"another great holiday at RPS with wonderful frame, ever attentive staff at both camps and great organisation in UK and Zambia.
Thank you" Read full review: 9 nights in Africa; 9 on a Zambia safari

"Everything worked like clockwork ( except the Lusaka hotel). I was amazed at the high standard of every aspect in the bush and the super staff eveywhere.

Suggestions to help us improve our trips or our service:

Perhaps a different hotel in Lusaka ? I met people who said the Sun Rock was very good. Personally I would prefer an overnight flight both ways." Read full review: 10 nights in Africa; 9 on a Zambia safari

"Excellent" Read full review: 8 nights in Africa; 8 on a Zambia safari

"The trip was great, exactly what we were hoping for.

I cannot comment on your staff as my husband dealt with them." Read full review: 17 nights in Africa; 13 on a Zambia safari

"I found the trip to be a profoundly enriching experience.

The visions South Luangwa offered of at least partially intact natural systems are for me unique" Read full review: 17 nights in Africa; 13 on a Zambia safari

"This feedback is far too long and not what you want to receive on your return from holiday when you have a million other things to do!! This is why it has taken me so long to complete after the end of the holiday. Why bother to ask about S A Airways and B A?

I have travelled with your company on several occasions and remain a great fan of the effort you take to make a holiday, to what could be a difficult area, run as smoothly as possible. This time was no exception and the following comments are for your guidance / information and in no way a criticism.

As you suggested we collected our baggage in Jo'burg and checked in again. On both occasions that we passed through Jo'burg the airport was EXCEEDINGLY busy and it was a good job that we had a 3 hour wait (as you had intimated) otherwise we would have missed the connecting flight. Anyone who was nervous of crowds and queues and delays may have felt concerned especially as a dangerous situation occurred as there was no room for passengers to alight from an escalator to join a massive queue through passport control.

Please see comments on the car at Mundulea.

When we arrived to check in at the Taj Pamodzi they asked for credit card details (which is usual in a hotel) and then asked how we were paying for the accommodation. It took over 10 minutes to convince them that we had already paid our travel agent. They had the audacity to say 'has it cleared through your bank account'. Eventually someone agreed that Expert Africa would be paying for the accommodation BUT THEY HAVE NOT YET PAID. Who was correct? At one time they wanted us to contact you before they would let us stay.

Suggestions to help us improve our trips or our service:

Whilst I can appreciate that you want as many good comments as possible I feel that you may miss out on the odd nugget of criticism / feedback because some like me considered giving up and are put off by the length of this feedback form.

The availability of a paper form would have been appreciated." Read full review: 17 nights in Africa; 8 on a Zambia safari

"The trip as a whole was very enjoyable. RPS staff and camp were both great.

Game sightings were more patchy than I had expected and OK rather than great over the six days I was there." Read full review: 8 nights in Africa; 7 on a Zambia safari

"I had been to Luangwa before, so knew roughly what to expect, and was not disappointed generally. There was not a great quantity of game around (or at least visible), which is perhaps to be expected at this time of year, but everyone tried very hard to ensure a good safari, and the river boat trips provided a very novel experience.

I would have no hesitation in recommending the area, and both RPS and NCS, to anyone contemplating a "real" Africa safari.

Suggestions to help us improve our trips or our service:

I think you do a pretty good job as it is, no changes necessary." Read full review: 13 nights in Africa; 12 on a Zambia safari

"Ellie did an excellent job organising the whole trip for the four of us. When Chinzombo was unavailable, she organised a very good deal with Norman Carr Safaris which was very much appreciated.

I would highly recommend Expert Africa to anyone who is thinking of going to Southern Africa and I am very pleased to find out that Expert Africa are now going into Kenya, which two of us are hoping to visit shortly.

Suggestions to help us improve our trips or our service:

None at all. Everything was incredibly well organised. Can't fault anything." Read full review: 12 nights in Africa; 12 on a Zambia safari

"Another wonderful trip with Expert Africa . Many thanks to Elly who from the start was fantastic in the planning and execution of out holiday.

Suggestions to help us improve our trips or our service:

No, Keep up the excellent standards" Read full review: 12 nights in Africa; 12 on a Zambia safari