Sep-2015 Stayed for: 2 nights
Overall:
Good
Good
Location:
Excellent
Excellent
Rooms:
Good
Good
Service:
Good
Good
Food:
Good
Good
Activities:
Average
Average
Facilities:
Average
Average

Quirky lodge in a remote and beautiful place

A long drive on gravel roads, but it as worth it to arrive and be greeted by the lovely Salome. We stayed in room 9 and thought it must be one of their best, later discovering it was the honeymoon suite! It was large and comfortable with stunning views from the terrace, though better lighting and handrails would make it easier for more mature travellers (or even honeymooners) to climb back up there safely after dinner. A torch was essential, but not provided.

Activities on offer weren't well explained and we could probably have done a bit more with our time there. We did the shorter walk, as the '5 hour' one sounded daunting, but were told afterwards that it would have been no more strenuous and given us more time up on the plateau.

The lodge was up for sale while we were there and it seems likely whoever buys it would make some changes - hopefully for the better. Guests were a strange mixture: from a group of 'overlanders' doing their own catering, to a couple flying in on a private plane.

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Mr & Mrs S from Hungary
Arrived on: 29-Mar-2015 Stayed for: 2 nights
Overall:
Average
Average
Location:
Average
Average
Rooms:
Average
Average
Service:
Good
Good
Food:
Excellent
Excellent
Activities:
Average
Average
Facilities:
Poor
Poor

Zebra River Lodge review

Highlight was the food. The cook was really good and we enjoyed the meals. The swimming pools was unclean and full with algae.

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Mr R & Ms L - a month in Namibia
Arrived on: 23-Jan-2015 Stayed for: 3 nights
Overall:
Excellent
Excellent
Location:
Good
Good
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Good
Good
Activities:
Good
Good
Facilities:
Good
Good

a very special place in the mountains

We were the only guests which meant we got a lot of care and attention. The owners were very friendly without crowding us out - they havda lot to do with their plans to develop the Lodge. Our aim was to have some time in the mountains walking. We did do this although the walks are not quite as easy as you might think: there are some waymarks on this private land but with hand drawn maps it can get tricky.

The long awaited rains were starting so one day we got rained off from the mountains but overall it was a great experience and the landscape is stunning, fantastic birds but relatively limited wildlife, lots of baboons in the rocks above you as you walk and we did see a few zebra. It is off the beaten track but ideal if you want a few days of relative solitude.

The geology is interesting and provides another reason to walk.

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