Reviews of Sossus Dune Lodge
Wildlife sightings and reviews
136 independent comments and wildlife information from our travellers who have visited Sossus Dune Lodge and kindly agreed to share their thoughts. They do not necessarily represent the views of Expert Africa
"Very characterful and wonderful lodges"
On arrival we learnt that we only had 5 rooms for the first night and not the 7 that were booked. This was apparently due to a plumbing problem. This meant that 4 members booked into single rooms had to share2 rooms for the first night. The manager was very apologetic indeed and handled the situation well. I agreed a compensation package with her and the 4 people concerned received a refund.
The guide was excellent although he did drive rather too quickly into Deadvlei causing one party member to suffer a back injury. This meant that he could not walk the final section into the salt pan where the dead trees are located. This was a great shame as it was one of the photographic highlights of the trip." See all these reviews: 13n in Namibia
"Poor quality government service"
When I asked for 2 extra towels to use instead of a pillow, some staff didn't want to allow it. I had to beg them with the reason that I had a medical condition.
The chefs were happy to cater for my special dietary requirements, but never bothered to obtain anything requested, not even low fat milk. The food was generally not cooked well. Once I was given a steak that had gone off (verified by 4 restaurant staff). Breakfast was terrible. The fruit they put out should be in the bin. Bread was of the lowest quality possible. Most lodges made their own lovely white and wholegrain bread in Namibia. I was glad I brought my own cereal and bread so had breakfast in my room.
There is really no need to stay in this place to do sunrise at the Deadvlei. I was the first person to arrive at the shuttle both mornings, well before the shuttle drivers who lived outside the park gate. The tarred road is so good you can do 100km/hr on it easily. The sun does not hit the Deadvlei pan for 40 mins after sunrise. Most people caught the second shuttle and arrived well in time to do photography.
Given this lodge is not pleasant, I would recommend staying somewhere near the gate, and just come thru at sunrise. Whether you are the 1st or 50th person to get there, the pan is full of photographers by the time it is right to be photographed." See all these reviews: 15n in Namibia; 4n in Zimbabwe; 1n in South Africa
We had not been aware that this traveller had a medical condition requiring a special type of pillow before she travelled.
Whatever the root cause of these differences / misunderstandings, we remain very sorry that her time didn’t live up to what she had hoped for. However, we think it’s important that you read this traveller's whole trip review to put her feedback in context.
This traveller commented that it was a trip that ‘she wanted to forget’ and clearly Expert Africa must take some blame for this. She noted that her expectations of her destinations were inappropriate – and one of our jobs is to ensure that travellers' expectations are as close to the reality as possible. Clearly we failed at this.
She comments that she "wasn't prepared for how backward Africans were” and that she’d found this trip to be "very taxing” - we’re really sorry this was the outcome. As a company we would rather not send someone to Africa than send someone with badly misaligned expectations … which seems to have been the case here.
"Sossus Dune Lodge review"
Got our rooms mixed up and all in different directions again. Important they understand that people travelling together want to lodge near to each other. It took 10 mins. to walk to 2 of the rooms, which is a long way if you've forgotten something. Maybe they should consider people's ages and put younger ones on the end.
The guiding was excellent and they accommodated our wishes and extra plans without a fuss.
The food was quite good but expensive. In Swakup we ate in the best places with amazing food for cheaper
The little pool and beds in the afternoon were lovely.
The stay was great. We just wanted the warmth and personal aspect we'd been spoilt with!!
These travellers had booked a private guided excursion to the dunes while at Sossus Dune Lodge and had the following to say:
Left at the crack of dawn and were in the dead vleii , on our own as the sun rose, as requested. Very special. Our guide was excellent and very gentle and understanding with 4 old grannies. Got us the best breakfast spot and enjoyed great breakfast.
Asked if we could tag on the canyon as back quite early and took us on the great hike through the canyon.
Whole trip was wonderful. Just what I wanted and back for lunch and siesta. Perfect." See all these reviews: 15n in Namibia
"The perfect place to stay at Sesriem!"
The chalets are architecturally attractive, well maintained, comfortable and large. The thatch roofing is excellent insulation.
Although this lodge is government-owned and managed, the staff are friendly and helpful and efficient. The meals are more modest than we received elsewhere, but still plentiful and tasty.
We would highly recommend staying here if it is available. It books up many months in advance. It was perfect for our photography adventures." See all these reviews: 24n in Namibia
"See Deadvlei before the crowds arrive"
"Good for short visit"
Lodge was comfortable tho it is quite a long walk to some of the chalets. Set menu, tho costed by the course so you dont have to have alll 3 courses (although we didnt find this out until the 2nd night as there were no prices on the 1st night's menu - odd !)" See all these reviews: 23n in Namibia
"Sossus Dune was great"
We did the sunrise tour to Big Daddy and breakfast with a good guide.
Had issues with broken fan in our room that was fixed promptly when we asked." See all these reviews: 21n in Namibia
"Sossus Dune Lodge review"
The big advantage of staying here was to get to Big Daddy dune at dawn ahead of people staying outside the park. The guide who took us was very knowledgeable and set out a delicious breakfast afterwards.
We were in one of the rooms furthest from the central bar/dining area. This had the advantage of privacy but it was over 5 minutes brisk walk to the bar which would not suit everyone.
The staff was friendly and helpful. The car park was a little way away from the reception but we were very impressed by the way that the staff looked out for guests arriving back and rushed down to the car park to collect them in the lodge van." See all these reviews: 12n in Namibia
"Sossus Dune Lodge review"
The service was pretty poor at this lodge. For example, we stayed in the Honeymoon Chalet which is a very very long walk from the main lodge/the exit and were told someone was coming to help us with our luggage upon check out. This person never came until we had already made the 10 minute walk and were steps from the end of the walk. You also park away from the lodge and a shuttle takes you up to the main area, otherwise it is a hot walk uphill. This service was very slow several times and we had to walk halfway up the hill before the vehicle arriving then driving us back to where we started to turn around and go back up.
The rooms are lovely and the view gorgeous. We loved spending time on our balcony. The pool was very refreshing. The rooms do let in quite a few moths and bugs as the windows don't seal well, but with the mosquito netting around our bed it wasn't an issue. In my opinion, it is essential to stay at Sossus Dune Lodge if visiting Sossusvlei!" See all these reviews: 11n in Namibia
"Sossus Dune Lodge review"
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