"I booked this trip as a Birthday treat for my partner. I wanted it to be spectactular, exciting, interesting, and memorable. It was all of those things and more.

Claire Scott listened to my wishlist and produced an itinerary which allowed us to see more than we thought possible in the limited time we had available.

One of the reasons I chose Expert Africa was I wanted someone else to do the organising this time, so as not to have to worry about connections bookings etc. Well, it certainly was properly organised. We even had someone meet us BEFORE passport control in Lusaka who organised our visas for us, and we didn't have a raise a finger on our own behalf for the whole trip.

Suggestions to help us improve our trips or our service:

Not really, but thanks to Claire for not laughing when I told her how much I expected to pay for the trip! ;)" Read full review: 10 nights in Africa; 9 on a Zambia safari

"The arrangements from the outset were carefully researched, and you put together a fairly complex itinerary in which we tried to fill time between BA flights in and out of Lusaka on the available days. It is unfortunate that no longer will BA fly Lusaka direct.

For us Premium Economy was an advantage, though others may well find economy is satisfactory.

Each of the arrivals, transfers and departures was eased by the reps involved, looking out for us, and aware of our plan ahead.

The choice of game parks was excellent for us and staff were outstanding. Good value for money compared with our experience of two hotels. The small numbers at Lodges made a better holiday of it, and contact with staff was informal, informative and careful attention was given to individuals. So often a hotel visit is a commercial exercise, Lodges at once suggest they are there for us.

Suggestions to help us improve our trips or our service:

I do not recall seeing a brochure, wish I had one, but might have passed it to another member of our party of four, but we could not find it. The Bradt guide was an excellent companion in advance, and will be a fine reference book.

I could have done with more detail in breakdown in price. After an estimate we were shown minor differences, as adjustments were made. If I had done everything myself I may have saved some money, but your price gave us the confidence of expertise and back up that was essential for a trip of this complexity not least since our combined age is over 320! We were at no time anxious about planning or arrangements as they happened without problems, and with the assistance we anticipated at every stage." Read full review: 10 nights in Africa; 9 on a Zambia safari

"Special thanks to Ellie, for sorting out my ridiculous mistake with the booking. You were brilliant.

Made the holiday rather more expensive than I'd anticipated(!) but was thoroughly worth it. Your initial advice about where to go was spot on too. Thank you.

Suggestions to help us improve our trips or our service:

In a word - No. Whole experience was superb." Read full review: 8 nights in Africa; 7 on a Zambia safari

"Great" Read full review: 8 nights in Africa; 7 on a Zambia safari

"Great varied holiday.

For a month long holiday there was only one minor one hiccup so that's pretty good. The Wild Horizons road transport from Zambezi Sun to Livingstone Airport didn't turn up. They then didn't answer any of the contact numbers incl their emergency mobile so that is probably more of a concern. No problem we just got the hotel to order us a taxi. A Wild Horizons rep finally called the hotel & said their vehichle wouldn't start that morning & they had another vehicle on the way. We said that given the time we were now taking whatever turned up first (which was the taxi). To their credit Wild Horizans must have contacted the taxi driver and told him to return the fare to us.

Proably the only thing we would have changed on the holiday was to sway Tafika camp in Sth Luangwa NP for one that was on a perennial river with watersports such as canoeing (eg Lower Zambezi NP)

Maruska was extremely helpful with planning our trip and very responsive to our questions .. thanks Maruska

PS: We don't normally have our trips organised by a travel agent and only initially contacted Expert Afrika for the Busanga & Tafika bookings .. but then Maruska offered to book most of the other accn & transfers & that's what happened. Very unusual for us to have transfer cars waiting at an airport etc with our name on a card & we don't see much of an advantage over just getting a bus/taxi .. but i can see that some folks would love the certainty of transport waiting for them

Suggestions to help us improve our trips or our service:

No" Read full review: 21 nights in Africa; 12 on a Zambia safari

"Fabulous trip. Really impressed with everything.

I would love to go back to Zambia, so I'll have to fit it in when I've gone through everywhere else on my list." Read full review: 10 nights in Africa; 9 on a Zambia safari

"This was an excellent trip, great camps, super guiding in excellent locations and brilliant game viewing. All of the arrangements worked very well - everything went smoothly.

We were impressed by Expert Africa, and will certainly use them again.

Suggestions to help us improve our trips or our service:

None - we are very happy with the service you provide. We met quite a few travellers you had sent to Zambia and they all seemed impressed." Read full review: 12 nights in Africa; 11 on a Zambia safari

"We had a wonderful holiday. Having lived in Zambia and travelled to South Luangwa many times, I was hoping that my 12-year-old would enjoy his first trip there. It surpassed my expectations - and his.

Everything ran incredibly smoothly, from the very friendly Tours Africa crew greeting us after landing, to all the transfers and the camps themselves, we were in extremely good hands. My son was blown away by the wildlife (our first drive, only a couple of hours after landing at Mfuwe including a wonderful leopard sighting), and also by the friendliness of all the staff and the warm welcome.

Chris's latest Bradt Guide was a great update on recent developments in the country as well as a reminder of the diversity of Zambia and the spectacular wildlife you can see. And we were well-advised to start our holiday in a more flexible camp before moving to a more remote section of the park." Read full review: 8 nights in Africa; 7 on a Zambia safari

"Nothing to add" Read full review: 12 nights in Africa; 12 on a Zambia safari

"Our trip was excellent. Eleanor Dunkels had given us excellent advice. On a number of occasions we commented how the order of the different parts of the trip was just right. Going to Kaingo before Bushcamp was a great order as we had never been on safari before - I think we needed the 'stepping stone' of Kaingo before going right into the bush. Going to the Victoria Falls after safari was just right - some rest and relaxation after the safari. Cannot fault anything.

Suggestions to help us improve our trips or our service:
No - everything was excellent" Read full review: 12 nights in Africa; 11 on a Zambia safari