Sossus Dune Lodge

Reviews of Sossus Dune Lodge

Good(89%) From 128 travellers
Excellent
74
Good
43
Average
6
Poor
5
Terrible
0
Below are independent comments from 128 of our travellers who have visited Sossus Dune Lodge, and have kindly agreed to share their thoughts.

They do not necessarily represent the views of Expert Africa.
Mr J & Ms D - Namibia in July
Arrived on: 7-May-2018 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Activities:
Excellent
Excellent
Facilities:
Excellent
Excellent

Sossus Dune Lodge review

Much better than anticipated.

No hassle with credit cards as advised in the tour guide.

Friendly staff and great location

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Ms L - Queensland
Arrived on: 6-Apr-2018 Stayed for: 3 nights
Overall:
Poor
Poor
Location:
Average
Average
Rooms:
Good
Good
Service:
Poor
Poor
Food:
Poor
Poor

Poor quality government service

The rooms had nice furniture and lots of it. But it was hot at night facing west, with a big rock behind emitting heat. Service was abysmal. The lady at reception named "Memory" seemed to have no memory. Anything requested that were supposed to be delivered to your room never arrived. Asking again still gets nowhere. You literally have to get it yourself. Even when my special meal has been cooked and I was told by her that it was ready when I arrived at the restautant, she showed no intention of getting it from the kitchen for me after 20 mins. I ended up going into the kitchen myself where I was told the meal had been sitting there for a long time, and just ended up eating it there as it was already 9.30pm, and had to wait for the other half of the meal to be cooked.

When I asked for 2 extra towels to use instead of a pillow, some staff didn't want to allow it. I had to beg them with the reason that I had a medical condition.

The chefs were happy to cater for my special dietary requirements, but never bothered to obtain anything requested, not even low fat milk. The food was generally not cooked well. Once I was given a steak that had gone off (verified by 4 restaurant staff). Breakfast was terrible. The fruit they put out should be in the bin. Bread was of the lowest quality possible. Most lodges made their own lovely white and wholegrain bread in Namibia. I was glad I brought my own cereal and bread so had breakfast in my room.

There is really no need to stay in this place to do sunrise at the Deadvlei. I was the first person to arrive at the shuttle both mornings, well before the shuttle drivers who lived outside the park gate. The tarred road is so good you can do 100km/hr on it easily. The sun does not hit the Deadvlei pan for 40 mins after sunrise. Most people caught the second shuttle and arrived well in time to do photography.

Given this lodge is not pleasant, I would recommend staying somewhere near the gate, and just come thru at sunrise. Whether you are the 1st or 50th person to get there, the pan is full of photographers by the time it is right to be photographed.

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Expert Africa comments

We’re sorry that this traveller didn’t enjoy her time at Sossus Dune Lodge as much as we’d hoped. Expert Africa did pass on this travellers dietary requests to the lodge. Her requirements were quite unusual and not something we’d come across before. We requested more detail from the traveller and received a relaxed response, so we didn’t push any harder to get a more detailed reply. In hindsight, we regret this as it could have helped the team at Sossus Dune Lodge to better prepare.

We had not been aware that this traveller had a medical condition requiring a special type of pillow before she travelled.

Whatever the root cause of these differences / misunderstandings, we remain very sorry that her time didn’t live up to what she had hoped for. However, we think it’s important that you read this traveller's whole trip review to put her feedback in context.

This traveller commented that it was a trip that ‘she wanted to forget’ and clearly Expert Africa must take some blame for this. She noted that her expectations of her destinations were inappropriate – and one of our jobs is to ensure that travellers' expectations are as close to the reality as possible. Clearly we failed at this.

She comments that she "wasn't prepared for how backward Africans were” and that she’d found this trip to be "very taxing” - we’re really sorry this was the outcome. As a company we would rather not send someone to Africa than send someone with badly misaligned expectations … which seems to have been the case here.

Mr & Mrs G from London
Arrived on: 18-Feb-2018 Stayed for: 2 nights
Overall:
Good
Good
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Good
Good
Food:
Good
Good

Great location inside Namib Naukluft Park

Our third stay.

The park gate is only open between sunrise and sunset, and Sossusvlei is a 60km drive, so staying in the only lodge inside the park boundary enables you to get ahead of the crowds.

The service and food are much improved since our first stay 10 years ago.

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chrisbrianevans@btinternet.com
Arrived on: 20-Nov-2017 Stayed for: 2 nights
Overall:
Good
Good
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Average
Average
Food:
Average
Average
Activities:
Excellent
Excellent
Facilities:
Good
Good

Sossus Dune Lodge review

This was a lovely setting but we missed the personal touch with the staff, who were fairly efficient but didn't give us the extraordinary experience we'd had.

Got our rooms mixed up and all in different directions again. Important they understand that people travelling together want to lodge near to each other. It took 10 mins. to walk to 2 of the rooms, which is a long way if you've forgotten something. Maybe they should consider people's ages and put younger ones on the end.

The guiding was excellent and they accommodated our wishes and extra plans without a fuss.

The food was quite good but expensive. In Swakup we ate in the best places with amazing food for cheaper

The little pool and beds in the afternoon were lovely.

The stay was great. We just wanted the warmth and personal aspect we'd been spoilt with!!

These travellers had booked a private guided excursion to the dunes while at Sossus Dune Lodge and had the following to say:

Left at the crack of dawn and were in the dead vleii , on our own as the sun rose, as requested. Very special. Our guide was excellent and very gentle and understanding with 4 old grannies. Got us the best breakfast spot and enjoyed great breakfast.

Asked if we could tag on the canyon as back quite early and took us on the great hike through the canyon.

Whole trip was wonderful. Just what I wanted and back for lunch and siesta. Perfect.

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Ms S & Mr E - NSW Australia
Arrived on: 29-Jul-2017 Stayed for: 4 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Good
Good
Activities:
Excellent
Excellent
Facilities:
Excellent
Excellent

The perfect place to stay at Sesriem!

Sossus Dune Lodge is the only accommodation within the Namib-Naukluft Park and as such is perfect for visiting Sossusvlei and Dead Vlei at sunrise.

The chalets are architecturally attractive, well maintained, comfortable and large. The thatch roofing is excellent insulation.

Although this lodge is government-owned and managed, the staff are friendly and helpful and efficient. The meals are more modest than we received elsewhere, but still plentiful and tasty.

We would highly recommend staying here if it is available. It books up many months in advance. It was perfect for our photography adventures.

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Mr and Mrs P. from Australia
Arrived on: 2-May-2017 Stayed for: 3 nights
Overall:
Good
Good
Location:
Excellent
Excellent
Rooms:
Good
Good
Service:
Good
Good
Food:
Good
Good
Activities:
Good
Good
Facilities:
Good
Good

See Deadvlei before the crowds arrive

Staying at Sossus Dune Lodge allows you to be in the national park long before the crowds of tourists arrive. The lodge will take you into Deadvlei by first light (or you could drive yourself if you have a 4x4). Great deck with desert view to have a sundowner or a meal. One of the better National Parks camps in Namibia.

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Mrs S. from Surrey
Arrived on: 14-Apr-2017 Stayed for: 2 nights
Overall:
Good
Good
Location:
Average
Average
Rooms:
Good
Good
Service:
Average
Average
Food:
Average
Average

Good for short visit

We stayed here 2 nights - but one would have been enough as there is nothing to do except to visit the dunes which are 60k away (tarmac road) and further few kilometres which are only possible by 4WD. A shuttle is available for the last bit tho it doesnt start until the coaches arrive. The lodge runs a jeep trip to the dunes (start at 4:30) but this is basically just for the transport & at around $600 pp we thought it expensive & it gets back to the lodge for breakfast. We followed it down in our 2WD and were lucky to get a lift for the remaining bit as the shuttle was not yet operational. We saw Big Daddy & Dead Vlei - impressive - but then were best by a sandstorm so returned to the lodge earlier than expected as conditions were most unpleasant.

Lodge was comfortable tho it is quite a long walk to some of the chalets. Set menu, tho costed by the course so you dont have to have alll 3 courses (although we didnt find this out until the 2nd night as there were no prices on the 1st night's menu - odd !)

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Mrs B. from Gabriola Island, Canada
Arrived on: 2-Apr-2017 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Activities:
Excellent
Excellent
Facilities:
Excellent
Excellent

Sossus Dune was great

The lodge was beautiful, rooms huge and spotless.

We did the sunrise tour to Big Daddy and breakfast with a good guide.

Had issues with broken fan in our room that was fixed promptly when we asked.

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Mr B from London
Arrived on: 2-Apr-2017 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Activities:
Excellent
Excellent
Facilities:
Excellent
Excellent

Sossus Dune Lodge review

The rooms are spacious and comfortable and there is a lovely pool.

The big advantage of staying here was to get to Big Daddy dune at dawn ahead of people staying outside the park. The guide who took us was very knowledgeable and set out a delicious breakfast afterwards.

We were in one of the rooms furthest from the central bar/dining area. This had the advantage of privacy but it was over 5 minutes brisk walk to the bar which would not suit everyone.

The staff was friendly and helpful. The car park was a little way away from the reception but we were very impressed by the way that the staff looked out for guests arriving back and rushed down to the car park to collect them in the lodge van.

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Mr & Mrs B - Colorado
Arrived on: 28-Feb-2017 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Good
Good
Service:
Poor
Poor
Food:
Average
Average
Facilities:
Good
Good

Sossus Dune Lodge review

Sossus Dune Lodge is amazing because you get to stay within the actual park and are able to visit the Dunes by sunrise and until sunset before having to leave. This was one of the highlights of our trip.

The service was pretty poor at this lodge. For example, we stayed in the Honeymoon Chalet which is a very very long walk from the main lodge/the exit and were told someone was coming to help us with our luggage upon check out. This person never came until we had already made the 10 minute walk and were steps from the end of the walk. You also park away from the lodge and a shuttle takes you up to the main area, otherwise it is a hot walk uphill. This service was very slow several times and we had to walk halfway up the hill before the vehicle arriving then driving us back to where we started to turn around and go back up.

The rooms are lovely and the view gorgeous. We loved spending time on our balcony. The pool was very refreshing. The rooms do let in quite a few moths and bugs as the windows don't seal well, but with the mosquito netting around our bed it wasn't an issue. In my opinion, it is essential to stay at Sossus Dune Lodge if visiting Sossusvlei!

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