Serena Hotel Dar

Reviews of Serena Hotel Dar

Good(77%) From 42 travellers
Excellent
7
Good
23
Average
10
Poor
2
Terrible
0
Below are independent comments from 42 of our travellers who have visited Serena Hotel Dar, and have kindly agreed to share their thoughts.

They do not necessarily represent the views of Expert Africa.
Mr & Mrs E from Glasgow
Arrived on: 6-Nov-2010 Stayed for: 1 nights
Overall:
Good
Good
Location:
Good
Good
Rooms:
Good
Good
Service:
Excellent
Excellent
Food:
Good
Good
Facilities:
Good
Good

What you'd expect from a top business hotel

Appears to be one of Dar's top business hotels and now owned by the Movenpick group. Service standards excellent as you'd expect.

Air-conditioning not as good or cold as we wanted. For a one night stop before getting the flight home absolutely fine. Great to be able to check-in on-line in the lobby.

We were on a B&B rate but had to leave before before breakfast started at 0630.

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Mr. & Mrs K - Surrey
Arrived on: 28-Sep-2010 Stayed for: 1 nights
Overall:
Average
Average
Rooms:
Good
Good
Service:
Good
Good
Food:
Good
Good

Royal Palm Hotel, Dar

Poor administration at check-in. Wrong rooms allocated but then quickly corrected.

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Ms L from Boston
Arrived on: 26-Jun-2010 Stayed for: 1 nights
Overall:
Good
Good
Location:
Good
Good
Rooms:
Good
Good
Service:
Good
Good
Food:
Good
Good
Activities:
Good
Good
Facilities:
Good
Good

Royal Palm Hotel review

Perfectly fine business class hotel.

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Mr and Mrs H - Cambs
Arrived on: 29-Oct-2009 Stayed for: 1 nights
Overall:
Good
Good
Location:
Good
Good
Rooms:
Good
Good
Service:
Good
Good
Food:
Good
Good
Facilities:
Good
Good

Royal Palm Hotel review

Typical modern hotel

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The C family - Surrey
Arrived on: 24-Oct-2009 Stayed for: 1 nights
Overall:
Average
Average
Location:
Average
Average
Rooms:
Average
Average
Service:
Average
Average
Food:
Average
Average
Facilities:
Average
Average

Basically somewhere to sleep

After being in the bush - the hotel was never going to excite us.

It was functional enough but nothing special.

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Mr & Mrs W - Andover
Arrived on: 29-Aug-2009 Stayed for: 1 nights
Overall:
Excellent
Excellent
Location:
Good
Good
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent

Royal Palm Hotel review

All you would expect of an international hotel and quite a culture shock after the bush, the beach and Dar es Salaam outside.

Beware of poor rate of exchange if settling your bill in dollars or credit card. Restaurant prices are in Tanzanian shillings. Good room service breakfast as we had an early flight and were too early for restaurant breakfast.

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Mr & Mrs R from Somerset
Arrived on: 2-Feb-2009 Stayed for: 1 nights
Overall:
Average
Average
Location:
Good
Good
Rooms:
Good
Good
Service:
Poor
Poor

Royal Palm Hotel review

After delayed flights we were not here long enough to make much comment other than reception were surly and did not give us the wake up call requested. Had three hours sleep and moved on!

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Mr & Mrs G from Basingstoke
Arrived on: 27-Nov-2008 Stayed for: 1 nights
Overall:
Good
Good
Location:
Good
Good
Rooms:
Good
Good
Service:
Good
Good
Food:
Good
Good

City centre stop over

We had not been looking forward to our night at Royal Palm purely because it felt like our holiday ended early. However, the hotel was far better than we had expected. We were only there for 12 hours and most of the time asleep but the room was very smart, the bed comfortable and the air conditioning a blessing after temperatures of up to 38 degrees in the Selous.

We only had room service as we couldn't be bothered to get dressed up to go down for dinner but the service was good and the food was fine and not too expensive.

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Mrs & Mr A from Brighton
Arrived on: 18-Nov-2008 Stayed for: 1 nights
Overall:
Average
Average
Location:
Average
Average
Rooms:
Good
Good
Service:
Poor
Poor
Food:
Average
Average

Royal Palm Hotel review

Our only negative part of the holiday! We arrived about 7.00pm fairly tired after travelling to be told our room was still being cleaned and wouldnt be ready for 45 minutes!!

We did feel that for a 4 or 5 star hotel the wait wasnt acceptable as the room surely should have been ready by about 3.00pm for us if needed.

It would have been nice to have gone straight to the room for a shower etc. before dinner but by the time we got in the room we just felt tired!

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Mr & Mrs R from Edinburgh
Arrived on: 11-Nov-2008 Stayed for: 1 nights
Overall:
Good
Good
Location:
Good
Good
Rooms:
Excellent
Excellent
Service:
Good
Good
Food:
Excellent
Excellent
Facilities:
Good
Good

Royal Palm - Good for Stopover

A perfectly good international hotel in the middle of Dar es Salaam. Italian food in hotel restaurant was great.

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