Reviews of Serena Hotel Dar
(77%) From 42 travellersThey do not necessarily represent the views of Expert Africa.
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What you'd expect from a top business hotel
Appears to be one of Dar's top business hotels and now owned by the Movenpick group. Service standards excellent as you'd expect.
Air-conditioning not as good or cold as we wanted. For a one night stop before getting the flight home absolutely fine. Great to be able to check-in on-line in the lobby.
We were on a B&B rate but had to leave before before breakfast started at 0630.
Royal Palm Hotel, Dar
Poor administration at check-in. Wrong rooms allocated but then quickly corrected.
Read more about the whole tripBasically somewhere to sleep
After being in the bush - the hotel was never going to excite us.
It was functional enough but nothing special.
Royal Palm Hotel review
All you would expect of an international hotel and quite a culture shock after the bush, the beach and Dar es Salaam outside.
Beware of poor rate of exchange if settling your bill in dollars or credit card. Restaurant prices are in Tanzanian shillings. Good room service breakfast as we had an early flight and were too early for restaurant breakfast.
Royal Palm Hotel review
After delayed flights we were not here long enough to make much comment other than reception were surly and did not give us the wake up call requested. Had three hours sleep and moved on!
Read more about the whole tripCity centre stop over
We had not been looking forward to our night at Royal Palm purely because it felt like our holiday ended early. However, the hotel was far better than we had expected. We were only there for 12 hours and most of the time asleep but the room was very smart, the bed comfortable and the air conditioning a blessing after temperatures of up to 38 degrees in the Selous.
We only had room service as we couldn't be bothered to get dressed up to go down for dinner but the service was good and the food was fine and not too expensive.
Royal Palm Hotel review
Our only negative part of the holiday! We arrived about 7.00pm fairly tired after travelling to be told our room was still being cleaned and wouldnt be ready for 45 minutes!!
We did feel that for a 4 or 5 star hotel the wait wasnt acceptable as the room surely should have been ready by about 3.00pm for us if needed.
It would have been nice to have gone straight to the room for a shower etc. before dinner but by the time we got in the room we just felt tired!
Royal Palm - Good for Stopover
A perfectly good international hotel in the middle of Dar es Salaam. Italian food in hotel restaurant was great.
Read more about the whole trip
We have always believed that acting responsibly is the only way to approach tourism and we're one of
the few companies to hold AITO's original coveted 5-star status for responsible tourism. It's a lead
that others are now following.
